Blackthorn Health Centre
Satchell Lane, Hamble, Southampton, Hampshire, SO31 4NQContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Fantastic practice
Rated 5 stars out of 5
by Anonymous - Posted on 27 July 2023
A great practice with friendly helpful staff who take the time to make sure I was ok. Answered all my questions and were very reassuring.
Visited July 2023
Review titled Blackthorn Health Centre
Replied on 27 July 2023
Dear patient, Thank you for your valued feedback, which is used to help review the services offered to our patients. Kind regards, Blackthorn Health Centre
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Review titled First rate
Rated 5 stars out of 5
by Ian Thomas - Posted on 04 July 2023
Another first rate appointment with nurse...prompt and professional with that lovely humour that this practice excels at.
Visited July 2023
Review titled Blackthorn Health Centre
Replied on 07 July 2023
Ian, Thank you for your valued feedback, which is used to help review the services offered to our patients. Kind regards, Blackthorn Health Centre
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Review titled Caring practice.
Rated 5 stars out of 5
by Anonymous - Posted on 25 July 2023
An excellent appointment. I had everything thoroughly explained to me which put me completely at ease. We are very lucky to have such dedicated staff looking after us. Thank you
Visited July 2023
Review titled Blackthorn Health Centre
Replied on 27 July 2023
Dear patient, Thank you for your valued feedback, which is used to help review the services offered to our patients. Kind regards, Blackthorn Health Centre
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Review titled Gaining Appointment
Rated 4 stars out of 5
by Theresa - Posted on 22 June 2023
Despite some reviews, I called last Friday and managed to get an appointment within a few days face to face. I am not one for visiting doctors but do deal with doctors regularly for my father and have to say I have never had any issues once I have explained what I needed. The wait for bloods can be lengthy but I opt for hospital, which you can generally get same day or within a day ot two. Appreciate not ideal for those who dont have transport, but for those that can, it's much quicker. Good experience overall.
Visited June 2023
Review titled Blackthorn Health Centre
Replied on 23 June 2023
Dear Theresa, Thank you for your valued feedback, which is used to help review the services offered to our patients. Kind regards, Blackthorn Health Centre
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Review titled Can’t get an appointment
Rated 1 star out of 5
by Andrew - Posted on 08 June 2023
Have been told to see my doctor to obtain a referral to the local ENT, regarding painful hearing loss, and can only get a phone call from a doctor in over two weeks time! What a great NHS we have !
Visited June 2023
Review titled Blackthorn Health Centre
Replied on 12 June 2023
Dear Andrew, Thank you for your valued feedback, which is used to help review the services offered to our patients. We offer on-the-day Duty Doctor appointments for patients with an acute medical concern to discuss this problem. These appointments are available every day. For more prolonged, long-term issues, we have routine appointments available within a few weeks. Kind regards, Blackthorn Health Centre
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Review titled Kind professional service
Rated 5 stars out of 5
by Anonymous - Posted on 01 July 2023
Had occasion to attend for Nursing appointments following hospital discharge- in lot of discomfort but was so well treated & looked after- my treatment is ongoing
Visited June 2023
Review titled Blackthorn Health Centre
Replied on 03 July 2023
Dear Patient, Thank you for your valued feedback, which is used to help review the services offered to our patients. Kind regards, Blackthorn Health Centre
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Review titled Outstanding efforts in patient care
Rated 5 stars out of 5
by Wilson - Posted on 18 June 2023
Following a diagnosis of an acute vascular disorder, the Doctor recommended referral to a specialist in the local hospital. An appointment was made but the specialist clinic declined since the symptoms did not meet their criteria. The doctor phoned to advise and apologise. In view of his belief in the need for an operation the doctor then appealed (unsolicited by me) to an NHS 'panel' to obtain their funding to support the hospital division. The NHS declined; the doctor kept me closely informed. I wrote an expansive overview addressed 'to whom it may concern' to be passed by the doctor to the NHS appeal 'panel'. I also felt the seriousness of my condition necessitated surgery. The symptoms very clearly followed NICE guidlines for intervention and was recommended by a long-standing and respected doctor. Once again this individual phoned me to express regret, concern and apology - the latter being entirely unnecessary given the diligence, persistance and efforts consistently shown, by this surgery's representative. As a final note, during the process I had numerous meetings with a nurse who should not be forgotten for commendation. This person was extremely helpful and went 'above and beyond' my expectations.
Visited June 2023
Review titled Blackthorn Health Centre
Replied on 19 June 2023
Dear Wilson, Thank you for your valued feedback and lovely comments. Kind regards, Blackthorn Health Centre
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Review titled Excellent service
Rated 5 stars out of 5
by Richard White - Posted on 07 June 2023
Short wait for appointment. Very considerate and professional service provided. Clean and welcoming premises. Excellent parking facilities.
Visited June 2023
Review titled Blackthorn Health Centre
Replied on 09 June 2023
Dear Richard, Thank you for your valued feedback, which is used to help review the services offered to our patients. Kind regards, Blackthorn Health Centre
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Review titled Brilliant surgery
Rated 5 stars out of 5
by Anonymous - Posted on 22 June 2023
What a brilliant surgery! I have had very good service and care from everyone I have seen, including doctors, nurses and reception staff and over the phone. I and my husband have no complaints whatsoever. In fact, it's only this surgery that is keeping us living in the area.
Visited June 2023
Review titled Blackthorn Health Centre
Replied on 23 June 2023
Dear Patient, Thank you for your valued feedback, which is used to help review the services offered to our patients. Kind regards, Blackthorn Health Centre
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Review titled Excellent GP
Rated 5 stars out of 5
by Trevor Marlow - Posted on 29 June 2023
I was impressed with the doctor who saw me. He treated both concerns I had, and dealt with both on the day. Blood tests done whilst I was there, and referral for appointment also. Very efficient, but not clinical. Showed a desire to treat both problems quickly with further treatment as necessary. Very satisfied with my experience!
Visited June 2023
Review titled Blackthorn Health Centre
Replied on 03 July 2023
Trevor, Thank you for your valued feedback, which is used to help review the services offered to our patients. Kind regards, Blackthorn Health Centre