Brampton Health Centre
5 Brampton Road, Kingsbury, London, Greater London, NW9 9BYContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great practice and staff
Rated 5 stars out of 5
by Anonymous - Posted on 29 October 2024
Amazing staff, level of care is unmatched and dedication to patient satisfaction. The doctors, clinicians and receptionists are always very helpful. I have had multiple experiences, such as injections, face to face appointments and I always leave very happy with the service. My last appointment was regarding my health and I felt very taken care of and listened to.
Visited October 2024
Review titled Brampton Health Centre
Replied on 29 October 2024
Thank you for taking the time to post your kind words. We always endeavor to provide high-quality care to all our patients. Your words go a long way with our staff. Thank you
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Review titled Great receptionist
Rated 5 stars out of 5
by Kundanbala - Posted on 24 September 2024
I had a very friendly staff ionela she really is so helpful and calm she assisted my mum as she was in so much pain and immediately got the doctor to see her I highly recommend this practice. Dr was so thorough with my mum he checked everything I really appreciate all that you have done. Thank you so much
Visited September 2024
Review titled Brampton Health Centre
Replied on 25 September 2024
Thank you for your kind comments and for taking the time to post your feedback. All staff appreciate your kind words. Staff always try their best to provide a quality service to our patients
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Review titled Helpful staff
Rated 5 stars out of 5
by Laura - Posted on 26 September 2024
I am quite ill so I call reception a lot. They know me by now. They are helpful, even guide me on the phone with E consult. Especially the tall red haired receptionist is so patient. She also helps my dad who doesn't speak English much. She will translate for him to help him get an appointment. Very good doctors. My family values Dr H a lot.
Visited September 2024
Review titled Brampton Health Centre
Replied on 27 September 2024
Thank you for your kind review, and thanks for taking the time to post your review. The staff highly appreciates it.
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Review titled Good service
Rated 5 stars out of 5
by Teodora - Posted on 23 August 2024
I recently had an call from the practice Brampton Health Centres With Reception/Admin staff and was incredibly grateful for the kindness and empathy shown by her .It was clear from the beginning that she genuinely cared about each patient and taking the time to listen me and offer me reassurance. Her approach today to help me with my son referral made a huge difference and ensuring that all the paperwork was in order . Thank you and honesty hope you continue in what you are doing with same professionalism and care for the patients .
Visited August 2024
Review titled Brampton Health Centre
Replied on 28 August 2024
Thank you for the time to post your review, we appreciate your kind words and endeavour to provide quality services to our patient population.
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Review titled Wonderful Practice & Staff
Rated 5 stars out of 5
by Justin Joseph - Posted on 26 June 2024
The staff at Brampton are the friendliest and most accommodating you can find anywhere. I had an appointment on 18th June to see the practice nurse so my wound can be inspected. Arrived few minutes before my appointment time and was seen by the most accommodating and informative nurse, who appeared quite knowledgeable about my condition. Following the wound inspection and replacement of plaster to protect wound, I was immediately given a follow up appointment for the following week, which I attended and, though I was seen 20 minutes later than my appointment time, which was understandable as a new born was being seen just before me, my time with the most friendly and accommodating nurse was very short, as my wound had achieved the progress the nurse hoped and expected. I was very satisfied with the outcome.
Visited June 2024
Review titled Brampton Health Centre
Replied on 09 July 2024
Thank you for taking the time to post these kind words. We are always determined to provide high-quality and friendly service to our patients. Thanks again for your kind words.
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Review titled Great nurse
Rated 5 stars out of 5
by Damini Patel - Posted on 21 June 2024
Came for blood test and the nurse was very polite and spent time talking she took the blood so politely that it did not hurt at all. Explained that the result will be in within a week and if they don’t call me then there is nothing wrong
Visited June 2024
Review titled Brampton Health Centre
Replied on 24 June 2024
Thank you for your kind words about our nurse. We enjoy providing quality, friendly and polite service.
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Review titled A marked improvement!
Rated 5 stars out of 5
by Mrs Wright - Posted on 08 December 2023
I started at Brampton Health Centre in the 90’s with a great original team and an exceptional GP. I’m still here and In the past few months there has been a major improvement in the quality of service, from the front desk to the Doctor’s themselves reminding me of why I chose this practice in the first place. I’ve received excellent service from the reception staff. Doctor’s recently have been so helpful and attentive, attempting to drill down into the root causes of issues. In short, they have been brilliant! I know there are a lot of strains on the healthcare system currently so I know we just have to give them a chance. I would definitely recommend this practice now. Thank you guys for being there for people when they are not feeling well!
Visited December 2023
Review titled Brampton Health Centre
Replied on 24 June 2024
Thank you for taking the time to post your comments, it is very encouraging to all staff to read your comments and we strive to provide a good quality service to all of our patients.
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Review titled Comprehensive Staffing
Rated 5 stars out of 5
by Paul Bryant - Posted on 27 September 2023
The fact that there are extensive professionals to cover many medical needs is a big plus. Also, the reception staff are very friendly, patient and helpful, as are the office staff upstairs.
Visited September 2023
Review titled Brampton Health Centre
Replied on 28 September 2023
Thanks for your kind comments, this is very helpful and supportive to our staff. it makes us more determined to continue improving the services that we provide to our patients, thank you.
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Review titled Extremely professional and courteous team
Rated 5 stars out of 5
by Anonymous - Posted on 08 August 2023
The team in the reception, nurses & pharmacists is extremely professional, helpful and courteous. They all make you feel comfortable and listened to, and they provide very useful and relevant information and advice
Visited August 2023
Review titled Brampton Health Centre
Replied on 18 August 2023
Thank you for taking the time to post your kind comments. All staff appreciate these detailed and encouraging words, and we always work so hard to provide a quality service to our patients. Thank you
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Review titled Lovely Practice
Rated 5 stars out of 5
by Display - Posted on 24 July 2023
I always receive a warm and friendly response each time I am either or the phone or in the surgery.
Visited July 2023
Review titled Brampton Health Centre
Replied on 01 August 2023
Thank you for taking the time to post your feedback , your comments were received well within the team and made us more determined to continue supporting and providing high quality service to our patients.