Birchington Medical Centre
Minnis Road, Birchington, Kent, CT7 9HQContact details and opening times
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about Birchington Medical Centre.
Reviews
-
Review titled My experience
Rated 5 stars out of 5
by Anonymous - Posted on 15 August 2023
My appointment with the diabetes specialist nurse was excellent, informative and helpful. Reception team less helpful- disappointing.
Visited August 2023
Provided by Working Feedback
Birchington Medical Centre has not yet replied.
-
Review titled My experience
Rated 4 stars out of 5
by Jacqueline - Posted on 15 August 2023
I’ve never had a problem with this surgery other than trying to make an appointment. If you request to hold your place in the queue then appointments are generally gone. Otherwise you have to wait on the phone for an age. I’ve never seen a GP in the 3 + years I have been registered there. I don’t even know who it is. The receptionists seem friendly enough and I’ve never encountered any issues there
Visited August 2023
Provided by Working Feedback
Review titled Birchington Medical Centre
Replied on 11 September 2023
Thank you for your review of the surgery. Most appointments now do not require a GP. We have a very wide multi-disciplinary medical team at the practice and our reception team will book you with the most apporpriate clinician for your need. Sadly demand is growing and the level of GP's in the country is decreasing so this puts huge pressure on the primary care system. We would always recommend using the 111 or local urgent treatment centres if we are full on any day as they have the same level of access to your records as we do.
Provided by Working Feedback
-
Review titled My experience
Rated 5 stars out of 5
by Anonymous - Posted on 15 August 2023
My husband and I have both been given excellent care for which we’re really grateful. Everyone is so kind and friendly. Thank you all so much.
Visited August 2023
Provided by Working Feedback
Birchington Medical Centre has not yet replied.
-
Review titled My experience
Rated 5 stars out of 5
by Upali - Posted on 16 August 2023
Recently quality of service is very good eg receptionists are helpful Medical staffs and other services commendable
Visited August 2023
Provided by Working Feedback
Birchington Medical Centre has not yet replied.
-
Review titled My experience
Rated 5 stars out of 5
by Michael - Posted on 15 August 2023
Easy to register on the terminal inside reception as the queue was long and moving slowly, appointment time was 9:30 seen on the dot very professional service all round.
Visited August 2023
Provided by Working Feedback
Birchington Medical Centre has not yet replied.
-
Review titled My experience
Rated 3 stars out of 5
by Anonymous - Posted on 15 August 2023
I was being called to give me results of tests. Dr didn't know what he was calling for as such, he did however suggest he would request outstanding results be sent asap.
Visited August 2023
Provided by Working Feedback
Birchington Medical Centre has not yet replied.
-
Review titled My experience
Rated 5 stars out of 5
by Edward - Posted on 18 August 2023
My appointment's are always on time , and everything is explained to me about my Medication, and is very thorough, I just canot fault it .
Visited August 2023
Provided by Working Feedback
Birchington Medical Centre has not yet replied.
-
Review titled My experience
Rated 5 stars out of 5
by Phyllis - Posted on 16 August 2023
Prompt action taken by doctor and when I had some follow up queries reception was extremely helpful in explaining what I had not fully understood.
Visited August 2023
Provided by Working Feedback
Birchington Medical Centre has not yet replied.
-
Review titled My experience
Rated 5 stars out of 5
by Linda - Posted on 15 August 2023
I was only number 1 on my phone call to the surgery, then was amazed to be given an appointment for that morning. And just when I thought my day could not get any better, I scored a hatrick. When my name was called to see the Doctor, I was greeted in the corridor with such a warm welcome and handshake by such a pleasant Doctor. Thank you so very much.
Visited August 2023
Provided by Working Feedback
Birchington Medical Centre has not yet replied.
-
Review titled My experience
Rated 2 stars out of 5
by Anonymous - Posted on 15 August 2023
How anxious I have become following an Ultrasound at the Surgery. I was contacted Monday after my Friday appointment but missed the call but the Doctor left a message to call back, which I did Immediately and was unable to talk to the Doctor who had just rang me and told there we no records to say I had been called. Called back in the morning at 8.03 and was 22 in the queue. By the time I was number 1 in the queue all appointments had gone. This was Tuesday told to ring back Friday! However, did explain my situation of how anxious I was and was given a telephone appointment in 7 days!
Visited August 2023
Provided by Working Feedback
Birchington Medical Centre has not yet replied.