Billinge Medical Practice
Recreation Drive, Billinge, Wigan, Lancashire, WN5 7LYContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Hugely improved practice
Rated 5 stars out of 5
by Beth H - Posted on 18 September 2024
I sent an online msg requesting a sick note regarding knee pain, to permit special travel arrangements at work. Doctor called me with 15 mins to discuss, agreed to write the letter but said she didn't believe I should live with chronic pain, so also referred me for xrays, and scheduled a telephone follow up. Less than a month later I have formal diagnosis and treatment plan. Really wonderful service.
Visited September 2024
Review titled Billinge Medical Practice
Replied on 18 September 2024
Dear Beth, Thank you for taking the time to provide us with your feedback. We sincerely appreciate your kind words and are delighted to hear about your positive experience at Billinge Medical Practice. At Billinge Medical Practice, we strive to provide exceptional care and service to all our patients. Your feedback serves as a motivation for our dedicated team, who work tirelessly to ensure your well-being and satisfaction. We are committed to continuously improving our services and taking your feedback into consideration. Your input helps us understand our strengths and areas for growth, allowing us to deliver the best possible care to our patients. Once again, thank you for your valuable feedback. Kind regards, Erika Howell Managing Partner
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Review titled Great practice
Rated 5 stars out of 5
by Linda howsrd - Posted on 25 September 2024
The doctor was wondferful very friendly and professional and put me at ease immediately and dealt with my problems efficiently
Visited September 2024
Review titled Billinge Medical Practice
Replied on 25 September 2024
Dear Linda, Thank you for taking the time to provide us with your feedback. We sincerely appreciate your kind words and are delighted to hear about your positive experience at Billinge Medical Practice. At Billinge Medical Practice, we strive to provide exceptional care and service to all our patients. Your feedback serves as a motivation for our dedicated team, who work tirelessly to ensure your well-being and satisfaction. We are committed to continuously improving our services and taking your feedback into consideration. Your input helps us understand our strengths and areas for growth, allowing us to deliver the best possible care to our patients. Once again, thank you for your valuable feedback. Kind regards, Erika Howell Managing Partner
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Review titled Great Practice since take over
Rated 5 stars out of 5
by Anonymous - Posted on 20 September 2024
GP was very knowledgeable and explained everything regarding my symptoms so i could understand. Staff were very helpful when i was unable to use the book in screen. Would definitely recommend the surgery to my family
Visited July 2024
Review titled Billinge Medical Practice
Replied on 20 September 2024
Dear Patient, Thank you for taking the time to provide us with your feedback. We sincerely appreciate your kind words and are delighted to hear about your positive experience at Billinge Medical Practice. At Billinge Medical Practice, we strive to provide exceptional care and service to all our patients. Your feedback serves as a motivation for our dedicated team, who work tirelessly to ensure your well-being and satisfaction. We are committed to continuously improving our services and taking your feedback into consideration. Your input helps us understand our strengths and areas for growth, allowing us to deliver the best possible care to our patients. Once again, thank you for your valuable feedback. Kind regards, Erika Howell Managing Partner
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Review titled Caring and Helpful Practice
Rated 5 stars out of 5
by Ann Marie Prayle - Posted on 22 July 2024
My experience today at Billinge Medical Centre was excellent. The male Nurse Associate who attended to me was most caring and professional and I have to say huge thank you for the help I received in such an efficient manner. Also the Receptionist was very helpful.
Visited July 2024
Review titled Billinge Medical Practice
Replied on 18 September 2024
Dear Ann Marie, Thank you for taking the time to provide us with your feedback. We sincerely appreciate your kind words and are delighted to hear about your positive experience at Billinge Medical Practice. At Billinge Medical Practice, we strive to provide exceptional care and service to all our patients. Your feedback serves as a motivation for our dedicated team, who work tirelessly to ensure your well-being and satisfaction. We are committed to continuously improving our services and taking your feedback into consideration. Your input helps us understand our strengths and areas for growth, allowing us to deliver the best possible care to our patients. Once again, thank you for your valuable feedback. Kind regards, Erika Howell Managing Partner
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Review titled Excellent Practice
Rated 5 stars out of 5
by Mr Keith Bott - Posted on 19 June 2024
Really friendly Staff . Excellent Doctor. My Appointment today was on time and a Really good experience . This surgery has turned around from being one of the worst in St Helens to one of the best.
Visited June 2024
Review titled Billinge Medical Practice
Replied on 01 July 2024
Dear Keith, Thank you for taking the time to provide us with your feedback. We sincerely appreciate your kind words and are delighted to hear about your positive experience at Billinge Medical Practice. At Billinge Medical Practice, we strive to provide exceptional care and service to all our patients. Your feedback serves as a motivation for our dedicated team, who work tirelessly to ensure your well-being and satisfaction. We are committed to continuously improving our services and taking your feedback into consideration. Your input helps us understand our strengths and areas for growth, allowing us to deliver the best possible care to our patients. Once again, thank you for your valuable feedback. Kind regards, Erika Howell Managing Partner
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Review titled Good appointment
Rated 4 stars out of 5
by Mrs E Fairclough - Posted on 28 June 2024
I attended the surgery on Wednesday 26th June. I was seen my a nurse practitioner. The member of staff was professional, friendly and supportive of needs. Overall a good experience.
Visited June 2024
Review titled Billinge Medical Practice
Replied on 01 July 2024
Dear Mrs Fairclough, Thank you for taking the time to provide us with your feedback. We sincerely appreciate your kind words and are delighted to hear about your positive experience at Billinge Medical Practice. At Billinge Medical Practice, we strive to provide exceptional care and service to all our patients. Your feedback serves as a motivation for our dedicated team, who work tirelessly to ensure your well-being and satisfaction. We are committed to continuously improving our services and taking your feedback into consideration. Your input helps us understand our strengths and areas for growth, allowing us to deliver the best possible care to our patients. Once again, thank you for your valuable feedback. Kind regards, Erika Howell Managing Partner
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Review titled Very quick turnaround
Rated 5 stars out of 5
by John - Posted on 05 June 2024
Booked the appointment & seen the same day. Great service to see someone about an ongoing chest infection in such a quick turnaround.
Visited June 2024
Review titled Billinge Medical Practice
Replied on 01 July 2024
Dear John, Thank you for taking the time to provide us with your feedback. We sincerely appreciate your kind words and are delighted to hear about your positive experience at Billinge Medical Practice. At Billinge Medical Practice, we strive to provide exceptional care and service to all our patients. Your feedback serves as a motivation for our dedicated team, who work tirelessly to ensure your well-being and satisfaction. We are committed to continuously improving our services and taking your feedback into consideration. Your input helps us understand our strengths and areas for growth, allowing us to deliver the best possible care to our patients. Once again, thank you for your valuable feedback. Kind regards, Erika Howell Managing Partner
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Review titled Looking good
Rated 5 stars out of 5
by Joe Taylor - Posted on 16 May 2024
I was born in Billinge in 1945 so have experienced all the different manifestation of the surgery (and it’s personnel) as it evolved. Right now it is by far the best it’s ever been, in my opinion. I have twice seen one of the new doctors and was very impressed by him. It felt as though I was talking to a friend rather than a doctor.
Visited May 2024
Review titled Billinge Medical Practice
Replied on 01 July 2024
Dear Joe, Thank you for taking the time to provide us with your feedback. We sincerely appreciate your kind words and are delighted to hear about your positive experience at Billinge Medical Practice. At Billinge Medical Practice, we strive to provide exceptional care and service to all our patients. Your feedback serves as a motivation for our dedicated team, who work tirelessly to ensure your well-being and satisfaction. We are committed to continuously improving our services and taking your feedback into consideration. Your input helps us understand our strengths and areas for growth, allowing us to deliver the best possible care to our patients. Once again, thank you for your valuable feedback. Kind regards, Erika Howell Managing Partner
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Review titled New Patient
Rated 5 stars out of 5
by Linda C - Posted on 10 May 2024
My elderly dad and I recently registered at Billinge Medical Practice after moving to the area. We have found everyone extremely friendly and helpful during this process, especially the reception staff. Also my dad had his first diabetic review with the practice nurse, and was made to feel so at ease. Everything was explained clearly to him and she made the relevant referral for him. A very positive experience for both of us.
Visited May 2024
Review titled Billinge Medical Practice
Replied on 01 July 2024
Dear Linda, Thank you for taking the time to provide us with your feedback. We sincerely appreciate your kind words and are delighted to hear about your positive experience at Billinge Medical Practice as a new patient. At Billinge Medical Practice, we strive to provide exceptional care and service to all our patients. Your feedback serves as a motivation for our dedicated team, who work tirelessly to ensure your well-being and satisfaction. We are committed to continuously improving our services and taking your feedback into consideration. Your input helps us understand our strengths and areas for growth, allowing us to deliver the best possible care to our patients. Once again, thank you for your valuable feedback. Kind regards, Erika Howell Managing Partner
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Review titled Friendly practice
Rated 4 stars out of 5
by Deborah Judson - Posted on 02 May 2024
Appointment was late by 15mins but that wasn’t a problem, nurse very helpful, car park was full so had to park on housing estate round the corner
Visited May 2024
Review titled Billinge Medical Practice
Replied on 08 May 2024
Dear Deborah, Thank you for taking the time to provide us with your feedback. We sincerely appreciate your kind words and are delighted to hear about your positive experience at Billinge Medical Practice. At Billinge Medical Practice, we strive to provide exceptional care and service to all our patients. Your feedback serves as a motivation for our dedicated team, who work tirelessly to ensure your well-being and satisfaction. We are committed to continuously improving our services and taking your feedback into consideration. Your input helps us understand our strengths and areas for growth, allowing us to deliver the best possible care to our patients. Once again, thank you for your valuable feedback. Kind regards, Erika Howell Managing Partner