Bounds Green Group Practice
The Surgery, Gordon Road, Bounds Green, New Southgate, London, Greater London, N11 2PFContact details and opening times
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about Bounds Green Group Practice.
Reviews
-
Review titled Email
Rated 3 stars out of 5
by Anonymous - Posted on 20 July 2022
Trying to send an email - as they requested unable to find the email address. To get the email address I have to call - wait about 10/20min. Please have the contact details on your website.
Visited July 2022
Review titled Bounds Green Group Practice
Replied on 21 July 2022
Dear Patient, We are extremely sorry that you have had this experience and we would like to resolve this matter as soon as possible so that we can provide you with the care that you require. Please contact the surgery and ask to speak to Sam Khan, Assistant PM, who will assist you in resolving this matter. Thank you
-
Review titled Time slots
Rated 3 stars out of 5
by Anonymous - Posted on 30 July 2022
I had a couple of problems I needed to discuss but from the start the doctor advised it was a 15 minute time slot. We discussed one matter and I was briefly examined. But when I asked about the second I was told there was not time to discuss it by then. The doctor seemed very reluctant to help me further and did not seem to want to offer further advice. I was told to make another appointment and finally, 'I have someone waiting to see me.' There was no one waiting outside on the landing when I left. I have been kept waiting up to 45 minutes and even an hour and never seem to see any doctors on time. The result is I am left in discomfort and am not sure I have the ailment I think it may be. The remedies I have tried are not working. I came to you for medical help and your staff seem more concerned about time slots. The previous doctor kept checking their watch too. Is it true that Bounds Green Group Practice now only see patients for 15 minutes and no longer? I am unable to keep taking time off work, and have been left undiagnosed with something which is causing me discomfort and is not getting better, and is possibly a little worse.
Visited July 2022
Review titled Bounds Green Group Practice
Replied on 04 August 2022
Dear Patient I am sorry you feel you were not given enough time for your ailment. The duration of most GP appointments is either 10 minutes or 15 minutes, however should you need more time then this can be discussed and arranged. Kindly contact the assistant manager, Sam Khan, she will be able to help you in resolving this issue. Thank you