Bewdley Medical Centre
Dog Lane, Bewdley, DY12 2EFContact details and opening times
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about Bewdley Medical Centre.
Reviews
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Review titled Awful
Rated 1 star out of 5
by Anonymous - Posted on 08 September 2023
My urgent prescriptions have been ignored for a week. They had the email marked urgent and ignored it for days. I should not have to micro-manage a practice to receive my prescription.
Visited September 2023
Bewdley Medical Centre has not yet replied.
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Review titled Excellent experience
Rated 5 stars out of 5
by Lynda Coles - Posted on 25 September 2023
I had my flu jab at Bewdley Medical Centre on Saturday morning and was extremely impressed with the speed and organisation of this mass vaccination programme.
Visited September 2023
Bewdley Medical Centre has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 21 July 2023
Excellent service from the staff at Bewdley surgery. My husband had a worry with skin cancer concern. He was dealt with promptly and quickly and referred to the dermatology department at Kidderminster who referred him to hospital. Thank you so much for everyone concerned.
Visited June 2023
Bewdley Medical Centre has not yet replied.
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Review titled Great service
Rated 5 stars out of 5
by Paul - Posted on 03 June 2023
Phoned for appointment at 11.30, seen same day by 2 advanced nurse practitioners and problem dealt with efficiently. Thank you.
Visited June 2023
Bewdley Medical Centre has not yet replied.
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Review titled Surgery has gone downhill
Rated 2 stars out of 5
by Anonymous - Posted on 05 April 2023
The GP’s in this practice are professional and efficient but it’s so difficult to get an appointment with one of them. Instead you get seen by a Nurse Practitioner, which is fine if you have a minor illness but for a more worrying problem is absolutely hopeless.
Visited April 2023
Review titled Bewdley Medical Centre
Replied on 24 April 2023
Thank you for your feedback and I am sorry to see you have had a negative experience. All patient appointments are triaged and booked with an appropriate clinician to deal with that issue. We have an incredible advanced nurse practitioner team here who work closely with the GP's to provide great patient care. If you would like to discuss a specific appointment you felt was inappropriately booked please contact the surgery directly and we can investigate this for you.
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Review titled Great Practice
Rated 5 stars out of 5
by PETER GERARD KIRK - Posted on 20 April 2023
Ear wax removal. Initial ear examination arranged in 5 days with wax removal appointment within 3 weeks. Success. Wonderful experience and I highly recommend Bewdley Medical Centre for it's care for me.
Visited April 2023
Bewdley Medical Centre has not yet replied.
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Review titled Harder to get an appointment
Rated 3 stars out of 5
by Anonymous - Posted on 21 April 2023
I'm saddened that you have decided to remove the option to book appointments via the Patient Access/NHS App. It is not always possible for people to call on the day to book an appointment. My work diary is filled a week in advance so I have to book time off just to call you!
Visited April 2023
Review titled Bewdley Medical Centre
Replied on 24 April 2023
Thank you for your feedback. Due to the ever increasing pressure we do still offer some pre-bookable appointments, however these need to be booked via reception.
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Review titled Efficient surgery
Rated 5 stars out of 5
by Elizabeth Wilkes - Posted on 23 February 2023
I saw GP very helpful. Then an appointment with a nurse who told me to put oil in my ears and made a further appointment for my wax removal. Had the wax removed by a professional and kind person. Very pleased with the whole process of this surgery. Thank you
Visited February 2023
Bewdley Medical Centre has not yet replied.
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Review titled Many Thanks
Rated 5 stars out of 5
by P Hadley - Posted on 10 January 2023
Just a quick note to thank all at Bewdley medical. I’m lucky I don’t have to visit the doctors that often however recently I have had to. Getting an appointment was easy and the follow up was prompt. All staff from receptionists, nurses and Doctors’s have been great. Special thanks to my asthma nurse
Visited January 2023
Review titled Bewdley Medical Centre
Replied on 10 January 2023
Thank you for your kind comments, this really does mean a lot to the staff especially under the current pressures.
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Review titled Awful receptionist
Rated 2 stars out of 5
by Anonymous - Posted on 08 December 2022
The receptionist was awful - rude and unpleasant even after explaining it was my first time at this practice and I wasn't sure where to go. The Nurse however was extremely good and helpful.
Visited December 2022
Review titled Bewdley Medical Centre
Replied on 09 December 2022
We are sorry to hear you have had a negative experience with our reception team, and this is certainly not the manor in which our team are expected to communicate with our patients. If you would like to contact us on hwicb.bewdleymedicalcentre@nhs.net with more information this can be investigate. Kind regards Site Manager