Beversbrook Medical Centre
Harrier Close, Calne, Wiltshire, SN11 9UTContact details and opening times
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about Beversbrook Medical Centre.
Reviews
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Review titled Good Nurse
Rated 4 stars out of 5
by Anonymous - Posted on 29 April 2023
She was very thorough and friendly asked a lot of questions, examined me and suggested some medication and to come back in two weeks if no improvement
Visited April 2023
Review titled Beversbrook Medical Centre
Replied on 20 May 2023
Thank you so much for leaving this review. It is most welcomed and very much appreciated. Best Wishes – Julie Taylor – Operations Manager
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Review titled Good practice
Rated 5 stars out of 5
by Anonymous - Posted on 30 April 2023
I was listened to, asked questions and examined then an x ray was arranged. I feel happy that I will receive the treatment I need.
Visited April 2023
Review titled Beversbrook Medical Centre
Replied on 20 May 2023
Thank you so much for leaving this review. It is most welcomed and very much appreciated. Best Wishes – Julie Taylor – Operations Manager
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Review titled Making appointment
Rated 2 stars out of 5
by Jackie Ball - Posted on 11 April 2023
Having a severe bout of deafness, went to ask for appt on Monday.phone calls impossible.explained mobile text best for response. A phone call to landline on Tues. Could not respond....deaf! Daughter intervened and I had to send an email which was acknowledged. Said appt would come through on Weds. Nothing did. On Thursday, went back to surgery with book, to sit and wait for some action. Told the request was' in the system' but no idea how long it would take to respond. Decided to sit it out. Eventual response 3.5 hours later. Saw doc. Ears not waxy. No treatment appropriate, just keep on with steamy Olbas inhaling. Maybe a month before recovery. Trying to be patient! Wish it had been less complicated to get an apointment.
Visited April 2023
Review titled Beversbrook Medical Centre
Replied on 14 April 2023
Thank you for taking the time to write this review. I would welcome the opportunity to discuss our appointment system further, there may be some features you are not currently aware of that are open to all patients. I can be reached on julie.taylor167@nhs.net - Best wishes - Julie
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Review titled Excellent service
Rated 5 stars out of 5
by Jane Marshall - Posted on 26 April 2023
Very good doctor. No nonsense just diagnose, discuss and treat. Very efficient whilst still being kind and friendly. Thank you.
Visited April 2023
Review titled Beversbrook Medical Centre
Replied on 20 May 2023
Thank you so much for leaving this review. It is most welcomed and very much appreciated. Best Wishes – Julie Taylor – Operations Manager
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Review titled Impossible to contact.
Rated 1 star out of 5
by Anonymous - Posted on 14 April 2023
Like to firstly say the Drs are great when you see them. But it is impossible to get a routine appointment, they literally will not allow it you can’t even book well in advance, you have to contact them for a same day appointment. This means either being on hold for at least 40 mins or using an online service which doesn’t work properly. They would then prefer to hold a phone consultation instead of let you see an actual dr. It gets worse when trying to get repeat prescriptions or test results back as they are useless at helping to begin with, when they do help it’s nearly always done wrong and involves another few calls to get it sorted properly. I have lost count of the number of results and prescription requests they have lost/misplaced for my family. I have zero faith in this surgery’s ability to look after you not because of the doctors but because of the way it is set up and ran.
Visited April 2023
Review titled Beversbrook Medical Centre
Replied on 20 May 2023
Thank you for taking the time to leave this review – we are so sorry to hear of your frustrations and disappointment. If you would like to meet to discuss our patient services further, I would welcome the opportunity to plan a meeting. I can be reached on Julie.taylor167@nhs.net. Best wishes – Julie Taylor
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Review titled Positive experience
Rated 5 stars out of 5
by Susan - Posted on 06 April 2023
My experience at Beversbrook Medical Centre was positive. Pleasant receptionist and a good consultation with the GP.
Visited April 2023
Review titled Beversbrook Medical Centre
Replied on 14 April 2023
Thank you for taking the time to write this positive review. It is most welcomed and appreciated. Best wishes - Julie Taylor - Operations Manager
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Review titled Lovely understanding Doctor
Rated 5 stars out of 5
by Kirsty - Posted on 29 April 2023
The doctor was amazing. She listened to every and really understood how I was feeling and my symptoms. I really felt she cared and wanted the best for me. I can’t praise her enough.
Visited April 2023
Review titled Beversbrook Medical Centre
Replied on 20 May 2023
Thank you so much for leaving this review. It is most welcomed and very much appreciated. Best Wishes – Julie Taylor – Operations Manager
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Review titled Explained the process
Rated 4 stars out of 5
by MISS LISA Marie GODWIN - Posted on 19 April 2023
The doctor was understanding and I didn't feel rushed on this particular appointment . He was thorough and explained things clearly.
Visited April 2023
Review titled Beversbrook Medical Centre
Replied on 20 May 2023
Thank you so much for leaving this review. It is most welcomed and very much appreciated. Best Wishes – Julie Taylor – Operations Manager
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Review titled Good doctor
Rated 5 stars out of 5
by Anonymous - Posted on 26 April 2023
Very welcoming and friendly staff on reception waiting room very clean and COVID safety conscious the Dr that I saw was absolutely brilliant fantastic surgery always welcoming and Dr put me at ease
Visited April 2023
Review titled Beversbrook Medical Centre
Replied on 20 May 2023
Thank you so much for leaving this review. It is most welcomed and very much appreciated. Best Wishes – Julie Taylor – Operations Manager
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Review titled Great practice caring of patients
Rated 5 stars out of 5
by Andre El Asmar - Posted on 19 April 2023
Saw the Doctor on time He was great understanding my problem Giving me advice Very patient Recommend highly
Visited April 2023
Review titled Beversbrook Medical Centre
Replied on 20 May 2023
Thank you so much for leaving this review. It is most welcomed and very much appreciated. Best Wishes – Julie Taylor – Operations Manager