Beversbrook Medical Centre
Harrier Close, Calne, Wiltshire, SN11 9UTContact details and opening times
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about Beversbrook Medical Centre.
Reviews
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Review titled Awful receptionist
Rated 3 stars out of 5
by Anonymous - Posted on 06 July 2023
Visited after being in pain all night and was hoping to see a nurse or Gp if available- reception staff member was very unhelpful and curt with me even though she could see I was clearly upset and distraught- she continued to type and ignore me - shouldn't be in that job - no compassionate or empathy. GPS are fabulous.
Visited April 2023
Review titled Beversbrook Medical Centre
Replied on 28 September 2023
Dear Patient, thank you for your feedback - We are very sorry to hear about your experience. Your comfort and well-being are of utmost importance to us, and we sincerely apologise for any lapse in our service. We are happy to hear that you had a positive experience with our GPs, and we appreciate your feedback. Kind Regards, Julie Taylor - Operations Manager
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Review titled Helpful staff
Rated 4 stars out of 5
by Anonymous - Posted on 12 April 2023
When I turn up in person to reception at either Beversbrook or Patford House reception staff are very patient and helpful. Medical staff listen and have time for their patients.
Visited April 2023
Review titled Beversbrook Medical Centre
Replied on 14 April 2023
Thank you for taking the time to write this positive review. It is most welcomed and appreciated. Best wishes - Julie Taylor - Operations Manager
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Review titled Recent Experience
Rated 5 stars out of 5
by John Griffiths - Posted on 27 April 2023
Friendly receptionist. Nice clean waiting room. Only a short delay from appointment time. Nurse was very professional and explained what was happening.
Visited April 2023
Review titled Beversbrook Medical Centre
Replied on 20 May 2023
Thank you so much for leaving this review. It is most welcomed and very much appreciated. Best Wishes – Julie Taylor – Operations Manager
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Review titled Great doctor
Rated 4 stars out of 5
by Michelle Wright - Posted on 26 April 2023
Continue care plan and ideas and making solutions for my health getting the help I feel like I could have done with years ago! Without taking any more time to add more
Visited April 2023
Review titled Beversbrook Medical Centre
Replied on 20 May 2023
Thank you so much for leaving this review. It is most welcomed and very much appreciated. Best Wishes – Julie Taylor – Operations Manager
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Review titled Quick availability long wait
Rated 4 stars out of 5
by Anonymous - Posted on 15 April 2023
I was able to get an appointment using the patches app, however my appointment was at 11.30am and i wasn’t seen until 11.55am which delayed my day
Visited April 2023
Review titled Beversbrook Medical Centre
Replied on 20 May 2023
Thank you so much for leaving this mostly positive review. It is most welcomed and very much appreciated. Best Wishes – Julie Taylor – Operations Manager
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Review titled Great service from nurse practitioner
Rated 4 stars out of 5
by Anonymous - Posted on 17 April 2023
I saw a nurse practitioner last week who was very thorough and explained everything she was going to do well and clearly. I would definitely make another appt if needed to see this nurse and she made me feel totally relaxed about the situation.
Visited April 2023
Review titled Beversbrook Medical Centre
Replied on 20 May 2023
Thank you so much for leaving this review. It is most welcomed and very much appreciated. Best Wishes – Julie Taylor – Operations Manager
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Review titled Wonderful Doctor
Rated 4 stars out of 5
by Anonymous - Posted on 22 April 2023
Lady Doctor saw my 89 year old mother for a review. She was superb, kind, considerate attentive and explored, in detail, any medical concerns that my mother had. The best experience of a GP practice for many years. Thank you.
Visited April 2023
Review titled Beversbrook Medical Centre
Replied on 20 May 2023
Thank you so much for leaving this review. It is most welcomed and very much appreciated. Best Wishes – Julie Taylor – Operations Manager
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Review titled Great for younger children
Rated 5 stars out of 5
by Anonymous - Posted on 12 April 2023
Priority for younger children has always been spot on! Never judgmental thorough with check ups and appointments.and not long waiting times for impatient poorly toddlers!
Visited April 2023
Review titled Beversbrook Medical Centre
Replied on 14 April 2023
Thank you for taking the time to write this positive review. It is most welcomed and appreciated. Best wishes - Julie Taylor - Operations Manager
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Review titled Could do better
Rated 3 stars out of 5
by Kathryn Wills - Posted on 13 April 2023
The doctor was very helpful. I went to the desk after to make an appointment for a blood test. The receptionist gave me a date for the appointment and said I would receive a text which didn't arrive so I popped into Patford today to ask about it and was told there was no appointment booked for me so it was a good job I checked
Visited April 2023
Review titled Beversbrook Medical Centre
Replied on 14 April 2023
Thank you for taking the time to write this partially positive review. I am sorry to hear your text did not arrive but pleased to hear you were able to call into Patford so we could rectify. Best wishes - Julie Taylor - Operations Manager
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Review titled Great Practice
Rated 5 stars out of 5
by Russell Gange - Posted on 28 April 2023
My experience was very good with my medical health review being very clear. My queries were fully answered in very clear terms.
Visited April 2023
Review titled Beversbrook Medical Centre
Replied on 20 May 2023
Thank you so much for leaving this review. It is most welcomed and very much appreciated. Best Wishes – Julie Taylor – Operations Manager