Blackthorn Health Centre
Satchell Lane, Hamble, Southampton, Hampshire, SO31 4NQContact details and opening times
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about Blackthorn Health Centre.
Reviews
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Review titled Best practice ever
Rated 5 stars out of 5
by Anonymous - Posted on 14 April 2023
This. Really is a good practice, whether it be for wanting to speak to a GP, follow up appts, general enquiry about appts or anything. Everyone is so helpful and friendly and sympathetic. We are staying living in the area because we don't want to join another surgery as this is the best practice ever. Truly.
Visited April 2023
Review titled Blackthorn Health Centre
Replied on 17 April 2023
Dear patient, Thank you for your valued feedback, which is used to help review the services offered to our patients. Kind regards, Blackthorn Health Centre
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Review titled Lack of detail
Rated 4 stars out of 5
by Danielle Freeman - Posted on 22 April 2023
I attended the GP and he suggested I have a x-ray but did explain what this is looking for. Also suggested some tablets but did not tell me the name of said tablets, what they do, any side effects, how they will help my issue. Zero exploration into why I am suffering with this issue and felt fobbed off with tablets
Visited April 2023
Review titled Blackthorn Health Centre
Replied on 24 April 2023
Danielle, We are sorry that your recent experience with the practice has been negative. Unfortunately, we are unable to discuss personal complaints further via this platform. However, you are welcome to raise this complaint via the link below and we will investigate this further. https://www.blackthornhealthcentre.co.uk/make-a-complaint Kind regards, Blackthorn Health Centre
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Review titled Great practice
Rated 5 stars out of 5
by Paul - Posted on 21 April 2023
Attended to have a injection, found all staff friendly and polite.The appointment was on time and the nurse was extremely helpful
Visited April 2023
Review titled Blackthorn Health Centre
Replied on 24 April 2023
Paul, Thank you for your valued feedback, which is used to help review the services offered to our patients. Kind regards, Blackthorn Health Centre
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Review titled Great practice
Rated 4 stars out of 5
by Anonymous - Posted on 21 April 2023
Without a doubt the time I was allowed for my appointment was sufficient for me . I was able to to put forward my questions and inturn received reasonably good answers in return
Visited April 2023
Review titled Blackthorn Health Centre
Replied on 24 April 2023
Dear patient, Thank you for your valued feedback, which is used to help review the services offered to our patients. Kind regards, Blackthorn Health Centre
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Review titled Positive visit
Rated 4 stars out of 5
by ChrissyD - Posted on 18 April 2023
I had my overdue Asthma review and obviously had lots to discuss. I was given time to ask questions/explain my issues without feeling guilty for taking potentially more time than allotted for my review. The practice nurse manger gave support and advice that in my opinion will potentially prevent any major flareups with my Asthma and help me throughout the day. I left the practice feeling extremely confident from the help/support and advice I received! Thank you.
Visited April 2023
Review titled Blackthorn Health Centre
Replied on 19 April 2023
Dear patient, Thank you for your valued feedback, which is used to help review the services offered to our patients. Kind regards, Blackthorn Health Centre
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Review titled Efficient
Rated 4 stars out of 5
by Deirdre Fairman - Posted on 03 May 2023
The nurses are extremely good. Booking my appointments through them as they are very good at making sure I am seen when needed. Receptionists are pleasant but restricted in what they are able to offer. I know what I need and am able to get this. Overall a good experience as they let me dictate.
Visited April 2023
Review titled Blackthorn Health Centre
Replied on 09 May 2023
Dear Deirdre, Thank you for your valued feedback, which is used to help review the services offered to our patients. Kind regards, Blackthorn Health Centre
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Review titled Responsive, professional and caring
Rated 5 stars out of 5
by Anonymous - Posted on 25 May 2023
I had numerous conversations with the GP re. my condition. The GP followed my progress and was instrumental in the positive outcome.
Visited April 2023
Review titled Blackthorn Health Centre
Replied on 30 May 2023
Dear Patient, Thank you for your valued feedback, which is used to help review the services offered to our patients. Kind regards, Blackthorn Health Centre
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Review titled Great
Rated 5 stars out of 5
by Malcolm - Posted on 15 March 2023
Always friendly I don’t know how they could be better. Professional and quick without rushing. Always leave me feeling looked after.
Visited March 2023
Review titled Blackthorn Health Centre
Replied on 17 March 2023
Malcolm, Thank you for your valued feedback, which is used to help review the services offered to our patients. Kind regards, Blackthorn Health Centre
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Review titled Good practice
Rated 4 stars out of 5
by Pam Tansley - Posted on 29 March 2023
No problems. Staff helpful and considerate. Doctors on the whole are easy to talk to and patient. Thank you.
Visited March 2023
Review titled Blackthorn Health Centre
Replied on 31 March 2023
Pam, Thank you for your valued feedback, which is used to help review the services offered to our patients. Kind regards, Blackthorn Health Centre
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Review titled Diabetic Review
Rated 4 stars out of 5
by Mr PJ Richings - Posted on 08 March 2023
Practice nurse thorough, caring and helpful during review. Included discussion about the general health issues I have and drug prescription review for my diabetes treatment.
Visited March 2023
Review titled Blackthorn Health Centre
Replied on 09 March 2023
Dear patient, Thank you for your valued feedback, which is used to help review the services offered to our patients. Kind regards, Blackthorn Health Centre