Bewicke Medical Centre
51 Tynemouth Road, Howden, Wallsend, Tyne and Wear, NE28 0ADContact details and opening times
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about Bewicke Medical Centre.
Reviews
-
Review titled Good practice
Rated 5 stars out of 5
by Anonymous - Posted on 01 August 2024
Got nurses appointment for when I needed it.Nurse was very helpful to find appointment which suited me
Visited August 2024
Review titled Bewicke Medical Centre
Replied on 12 August 2024
thank you for providing the surgery with this positive feedback this is really appreciated and will be passed on the the nursing team. kind regards The partners
-
Review titled Excellent phone call
Rated 5 stars out of 5
by JAMES MICHAEL GIBLIN - Posted on 12 August 2024
Though a short wait to get through the actual quality of the service once chatting with the responder was really good
Visited August 2024
Bewicke Medical Centre has not yet replied.
-
Review titled Diagnoses
Rated 5 stars out of 5
by Lawrence Howes - Posted on 07 August 2024
I visited the doctor for the results of my knee x-ray, the doctor explained nothing could be done and taking tablets would not help at all and in future my knee may have to be replaced, but reading on various websites that is not the case, as anti inflammatorys would help and it's knee cartilage not the knee cap itself . It has left me a bit confused
Visited August 2024
Review titled Bewicke Medical Centre
Replied on 12 August 2024
Dear Mr Howes, thank you for taking the time to provide this review, we are sorry to hear that you have been left a bit confused following your consultation. If you would like to contact the surgery we would be happy to arrange an appointment with one of our First Contact physios who will be able to discuss your concerns in more depth. Kind regards The partners
-
Review titled Great service
Rated 5 stars out of 5
by Chris Mullins - Posted on 12 July 2024
Receptionists responsive and caring and helpful to my phone request for help. Nurse practitioner saw me personally within an hour. This was followed up with a call from a GP and a discussion with me the same day and a prescription sent to chemis
Visited July 2024
Review titled Bewicke Medical Centre
Replied on 22 July 2024
Dear Chris, Thank you for taking the time to provide the practice with this review it is very much appreciated. We are pleased to hear that you were happy with the service received. kind regards The Partners
-
Review titled Fantastic practice
Rated 5 stars out of 5
by Krissy - Posted on 17 July 2024
I have had lovely experiences at my GP surgery. The care and support that I have received has been incredible. The receptionists, doctors , nurses and the rest of NHS staff work tirelessly long hours to keep all of their patients safe and well. I was particularly impressed today after learning I could not get an appointment for 2 weeks to have my ears cleaned but the receptionist referred me straight away without even speaking to a doctor to my local pharmacy for some ear drops. Despite them being run off their feet she did this straight away as soon as she got off the phone. I also speak to a beautiful female doctor at my GP surgery who talks to me about my mental health and calms me down when the world seems against me. All of the staff are lovely and friendly and I'm yet to meet a mean one!!!!! Thank you to my GP surgery for looking after me and the rest of your patients. You all do a fantastic job and I admire each and every one of you thank you!! Love me x
Visited July 2024
Review titled Bewicke Medical Centre
Replied on 22 July 2024
Dear Krissy, We would like to thank you for all of the kind words and feedback given following your recent visit. The practice works really hard to provide a good service especially during these challenging times. Once again thank you for taking the time to provide such lovely comments. Kind regards The Partners
-
Review titled Well looked after
Rated 5 stars out of 5
by Anonymous - Posted on 24 July 2024
Both the doctor and staff all helped put my mind at ease and deal with my problem first time. I felt listened to and reassured that everything would be ok.
Visited July 2024
Review titled Bewicke Medical Centre
Replied on 12 August 2024
thank you for taking the time to provide the surgery with this positive review it is very much appreciated and we are very happy to read that you felt listened to and reassured. kind regards The Partners
-
Review titled Witnessed unhelpful to old lady .
Rated 1 star out of 5
by David Porter - Posted on 10 July 2024
Old lady had been sitting for 2hours plus as I asked her how long she had been sitting . I told her to go to reception , they old her it was the wrong wrong day and they couldn’t help her . They told her to come back another day she was very upset and didn’t seem to understand and ask how she would get back . She was basically just left and no help or solution give . Surely she could have seen a dr to fit this very distressed lady in who obviously had mental issues . Very upsetting and lacking empathy my wife was upset by the lack of empathy shown , hope she was ok x Avoid this place like the plague me and my wife have been treated bad and left this place !
Visited June 2024
Review titled Bewicke Medical Centre
Replied on 22 July 2024
Thank you for sharing your feedback with us. We take all comments and concerns very seriously as part of our commitment to providing high-quality care and service. After a thorough review of our records and speaking with our staff, we found no evidence of an elderly lady matching the description in your complaint being present at our facility at the stated time. Additionally, there are no records of any patient being told to come back another day due to an incorrect appointment date during that period. We are committed to providing compassionate and empathetic care to all our patients, and we ensure that anyone in distress is given appropriate attention and assistance. If there is any other issue or concern you have experienced, we would be happy to address it promptly. kind regards The Partners
-
Review titled Great service
Rated 4 stars out of 5
by Lee - Posted on 14 May 2024
Nurse went that extra mile today Made me feel at ease for blood test Explained everything brilliantly And had time to explain and answer questions that I had
Visited May 2024
Review titled Bewicke Medical Centre
Replied on 21 May 2024
Dear Lee Thank you for taking the time to provide the practice with this feedback. We will ensure this is passed on to the nurse in question. regards The Partners
-
Review titled Excellent service
Rated 5 stars out of 5
by Lynn Wright - Posted on 21 May 2024
Clear and concise, very helpful and guided me with great understanding and knowledge of my personal situation.
Visited May 2024
Review titled Bewicke Medical Centre
Replied on 21 May 2024
Dear Lynn Thank you for this lovely review we really appreciate you taking the time. Kind regards The Partners
-
Review titled Great practice
Rated 5 stars out of 5
by Sharon - Posted on 19 June 2024
Hi only rang reception to as a question, the question was answered fully, and the lady was very helpful.
Visited May 2024
Review titled Bewicke Medical Centre
Replied on 27 June 2024
Dear Sharon So glad to hear that the reception staff answered your question and was very helpful. We will ensure that this feedback is passed on to them. kind regards Partners of Bewicke Medical Centre