Blackwater Medical Centre
Princes Road, Maldon, Essex, CM9 5GPContact details and opening times
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about Blackwater Medical Centre.
Reviews
-
Review titled Impossible to get an appointment
Rated 1 star out of 5
by Anonymous - Posted on 08 December 2022
I have been trying for over a week to get an appointment for my 7 year old. Despite calling religously from 8am every day I am greeted with a recorded "call queue full" or "sorry all appointments for today have been taken" message. Its stressful and upsetting that is so difficult to get access to a gp or even speak to someone medically qualified. Its not an emergency yet but what if it becomes one due to lack of medical attention? This surgery is horrifically oversubscribed and the appointment system doesnt work. Just 2 surgeries in the whole town and new houses going up everywhere. I am seriosuly concerned and feel like lives are being put in danger. Something needs to change.
Visited December 2022
Review titled Blackwater Medical Centre
Replied on 03 October 2024
Dear Patient, please accept our sincere apologies for not responding to you concerns raised back in December 2022, the practice was without a Practice Manager at this time and the site was not monitored. Our services at the practice have been significantly improved. If you still have concerns please do not hesitate to contact me as this will give me the opportunity to review our procedures going forward. Regards Practice Manager