Blackwater Medical Centre
Princes Road, Maldon, Essex, CM9 5GPContact details and opening times
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about Blackwater Medical Centre.
Reviews
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Review titled Amazing Service
Rated 5 stars out of 5
by R. Beckwith - Posted on 31 October 2024
Attended Black Water Medical Centre this morning for a very minor op. Firstly, in my opinion, it's fantastic that the surgery provide this service locally. I was initially greeted by a Nurse who spent time explaining everything to me, on completion of that the Doctor carried out the procedure with care; both the Nurse and Doctor were very gentle, kind and caring throughout, I couldn't be more appreciative.
Visited October 2024
Review titled Blackwater Medical Centre
Replied on 01 November 2024
Dear Patient Thank you for your feedback and we are delighted that your experience at our surgery was positive. This will be passed on to the practice staff. Sally Wallis-Boore Communications Lead
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Review titled Brilliant service. Lovely staff and nurses
Rated 5 stars out of 5
by Christine Goodlad - Posted on 19 October 2024
Had my flu and covid jabs today. No waiting and very friendly and helpful staff. Also the nurse I saw with my husband was excellent
Visited October 2024
Review titled Blackwater Medical Centre
Replied on 28 October 2024
Dear Patient Thank you for leaving feedback about your experience at Blackwater Medical Centre. Your feedback will be shared with the practice team. Kind Regards Sally Wallis-Boore, Communications Lead
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Review titled Dispensary Service
Rated 5 stars out of 5
by Steve - Posted on 05 October 2024
Always cheerful and obliging. Having forgotten to order medication in time for holidays, as I have on a previous occasion, the dispensary team organised and prepared medication for collection the following day. All done with a smile and without fuss or drama - well done the dispensary team and thank you for looking after us all.
Visited October 2024
Review titled Blackwater Medical Centre
Replied on 07 October 2024
Dear patient, thank you for sharing your feedback regarding our dispensary team. This feedback has been shared to whole practice team. Regards Caroline Hird, Practice Manager
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Review titled Extremely efficient practice
Rated 5 stars out of 5
by Heather Jenner - Posted on 11 October 2024
I was invited and able to take advantage of a cancellation- extremely efficient - receptionist very informative, polite and empathetic
Visited October 2024
Review titled Blackwater Medical Centre
Replied on 17 October 2024
Dear patient, thank you for leaving your feedback on the use of the surgery, your feedback has been passed to the receptionist team. Caroline Hird, Practice Manager
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Review titled Steroid injection
Rated 4 stars out of 5
by Anonymous - Posted on 04 October 2024
After waiting just over 5ths for this procedure.I am pleased to say I was seen promptly for my appointment. Doctor carried out the injection very professionally was very efficient in explaining things to me. Thank you very much.
Visited October 2024
Review titled Blackwater Medical Centre
Replied on 07 October 2024
Dear Patient, thank you for providing your feedback regarding your appointment. These types of appointments are generally completed after a short wait, however the practice reviewed our waiting list and recognised that five months was just too long, therefore the practice restructured the way in which the waiting lists work and hopefully unless there are any exceptional circumstances patients will not need to wait more than two months for such a procedure. Regards Caroline Hird, Practice Manager
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Review titled Brilliant service
Rated 5 stars out of 5
by Kevin - Posted on 11 October 2024
Doctor was fantastic in helping me with all my problems, no judgement and listened. Pharmacy staff very pleasant and polite. Never had any problems with this surgery ever.
Visited October 2024
Review titled Blackwater Medical Centre
Replied on 17 October 2024
Dear patient, thank you for leaving your feedback on the service you received from the practice. We are pleased you had a positive experience when using our services. Your feedback has been shared with the practice team. Caroline Hird, Practice Manager
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Review titled Flu Vacination
Rated 4 stars out of 5
by Shaun Toffel - Posted on 19 October 2024
Despite staff shortages the overall process was quick and efficient. The nurses who administered my vaccination was very friendly.
Visited October 2024
Review titled Blackwater Medical Centre
Replied on 28 October 2024
Dear Patient Thank you for leaving feedback about your experience at Blackwater Medical Centre. Your feedback will be shared with the practice team. Kind Regards Sally Wallis-Boore, Communications Lead
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Review titled Excellent GP surgery
Rated 5 stars out of 5
by Anonymous - Posted on 25 September 2024
Very friendly and helpful staff, GP listened to me and didn't rush my appointment. Easily got an appointment before 8.05am
Visited September 2024
Review titled Blackwater Medical Centre
Replied on 07 October 2024
Dear patient, thank you for your feedback, this has been shared with our whole practice team. Regards Caroline Hird, Practice Manager
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Review titled good practice
Rated 5 stars out of 5
by Anonymous - Posted on 25 September 2024
called to ring at 8am i got an appointment for the same day with A DR face toface , i was dealt with quickly and efficently
Visited August 2024
Review titled Blackwater Medical Centre
Replied on 03 October 2024
Dear patient, thank you for leaving feedback regarding your recent experience at Blackwater Medical Centre. Your comments will be shared with the whole practice team. Regards Practice Manager
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Review titled Amazing Changes
Rated 5 stars out of 5
by Carol Stacey - Posted on 01 October 2024
I have been with Blackwater for over 40 years, and it has to be said, it had lost it way, so I left and went to another Practice, that wasn't a good move, and in the meantime Blackwater had made many positive changes, and what a difference. So I left the other surgery as it was so dark , dim, and negative and I could not remain there, so in April 2024 I asked to return to Blackwater and I am so glad I did. The changes are amazing, every member of staff are helpful, happy, and nothing is too much trouble. The appointments are no longer a problem and the whole atmosphere at the Practice is uplifting, bright and cheery, so well done Blackwater for making the changes and for bringing your Practice to the top of any list. I am certainly telling my friends and family to sign up to the best Doctors Practice in Maldon. Thank you for listening to your patients and making the changes that were so needed.
Visited August 2024
Review titled Blackwater Medical Centre
Replied on 07 October 2024
Dear patient, thank you for leaving your feedback. Its a pleasure to welcome you back to the practice for your medical needs and have experienced the significant changes that we have now put in place. Regards Caroline Hird, Practice Manager