Beversbrook Medical Centre
Harrier Close, Calne, Wiltshire, SN11 9UTContact details and opening times
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about Beversbrook Medical Centre.
Reviews
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Review titled Clean and tidy
Rated 4 stars out of 5
by AnnePatricia Hurrell - Posted on 04 August 2023
Pleasantly welcome on arrival from the receptionist and reassurance from the GP came away happy except for the parking situation.
Visited August 2023
Review titled Beversbrook Medical Centre
Replied on 24 October 2023
Dear Patient, Thank you for your feedback. We are pleased to hear that you had a positive experience with our receptionist and GP. We understand the parking situation can be challenging, and we appreciate your understanding. Kind Regards, Julie Taylor - Operations Manager
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Review titled Friendly practice
Rated 5 stars out of 5
by Anonymous - Posted on 03 August 2023
Receptionist is always pleasant and doctors really approachable. Always pleasant and helpful on the telephone with you and you're not spoken to as if you're silly.
Visited August 2023
Review titled Beversbrook Medical Centre
Replied on 24 October 2023
Dear Patient, Thank you for taking the time to share your feedback with us. We greatly appreciate your kind words about our receptionist and doctors. We are happy to hear that your experiences with our team have been positive and that you find our receptionist always pleasant and our doctors approachable. We are pleased to know that you feel valued and respected, both in person and over the phone. Kind regards, Julie Taylor - Operations Manager
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Review titled Excellent GP
Rated 5 stars out of 5
by Victoria Wickens - Posted on 24 August 2023
I was listened to, heard and considered. I felt the doctor was interested in me and my thoughts and feelings.
Visited August 2023
Review titled Beversbrook Medical Centre
Replied on 24 October 2023
Dear Patient, Thank you for sharing your experience with us. We are very pleased to hear that you felt heard and valued during your appointment. Your thoughts and feelings are important to us, and we appreciate your kind feedback. Best Wishes, Julie Taylor - Operations Manager
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Review titled Excellent service
Rated 5 stars out of 5
by Anonymous - Posted on 12 August 2023
I haven’t had to use the facility for a while but can honestly say the entire experience gets a 10 out of 10 from me from calling the practice to getting an appointment on the same day - such a positive experience with all the improvements. Thank you to all staff - from reception, pharmacist and doctor - much appreciated when you’re not feeling well.
Visited August 2023
Review titled Beversbrook Medical Centre
Replied on 24 October 2023
Dear Patient, Thank you for taking the time to share your feedback with us. We are very happy to hear that you had a positive experience during your recent visit. Receiving a 10 out of 10 from you means a lot, and it was great to hear that you found the entire process to be smooth and efficient. Your kind words are much appreciated and will be shared with our team, from reception to pharmacist and doctor. Kind regards, Julie Taylor - Operations Manager
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Review titled Smashing nurse practitioner
Rated 4 stars out of 5
by Anonymous - Posted on 17 August 2023
Very in depth assessment and left with confidence in my step. Disappointed that a previous request for an appointment with a specialist had not yet gone through. Practioner very helpful and knowledgeable
Visited August 2023
Review titled Beversbrook Medical Centre
Replied on 24 October 2023
Dear Patient, Thank you for taking the time to share your experience. We are pleased to hear that you found your assessment thorough and left our clinic with confidence. Your positive feedback about our practitioner's helpfulness and knowledge is greatly appreciated. We understand your disappointment regarding the delay in the specialist appointment request, and we apologise for any inconvenience caused. Kind regards, Julie Taylor - Operations Manager
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Review titled Thorough review
Rated 5 stars out of 5
by Nigel Lambden - Posted on 30 August 2023
Review with GP to review recent blood tests... Thorough and helpful appointment. Lots of relevant information regarding potential improvements to life style.
Visited August 2023
Review titled Beversbrook Medical Centre
Replied on 24 October 2023
Dear Patient, Thank you for your positive feedback! We are pleased to hear that you found your appointment thorough and helpful. Kind Regards, Julie Taylor - Operations Manager
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Review titled Great service
Rated 5 stars out of 5
by Anonymous - Posted on 11 August 2023
Had such a great review with nurse Practitioner today, thank you. Down to earth, treated me as a human and with kindness and lots of advice, thank you.
Visited August 2023
Review titled Beversbrook Medical Centre
Replied on 24 October 2023
Dear Patient, Thank you for your kind words about your visit with our Nurse Practitioner. We are very happy to hear that you had a positive experience and felt treated with kindness and respect. Kind Regards Julie Taylor - Operations Manager
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Review titled Great service
Rated 5 stars out of 5
by Anonymous - Posted on 24 August 2023
The surgery responded promptly to my message, rang me the next day to offer me an appointment within 2 hours that day. The Dr was excellent - polite, thorough & advised me that he will be contacting various departments (general surgery/X ray department. Any problems meantime - to contact surgery.
Visited August 2023
Review titled Beversbrook Medical Centre
Replied on 24 October 2023
Dear Patient, Thank you for sharing your positive experience with us. We are pleased to hear that you received a prompt response and efficient service. We are glad our doctor was able to assist you and coordinate further consultations. Kind regards, Julie Taylor - Operations Manager
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Review titled Really useful
Rated 5 stars out of 5
by Sarah Donlan - Posted on 24 August 2023
First, the reception and waiting area was cool clean and pleasant. Second the experience with the GP was really helpful and positive. The plans for follow up were clear. I came away feeling that my situation was well understood and appreciated. Thank you.
Visited August 2023
Review titled Beversbrook Medical Centre
Replied on 24 October 2023
Dear Patient, thank you for your kind words! We are very happy to hear about your positive experience, from our reception area to your interaction with our GP. We strive to provide a comfortable environment and clear, helpful consultations. Kind Regards, Julie Taylor - Operations Manager
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Review titled GP visit
Rated 5 stars out of 5
by Anonymous - Posted on 08 August 2023
Dr. was friendly & I felt relaxed enough to explain my problem. He examined my foot & asked appropriate questions. Explained what I should do & how to treat problem & return if condition becomes worse.
Visited August 2023
Review titled Beversbrook Medical Centre
Replied on 24 October 2023
Dear Patient, Thank you for sharing your experience with us. We are happy to hear that you felt comfortable and supported during your visit. Our team is here to help, and we are glad the doctor provided you with clear guidance and a treatment plan. Kind Regards, Julie Taylor - Operations Manager