Brackley Medical Centre
and Community Hospital, Wellington Road, Brackley, NN13 6QZContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Outstanding performance
Rated 5 stars out of 5
by Jackie W - Posted on 22 October 2024
I have been with Brackley Medical Centre since being registered with Washington House Surgery prior to its opening. The facilities are outstanding including a Pharmacy on site and a Befriending Cafe. I have seen varying members of staff including Reception, Nurses and many of the Doctors. My husband, disabled son and myself have always received friendly and 'above and beyond care' from every member of staff we have had contact with. Our son recently saw a doctor regarding ear problems resulting in a referral to a specialist in treating ear wax issues common with his disabilty. Individuals with a learning disability often find it difficult to trust other people outside known family, friends and support workers but he is always happy to see one of the pracitce health professionals. I can not recommend this GP Pracice enough.
Visited September 2024
Brackley Medical Centre has not yet replied.
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Review titled Terrible Repeat Prescription Service
Rated 2 stars out of 5
by Patient - Posted on 23 August 2024
Ive used the service for a repeat prescription and over the last 12 months each time its either incorrect, a mix up , sent to wrong dispensary and then a mix up at the dispensary, terrible communication. watch your pills!!!
Visited August 2024
Brackley Medical Centre has not yet replied.
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Review titled Practical Doctor
Rated 5 stars out of 5
by John - Posted on 21 July 2024
Doctor.........Knows my hisory and problems ad how to cope with them,, what is possible and what wis not. He knows what he is doing and he explains what he is doing. He is also in goodtouch with nusing and consultancy services when I need them. I find everone at Brackley very friendly and helpful, receotionists, nurses, physios .And the walk in clinic is really good
Visited July 2024
Brackley Medical Centre has not yet replied.
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Review titled Great Practice
Rated 5 stars out of 5
by Anonymous - Posted on 15 April 2024
A big thank you from me, and my family to the excellent Team at Brackley Medical Centre. My treatment has always been completed with patience , understanding, listening, and care by this excellent Team . Thank You.
Visited April 2024
Brackley Medical Centre has not yet replied.
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Review titled Poor practice
Rated 1 star out of 5
by Lloyd Tunley - Posted on 25 January 2024
Went to walk in clinic for the third time to see a third different doctor for a head/ear pain. Had a swab of the ear taken and was then given an antibiotic. After two days the symptoms had only worsened so I then went to Northampton general. They queried what I had been given and then informed me that the antibiotic I had been given two days earlier was the wrong one to treat the infection! Had to wait 2 hours to even get the prescription and then it does nothing and we find out it's the wrong thing!
Visited January 2024
Brackley Medical Centre has not yet replied.
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Review titled Helpful and Kind
Rated 5 stars out of 5
by BMJ - Posted on 31 December 2023
Telephone consultation 13.15 hrs 29 Dec 23. My doctor clearly explained my condition and good advice was given. I feel very confident and reassured. During our conversation and in light of same I was advised to have blood tests done. Since I am due to be overseas for a couple of months I straight away went to the medical centre where as always the reception team were wonderfully helpful and cheerful! I’m certain that the nurse who saw me, at a moments notice, interrupted her well earned lunch break and how kind it was of her to do that for me! This medical practice has always been outstanding in every way, we are lucky to have you! Thank you!!
Visited December 2023
Brackley Medical Centre has not yet replied.
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Review titled What a great experience!
Rated 5 stars out of 5
by Wendy Rogers - Posted on 21 December 2023
I visited the medical center today and what a great experience. Every time I call I manage to speak to a human within 1-2 minutes. My first appointment was today and was spot on time. Greeted by a cheerful lady on reception and seen by a lovely nurse - thank you. So glad I moved from Banbury Cross!
Visited December 2023
Brackley Medical Centre has not yet replied.
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Review titled great practice
Rated 5 stars out of 5
by Anonymous - Posted on 30 December 2023
nhs has broken but we`re so lucky to have bmc Walk in clinic is an excellent service Receptionists are 5* and always manage a smile Well Done
Visited December 2023
Brackley Medical Centre has not yet replied.
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Review titled Amazing all round!
Rated 5 stars out of 5
by Annabel - Posted on 17 November 2023
The reception staff, admin team, nurses and GP's are all amazing. They continue to provide a great service under a growing patient database, along with the stresses and strains of every day life. They are understanding, professional, dedicated and hardworking. I have spent lots of time there lately and I feel welcome and looked after. Nothing is too much trouble. I feel blessed to have such a wonderful team on my doorstep. Biggest thanks to everyone.
Visited November 2023
Brackley Medical Centre has not yet replied.
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Review titled Exceptional care and understanding
Rated 5 stars out of 5
by Anonymous - Posted on 23 November 2023
Urgent care team were incredibly compassionate and understanding of my daughters mental health needs. We were able to wait in the car and they took the time to really listen.
Visited November 2023
Brackley Medical Centre has not yet replied.