Blackthorn Health Centre
Satchell Lane, Hamble, Southampton, Hampshire, SO31 4NQContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great service
Rated 5 stars out of 5
by John - Posted on 11 September 2024
Very efficient service with practice nurse. In and seen on time. Very thorough treatment and good care
Visited September 2024
Review titled Blackthorn Health Centre
Replied on 13 September 2024
Dear John, Thank you for your valued feedback, which is used to help review the services offered to our patients. Kind regards, Blackthorn Health Centre
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Review titled Good practice once you get an appointment
Rated 4 stars out of 5
by Caz - Posted on 05 September 2024
After several attempts to get an appointment I managed to do e-consult and the response was very quick. The only issue was as I had more than one medical concern I had to do 3 separate e-consults. I was given 2 face to face appointments and one phone call. This was OK but each was with a different GP. So I feel there is no continuity and this could have been dealt with in one consultation. I am mostly pleased with the outcome of the appointments. I had a thorough check and several blood test, so feel satisfied.
Visited September 2024
Review titled Blackthorn Health Centre
Replied on 06 September 2024
Dear Caz, Thank you for your valued feedback, which is used to help review the services offered to our patients. Kind regards, Blackthorn Health Centre
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Review titled Great first visit
Rated 5 stars out of 5
by Brian King - Posted on 27 September 2024
First time visit to our new doctors surgery for blood test. Very impressed with the service. Extremely efficient. Many thanks.
Visited September 2024
Review titled Blackthorn Health Centre
Replied on 30 September 2024
Dear Brian, Thank you for your valued feedback, which is used to help review the services offered to our patients. Kind regards, Blackthorn Health Centre
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Review titled Great practice
Rated 5 stars out of 5
by Eugene Shannon - Posted on 14 September 2024
I went in for a blood sample before my time and was seen straight away, and was finished in minutes and was stress free thanks.
Visited September 2024
Review titled Blackthorn Health Centre
Replied on 16 September 2024
Dear Eugene, Thank you for your valued feedback, which is used to help review the services offered to our patients. Kind regards, Blackthorn Health Centre
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Review titled Need more training?
Rated 2 stars out of 5
by Captain Rob - Posted on 17 September 2024
This is the second time I went to have blood drawn that I thought the person drawing the sample had little skill. The first attempt on one arm, she didn't use tourniquet. Then she applied a tourniquet, didn't release it and blood failed to flow. Then she tried the other arm. Applied the tourniquet first, then realised it and blood flowed.
Visited September 2024
Review titled Blackthorn Health Centre
Replied on 20 September 2024
Dear patient, We are sorry that your recent experience with the Practice has been negative. Unfortunately, we are unable to discuss personal complaints further via this platform. However, you are welcome to raise this complaint via the link below and we will investigate this further. https://www.blackthornhealthcentre.co.uk/make-a-complaint Kind regards, Blackthorn Health Centre
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Review titled Excellent practice
Rated 5 stars out of 5
by Lindair Webling-Davis - Posted on 13 September 2024
After having covid the surgery have been excellent making sure that I have the right medications and calling to ask my progress. Thank you.
Visited September 2024
Review titled Blackthorn Health Centre
Replied on 13 September 2024
Dear Lindair, Thank you for your valued feedback, which is used to help review the services offered to our patients. Kind regards, Blackthorn Health Centre
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Review titled Good practice
Rated 4 stars out of 5
by Anonymous - Posted on 01 October 2024
I was very fortunate to have a face to face appointment with one of the senior partners. Prompt, and took the time to discuss my concerns without me feeling rushed.
Visited September 2024
Review titled Blackthorn Health Centre
Replied on 04 October 2024
Dear patient, Thank you for your valued feedback, which is used to help review the services offered to our patients. Kind regards, Blackthorn Health Centre
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Review titled Blackthorn Health Centre Review
Rated 5 stars out of 5
by Anonymous - Posted on 13 September 2024
Booking my appointment was easily done by telephone. The appointment was on time. The beside manner of the doctor was first class. The facilities at Blackthorn Health Centre are fit for purpose.
Visited September 2024
Review titled Blackthorn Health Centre
Replied on 13 September 2024
Dear patient, Thank you for your valued feedback, which is used to help review the services offered to our patients. Kind regards, Blackthorn Health Centre
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Review titled Good surgery
Rated 5 stars out of 5
by Anonymous - Posted on 18 September 2024
Very helpful and felt I was listened to and GP very understanding and didn’t rush me. Offered medications and also referral to hosp for scan. Nice to feel something was being done to resolve health issue as it’s been going on for a long time.
Visited September 2024
Review titled Blackthorn Health Centre
Replied on 20 September 2024
Dear patient, Thank you for your valued feedback, which is used to help review the services offered to our patients. Kind regards, Blackthorn Health Centre
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Review titled Excellent consult
Rated 5 stars out of 5
by Sue Boardman - Posted on 21 September 2024
I had an HRT review and it was very thorough with excellent advice. My options were explained to me thoroughly.
Visited September 2024
Review titled Blackthorn Health Centre
Replied on 23 September 2024
Dear Sue, Thank you for your valued feedback, which is used to help review the services offered to our patients. Kind regards, Blackthorn Health Centre