Bewicke Medical Centre
51 Tynemouth Road, Howden, Wallsend, Tyne and Wear, NE28 0ADContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Very polite receptionist
Rated 5 stars out of 5
by Denise Davies - Posted on 27 January 2025
The receptionist I spoke to today was very polite and efficient the best I have seen for a long time and also the doctors .
Visited January 2025
Bewicke Medical Centre has not yet replied.
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Review titled Saved my life!!
Rated 5 stars out of 5
by Stephanie shovlin - Posted on 03 December 2024
I honestly don't know how i would of managed the last couple of months without this surgery. They have saved my life recognising something serious was wrong on a home visit which turned out I had meningitis and needed 6 emergency brain surgeries. Anytime I ring for issues the staff are so helpful. Thank you so much for everything ❤️
Visited December 2024
Review titled Bewicke Medical Centre
Replied on 04 December 2024
Dear Stephanie, thank you for taking the time to provide this lovely review. It sounds like it has been a very difficult period for you and hope your health is improving. We will ensure that this feedback is given to all staff. kind regards The partners
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Review titled Brilliant staff
Rated 5 stars out of 5
by Alexis - Posted on 22 October 2024
Always had very good service with this GP practice. Staff very friendly and helpful. Quick appointments offered and tidy and clean clinic.
Visited October 2024
Review titled Bewicke Medical Centre
Replied on 28 October 2024
Dear Alexis, thank you for taking the time to provide the practice with this feedback , we will ensure staff are made are of your lovely comments. kind regards The Partners
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Review titled Incredible service
Rated 5 stars out of 5
by Sarah - Posted on 09 November 2024
On Wednesday 23rd October, I popped in to the practice to book an appointment to see my GP. Nicole was on reception and from the moment I spoke to her to ask for the appointment, she was nothing but friendly and super helpful. I left feeling looked after and immensely happy that Nicole had been at the desk that day. Bewicke Medical Group have an exceptional member of staff in Nicole.
Visited October 2024
Review titled Bewicke Medical Centre
Replied on 14 November 2024
Dear Sarah, this kind of feedback means a lot to the reception team and especially Nicole. They do a very difficult and challenging job and at the same time try and remain friendly and always willing to help. Thank you again The Partners
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Review titled Bloods
Rated 5 stars out of 5
by Sylvia waterson - Posted on 12 September 2024
I went to see the nurse for bloods to be taken didnt wait long nurse victoria was lovely and got bloods 1st time which is an unusual occurence
Visited September 2024
Review titled Bewicke Medical Centre
Replied on 25 September 2024
thank you for taking the time to provide the surgery with a positive review. Kind regards The Partners
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Review titled Good communication
Rated 5 stars out of 5
by Anonymous - Posted on 05 November 2024
I was contacted by the secretary at bewick medical centre- who rang to arrange my follow up appointment and further blood tests without me having to book myself. She also received the letter from the hospital and able to let me know my tests were fine.
Visited September 2024
Review titled Bewicke Medical Centre
Replied on 14 November 2024
thank you we really appreciate the positive feedback we will make sure that the secretary is aware of your lovely comments. thank you The Partners
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Review titled Good practice
Rated 5 stars out of 5
by Anonymous - Posted on 01 August 2024
Got nurses appointment for when I needed it.Nurse was very helpful to find appointment which suited me
Visited August 2024
Review titled Bewicke Medical Centre
Replied on 12 August 2024
thank you for providing the surgery with this positive feedback this is really appreciated and will be passed on the the nursing team. kind regards The partners
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Review titled Excellent phone call
Rated 5 stars out of 5
by JAMES MICHAEL GIBLIN - Posted on 12 August 2024
Though a short wait to get through the actual quality of the service once chatting with the responder was really good
Visited August 2024
Review titled Bewicke Medical Centre
Replied on 25 September 2024
Dear Mr Giblin, thank you for providing this feedback as we have recently invested in a new telephone system hoping to improve patient experience. Kind Regards The Partners
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Review titled Diagnoses
Rated 5 stars out of 5
by Lawrence Howes - Posted on 07 August 2024
I visited the doctor for the results of my knee x-ray, the doctor explained nothing could be done and taking tablets would not help at all and in future my knee may have to be replaced, but reading on various websites that is not the case, as anti inflammatorys would help and it's knee cartilage not the knee cap itself . It has left me a bit confused
Visited August 2024
Review titled Bewicke Medical Centre
Replied on 12 August 2024
Dear Mr Howes, thank you for taking the time to provide this review, we are sorry to hear that you have been left a bit confused following your consultation. If you would like to contact the surgery we would be happy to arrange an appointment with one of our First Contact physios who will be able to discuss your concerns in more depth. Kind regards The partners
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Review titled Great service
Rated 5 stars out of 5
by Chris Mullins - Posted on 12 July 2024
Receptionists responsive and caring and helpful to my phone request for help. Nurse practitioner saw me personally within an hour. This was followed up with a call from a GP and a discussion with me the same day and a prescription sent to chemis
Visited July 2024
Review titled Bewicke Medical Centre
Replied on 22 July 2024
Dear Chris, Thank you for taking the time to provide the practice with this review it is very much appreciated. We are pleased to hear that you were happy with the service received. kind regards The Partners