Blackthorn Health Centre
Satchell Lane, Hamble, Southampton, Hampshire, SO31 4NQContact details and opening times
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about Blackthorn Health Centre.
Reviews
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Review titled Great practice
Rated 5 stars out of 5
by David Bendon - Posted on 12 January 2023
Very helpful reception staff and a friendly nurse. Helpful text reminders and prompt timing kept maintained. Reception area relaxed and practise very clean
Visited January 2023
Review titled Blackthorn Health Centre
Replied on 19 January 2023
David, Thank you for your valued feedback, which is used to help review the services offered to our patients. Kind regards, Blackthorn Health Centre
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Review titled Always helpful
Rated 5 stars out of 5
by Charlie Bloom - Posted on 17 January 2023
This is one of the best practices I have ever attended. I always try and see the same GP but do have to wait sometimes for a week or two. This is relatively recent and post Covid. The nursing staff and other support staff are always helpful. I would recommend this practice to anyone in the area. I have no criticisms of the NHS once you’re in the system. I cannot blame frontline staff for the incompetencies of government. All staff should be paid at the same level, allowing for inflation, that they were paid in 2010
Visited January 2023
Review titled Blackthorn Health Centre
Replied on 19 January 2023
Charlie, Thank you for your valued feedback, which is used to help review the services offered to our patients. Kind regards, Blackthorn Health Centre
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Review titled Mediocre
Rated 3 stars out of 5
by Anonymous - Posted on 27 January 2023
Went for a change of birth control, when I arrived I was asked by the nurse if I had the implant with me. I had not been informed I would have to pick one up from the chemist, appointment rebooked and prescription given to me incase one hadn't been previously sent. I'm grateful i was given a prescription as nothing had been sent to my chemist at all. Reception need to know and make you aware of these things when booking in an appointment. The nurse I saw was very apologetic and understanding.
Visited January 2023
Review titled Blackthorn Health Centre
Replied on 31 January 2023
Dear patient, We are sorry that your recent experience with the practice has been negative. Unfortunately, we are unable to discuss personal complaints via this platform. However, we would welcome some further feedback from your experience. We would therefore be grateful if you could contact the practice via the link below, for the attention of the Practice Manager. https://www.blackthornhealthcentre.co.uk/contact-us-form Kind regards, Blackthorn Health Centre
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 01 February 2023
Very helpful, friendly and professional receptionist who made my appointment. Appointment booked 2 weeks in advance with the precise doctor I needed to see. Efficient text reminders. Excellent follow up. Text message received the same day outlining the result of my appointment
Visited January 2023
Review titled Blackthorn Health Centre
Replied on 14 February 2023
Dear patient, Thank you for your valued feedback, which is used to help review the services offered to our patients. Kind regards, Blackthorn Health Centre
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Review titled Excellent practice,
Rated 5 stars out of 5
by Henry Leslie David Mead - Posted on 22 January 2023
Saw doctor very promptly with first class advice and immediate help with my issue. Consultant booked and confirmed in time promised at Southampton General .Could not wish for anything better.
Visited January 2023
Review titled Blackthorn Health Centre
Replied on 24 January 2023
Henry, Thank you for your valued feedback, which is used to help review the services offered to our patients. Kind regards, Blackthorn Health Centre
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Review titled Excellent practice,
Rated 5 stars out of 5
by Henry Leslie David Mead - Posted on 22 January 2023
Saw doctor very promptly with first class advice and immediate help with my issue. Consultant booked and confirmed in time promised at Southampton General .Could not wish for anything better.
Visited January 2023
Review titled Blackthorn Health Centre
Replied on 24 January 2023
Henry, Thank you for your valued feedback, which is used to help review the services offered to our patients. Kind regards, Blackthorn Health Centre
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Review titled Diligent service
Rated 4 stars out of 5
by Catherine Maden - Posted on 20 January 2023
After many years of putting off this appointment, finally made one & was very impressed by the time & care I was allocated. My initial phone call was also answered immediately having previously spent many times being 10th in the queue!!
Visited January 2023
Review titled Blackthorn Health Centre
Replied on 24 January 2023
Catherine, Thank you for your valued feedback, which is used to help review the services offered to our patients. Kind regards, Blackthorn Health Centre
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Review titled Quick experience
Rated 4 stars out of 5
by Deborah Furnell - Posted on 17 January 2023
I had a satisfactory appointment confirmed quickly between Christmas and New year plus was called in for an annual blood test which again was quick and efficient.
Visited January 2023
Review titled Blackthorn Health Centre
Replied on 19 January 2023
Deborah, Thank you for your valued feedback, which is used to help review the services offered to our patients. Kind regards, Blackthorn Health Centre
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Review titled Excellent practice
Rated 5 stars out of 5
by JR Holcombe - Posted on 01 February 2023
Booking in for appointment very easy. Wait was minimal, appoint was 3 mins early. Treatment was excellent by Nurse conducting ECG/Bood taking was painless. In and Out with doctor looking at ECG in 16 mins.
Visited January 2023
Review titled Blackthorn Health Centre
Replied on 14 February 2023
Dear patient, Thank you for your valued feedback, which is used to help review the services offered to our patients. Kind regards, Blackthorn Health Centre
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Review titled The best doctor surgery in the south
Rated 5 stars out of 5
by Marina Ledwich - Posted on 19 January 2023
Always friendly helpful and I trust the whole team that they have my best interest. The reception staff are lovely too and if you are polite to them then they give it back.
Visited January 2023
Review titled Blackthorn Health Centre
Replied on 20 January 2023
Dear Marina, Thank you for your valued feedback, which is used to help review the services offered to our patients. Kind regards, Blackthorn Health Centre