Billinge Medical Practice
Recreation Drive, Billinge, Wigan, Lancashire, WN5 7LYContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Excellent practice
Rated 5 stars out of 5
by Keith B - Posted on 29 July 2024
Excellent Doctors, excellent staff and receptionists with a really helpfull and caring attitude. my appointment was offered to me for the same or next day and I only waited 5 minutes in the waiting room. In my opinion this Now must be one of the best practices in my area.
Visited May 2024
Review titled Billinge Medical Practice
Replied on 18 September 2024
Dear Keith, Thank you for taking the time to provide us with your feedback. We sincerely appreciate your kind words and are delighted to hear about your positive experience at Billinge Medical Practice. At Billinge Medical Practice, we strive to provide exceptional care and service to all our patients. Your feedback serves as a motivation for our dedicated team, who work tirelessly to ensure your well-being and satisfaction. We are committed to continuously improving our services and taking your feedback into consideration. Your input helps us understand our strengths and areas for growth, allowing us to deliver the best possible care to our patients. Once again, thank you for your valuable feedback. Kind regards, Erika Howell Managing Partner
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Review titled Much improved
Rated 5 stars out of 5
by Mr S Wells - Posted on 16 May 2024
Since a new management team has come in the surgery has become easier to communicate with, punctual and efficient . My appointment was exactly on time and the practitioner very helpful and interested.
Visited May 2024
Review titled Billinge Medical Practice
Replied on 01 July 2024
Dear Mr Wells, Thank you for taking the time to provide us with your feedback. We sincerely appreciate your kind words and are delighted to hear about your positive experience at Billinge Medical Practice. At Billinge Medical Practice, we strive to provide exceptional care and service to all our patients. Your feedback serves as a motivation for our dedicated team, who work tirelessly to ensure your well-being and satisfaction. We are committed to continuously improving our services and taking your feedback into consideration. Your input helps us understand our strengths and areas for growth, allowing us to deliver the best possible care to our patients. Once again, thank you for your valuable feedback. Kind regards, Erika Howell Managing Partner
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Review titled Good practice
Rated 5 stars out of 5
by Valerie southward - Posted on 29 May 2024
I went too the practice with a bad back which I have had for months the doctor in room 4 was absolutely brilliant he requested an MRI which I got in 2 weeks and recieved my results very quickly and doctor explained in detail what the problem was brilliant doctor thankyou
Visited May 2024
Review titled Billinge Medical Practice
Replied on 01 July 2024
Dear Valerie, Thank you for taking the time to provide us with your feedback. We sincerely appreciate your kind words and are delighted to hear about your positive experience at Billinge Medical Practice. At Billinge Medical Practice, we strive to provide exceptional care and service to all our patients. Your feedback serves as a motivation for our dedicated team, who work tirelessly to ensure your well-being and satisfaction. We are committed to continuously improving our services and taking your feedback into consideration. Your input helps us understand our strengths and areas for growth, allowing us to deliver the best possible care to our patients. Once again, thank you for your valuable feedback. Kind regards, Erika Howell Managing Partner
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Review titled Good Practice
Rated 4 stars out of 5
by Barry McHenry - Posted on 03 April 2024
All was good booked in using the touch screen on the wall which means you don’t have to queue at reception. Doctor came to get me for my appointment.
Visited April 2024
Review titled Billinge Medical Practice
Replied on 17 April 2024
Dear Barry, Thank you for taking the time to provide us with your feedback. We sincerely appreciate your kind words and are delighted to hear about your positive experience at Billinge Medical Practice. At Billinge Medical Practice, we strive to provide exceptional care and service to all our patients. Your feedback serves as a motivation for our dedicated team, who work tirelessly to ensure your well-being and satisfaction. We are committed to continuously improving our services and taking your feedback into consideration. Your input helps us understand our strengths and areas for growth, allowing us to deliver the best possible care to our patients. Once again, thank you for your valuable feedback. Kind regards, Erika Howell Managing Partner
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Review titled Thank you!
Rated 5 stars out of 5
by Anonymous - Posted on 03 April 2024
Dr was so understanding and helpful in what is a bit of a stressful time. She reassured me and was very attentive ensuring further appts are in place and support is there. She made me feel much better just for having a chat with her!! Thank you so much Dr!
Visited April 2024
Review titled Billinge Medical Practice
Replied on 17 April 2024
Dear Patient, Thank you for taking the time to provide us with your feedback. We sincerely appreciate your kind words and are delighted to hear about your positive experience at Billinge Medical Practice. At Billinge Medical Practice, we strive to provide exceptional care and service to all our patients. Your feedback serves as a motivation for our dedicated team, who work tirelessly to ensure your well-being and satisfaction. We are committed to continuously improving our services and taking your feedback into consideration. Your input helps us understand our strengths and areas for growth, allowing us to deliver the best possible care to our patients. Once again, thank you for your valuable feedback. Kind regards, Erika Howell Managing Partner
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Review titled Fast and efficient response, from appointment to treatment.
Rated 5 stars out of 5
by Adrian Hillyer - Posted on 04 April 2024
Absolutely brilliant, I would previously had to wait up to 3 months to receive my cortisone injection in my knee. From consultation to treatment this time was just one week. Brilliant. 😁😁
Visited April 2024
Review titled Billinge Medical Practice
Replied on 17 April 2024
Dear Adrian, Thank you for taking the time to provide us with your feedback. We sincerely appreciate your kind words and are delighted to hear about your positive experience at Billinge Medical Practice. At Billinge Medical Practice, we strive to provide exceptional care and service to all our patients. Your feedback serves as a motivation for our dedicated team, who work tirelessly to ensure your well-being and satisfaction. We are committed to continuously improving our services and taking your feedback into consideration. Your input helps us understand our strengths and areas for growth, allowing us to deliver the best possible care to our patients. Once again, thank you for your valuable feedback. Kind regards, Erika Howell Managing Partner
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Review titled Great service
Rated 5 stars out of 5
by Philip murphy - Posted on 24 April 2024
Got appointment same day easy booking in goid friendly staff doctor fruendly and approchable efficient and knowlegable listened and gave advice
Visited April 2024
Review titled Billinge Medical Practice
Replied on 08 May 2024
Dear Philip, Thank you for taking the time to provide us with your feedback. We sincerely appreciate your kind words and are delighted to hear about your positive experience at Billinge Medical Practice. At Billinge Medical Practice, we strive to provide exceptional care and service to all our patients. Your feedback serves as a motivation for our dedicated team, who work tirelessly to ensure your well-being and satisfaction. We are committed to continuously improving our services and taking your feedback into consideration. Your input helps us understand our strengths and areas for growth, allowing us to deliver the best possible care to our patients. Once again, thank you for your valuable feedback. Kind regards, Erika Howell Managing Partner
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Review titled Massive improvement at the practice
Rated 5 stars out of 5
by Anonymous - Posted on 17 April 2024
Managed to get an appointment the same day and I the doctor I was seen by was excellent explaining everything really well, I have been a patient at Billinge Medical Practice for over 30 years and I am glad to see the improvement the new partners seem to be implementing
Visited April 2024
Review titled Billinge Medical Practice
Replied on 17 April 2024
Dear Patient, Thank you for taking the time to provide us with your feedback. We sincerely appreciate your kind words and are delighted to hear about your positive experience at Billinge Medical Practice. At Billinge Medical Practice, we strive to provide exceptional care and service to all our patients. Your feedback serves as a motivation for our dedicated team, who work tirelessly to ensure your well-being and satisfaction. We are committed to continuously improving our services and taking your feedback into consideration. Your input helps us understand our strengths and areas for growth, allowing us to deliver the best possible care to our patients. Once again, thank you for your valuable feedback. Kind regards, Erika Howell Managing Partner
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Review titled New staff
Rated 3 stars out of 5
by Anonymous - Posted on 03 April 2024
I have visited the practice since it has been taken over. I have seen an improvement in level of care and service. Staff seem more comfortable and approachable on the front desk which makes a big difference. The doctor I saw today was friendly and efficient and acted proactively.
Visited April 2024
Review titled Billinge Medical Practice
Replied on 17 April 2024
Dear Patient, Thank you for taking the time to provide us with your feedback. We sincerely appreciate your kind words and are delighted to hear about your positive experience at Billinge Medical Practice. At Billinge Medical Practice, we strive to provide exceptional care and service to all our patients. Your feedback serves as a motivation for our dedicated team, who work tirelessly to ensure your well-being and satisfaction. We are committed to continuously improving our services and taking your feedback into consideration. Your input helps us understand our strengths and areas for growth, allowing us to deliver the best possible care to our patients. Once again, thank you for your valuable feedback. Kind regards, Erika Howell Managing Partner
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Review titled Fantastic service
Rated 5 stars out of 5
by Anonymous - Posted on 11 April 2024
Completing the online patient access form via the patches system was simple and intuitive. My local practise called me circa 30 minutes late and an appointment was made for the same day. The doctor was fantastic and very patient focused. I couldn't have asked for better service.
Visited April 2024
Review titled Billinge Medical Practice
Replied on 17 April 2024
Dear Patient, Thank you for taking the time to provide us with your feedback. We sincerely appreciate your kind words and are delighted to hear about your positive experience at Billinge Medical Practice. At Billinge Medical Practice, we strive to provide exceptional care and service to all our patients. Your feedback serves as a motivation for our dedicated team, who work tirelessly to ensure your well-being and satisfaction. We are committed to continuously improving our services and taking your feedback into consideration. Your input helps us understand our strengths and areas for growth, allowing us to deliver the best possible care to our patients. Once again, thank you for your valuable feedback. Kind regards, Erika Howell Managing Partner