Beversbrook Medical Centre
Harrier Close, Calne, Wiltshire, SN11 9UTContact details and opening times
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about Beversbrook Medical Centre.
Reviews
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Review titled Practice
Rated 4 stars out of 5
by Carolyn Coverley-Webb - Posted on 09 September 2023
So hot no fans babies were very uncomfortable had to wait an hour before being seen Doctor was very good and helped me with my problem
Visited September 2023
Review titled Beversbrook Medical Centre
Replied on 24 October 2023
Dear Carolyn, Thank you for your review and feedback. We note your comments due to the lack of fans. We appreciate your patience during the wait, and we are glad to hear that the doctor was able to help you with your problem. Best Wishes, Julie Taylor - Operations Manager
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Review titled Good practice
Rated 4 stars out of 5
by David Ratcliffe - Posted on 17 September 2023
Arrived early for a Covid vaccination and welcomed by a very helpful volunteer, I was directed to the entrance and greeted by a staff member who took me to receive my vaccination. All the staff were polite and friendly, a pleasant experience thank you.
Visited September 2023
Review titled Beversbrook Medical Centre
Replied on 24 October 2023
Dear David, Thank you for your review and kind words! We are glad to hear you had a positive experience with our team during your Covid vaccination. Your feedback is appreciated! Kind regards, Julie Taylor - Operations Manager
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Review titled Well organised
Rated 5 stars out of 5
by Anonymous - Posted on 18 September 2023
Although a small area the whole thing was well organised. Nurses were friendly & put you at ease & the actually injection was hardly felt.
Visited September 2023
Review titled Beversbrook Medical Centre
Replied on 24 October 2023
Dear Patient, Thank you for your positive feedback. We are happy to hear that your experience was well-organised and that our nurses made you feel comfortable. Your kind words are appreciated. Best Wishes, Julie Taylor - Operations Manager
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Review titled Simple Process for Covid vaccination
Rated 5 stars out of 5
by Karen D - Posted on 17 September 2023
We arrived for our vaccinations at 9.20 expecting to get in a queue as usual and there were none. We waited approximately 2 minutes and then we were called into the surgery . It was all very efficient and well organised… The staff were lovely and welcoming.
Visited September 2023
Review titled Beversbrook Medical Centre
Replied on 24 October 2023
Dear Karen, Thank you for your review and positive feedback. We are delighted to hear that your vaccination experience was efficient, well-organised, and that our staff were welcoming. We appreciate your kind words. Best Wishes, Julie Taylor - Operations Manager
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Review titled Brilliant - when you can get an appointment
Rated 4 stars out of 5
by Anonymous - Posted on 17 September 2023
This is only my second visit to this surgery and have found the staff to be very friendly and helpful. However getting an appointment is not easy and I’m currently having to wait a month for an appointment. The phone receptionist was not at all helpful and rather grumpy when I called, which is a shame as the people in the doctors surgery are lovely.
Visited September 2023
Review titled Beversbrook Medical Centre
Replied on 24 October 2023
Dear Patient, Thank you for your review and feedback. We appreciate your kind words about our staff. We are sorry to hear about your experience with scheduling and the phone receptionist. We continue to work on improving our appointment availability and customer service. Your input is valuable to us. Best Wishes, Julie Taylor, Operations Manager
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Review titled Covid Vaccination
Rated 4 stars out of 5
by Anonymous - Posted on 17 September 2023
An overall very professional experience attending for my Covid vaccination! On time and seen by a very pleasant professional nurse. I was swiftly assessed, put to my ease and vaccinated! Could ask for no more!
Visited September 2023
Review titled Beversbrook Medical Centre
Replied on 24 October 2023
Dear Patient, Thank you for your review and positive feedback! We are pleased to hear that you had a professional and pleasant experience during your COVID vaccination visit. Kind regards, Julie Taylor - Operations Manager
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Review titled Friendly staff
Rated 4 stars out of 5
by Anonymous - Posted on 17 September 2023
Attended for a covid injection. Very efficient system Cxxcccccxxxxxxxcccccxxxcccccccccccccccccccxxxxxcccccccccccccccxxxcccccccccccccxxxxccxxxxxxxccccccccccccccccccccc.
Visited September 2023
Review titled Beversbrook Medical Centre
Replied on 24 October 2023
Dear Patient, Thank you for taking the time to leave your feedback. We are pleased to hear that you found our COVID vaccination system efficient. Kind regards, Julie Taylor - Operations Manager
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Review titled Covid Booster Visit Beversbrook
Rated 5 stars out of 5
by Anonymous - Posted on 17 September 2023
The welcome in the car park by 2 male stewards, was very friendly. The person administering the vaccination was friendly and cheerful, when asking the preliminary questions, but efficient administering the injection. As we left, a lady was in Reception, checking those who left were ok. Altogether a very good experience. Thank you
Visited September 2023
Review titled Beversbrook Medical Centre
Replied on 24 October 2023
Dear Patient, Thank you for your review and kind words. We are pleased to hear that you had a positive experience at our facility, from the friendly welcome in the car park to the efficient administration of the vaccination. Kind regards, Julie Taylor - Operations Manager
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Review titled Excellent practice
Rated 5 stars out of 5
by Anonymous - Posted on 06 September 2023
Completely welcoming from reception, through the consultation and on to the recommendations and farewell. I’ve never had a problem with this practice and have always found the staff to be very helpful and professional.
Visited September 2023
Review titled Beversbrook Medical Centre
Replied on 24 October 2023
Dear Patient, Thank you for taking the time to share your positive experience with our practice. We are very happy to hear that you felt completely welcomed from reception to consultation, and that you found our staff to be helpful and professional. Your kind words mean a lot to us, and we are committed to providing excellent care to all our patients. Kind regards, Julie Taylor - Operations Manager
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Review titled Getting back to where it was.
Rated 4 stars out of 5
by Anonymous - Posted on 17 September 2023
I had my 4th covid booster and I was in and out in exactly 10 minutes, very orderly and professionally carried out.
Visited September 2023
Review titled Beversbrook Medical Centre
Replied on 24 October 2023
Dear Patient, Thank you for your review and sharing your experience! We are glad to hear that your Covid booster was quick, orderly, and professional. Your feedback is valued! Best Wishes, Julie Taylor - Operations Manager