Brampton Health Centre
5 Brampton Road, Kingsbury, London, Greater London, NW9 9BYContact details and opening times
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about Brampton Health Centre.
Reviews
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Review titled A marked improvement!
Rated 5 stars out of 5
by Mrs Wright - Posted on 08 December 2023
I started at Brampton Health Centre in the 90’s with a great original team and an exceptional GP. I’m still here and In the past few months there has been a major improvement in the quality of service, from the front desk to the Doctor’s themselves reminding me of why I chose this practice in the first place. I’ve received excellent service from the reception staff. Doctor’s recently have been so helpful and attentive, attempting to drill down into the root causes of issues. In short, they have been brilliant! I know there are a lot of strains on the healthcare system currently so I know we just have to give them a chance. I would definitely recommend this practice now. Thank you guys for being there for people when they are not feeling well!
Visited December 2023
Review titled Brampton Health Centre
Replied on 24 June 2024
Thank you for taking the time to post your comments, it is very encouraging to all staff to read your comments and we strive to provide a good quality service to all of our patients.
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Review titled Comprehensive Staffing
Rated 5 stars out of 5
by Paul Bryant - Posted on 27 September 2023
The fact that there are extensive professionals to cover many medical needs is a big plus. Also, the reception staff are very friendly, patient and helpful, as are the office staff upstairs.
Visited September 2023
Review titled Brampton Health Centre
Replied on 28 September 2023
Thanks for your kind comments, this is very helpful and supportive to our staff. it makes us more determined to continue improving the services that we provide to our patients, thank you.
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Review titled Extremely professional and courteous team
Rated 5 stars out of 5
by Anonymous - Posted on 08 August 2023
The team in the reception, nurses & pharmacists is extremely professional, helpful and courteous. They all make you feel comfortable and listened to, and they provide very useful and relevant information and advice
Visited August 2023
Review titled Brampton Health Centre
Replied on 18 August 2023
Thank you for taking the time to post your kind comments. All staff appreciate these detailed and encouraging words, and we always work so hard to provide a quality service to our patients. Thank you
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Review titled Worst practice
Rated 1 star out of 5
by Anonymous - Posted on 07 January 2025
For a long time I have not been able to see a doctor or even talk to him on the phone, only the nurse and the pharmacist. Also, appointments are very difficult We call & wait for a long time then they said fully booked!! I don’t believe who the lucky ones could get appointment !
Visited August 2023
Review titled Brampton Health Centre
Replied on 07 January 2025
Thank you for posting your comments, and we try our best to deliver high-quality service to our patient population. Please note that you have various means of making contact with the surgery and booking appointments including phone calls, submitting an e-consultation, or booking online where possible. Also, we have a triage system dealing with patients' queries (clinical or Admin), thus freeing up Doctors' time to make sure Doctors see patients who most need to be seen by a Doctor on any given day based on their medical condition. Furthermore, we have created and added videos on our website in different languages to explain the above process, and we hope you follow that route to avoid further disappointment in the future.
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Review titled Lovely Practice
Rated 5 stars out of 5
by Display - Posted on 24 July 2023
I always receive a warm and friendly response each time I am either or the phone or in the surgery.
Visited July 2023
Review titled Brampton Health Centre
Replied on 01 August 2023
Thank you for taking the time to post your feedback , your comments were received well within the team and made us more determined to continue supporting and providing high quality service to our patients.
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Review titled Great Practice
Rated 5 stars out of 5
by Armine Abnoosian - Posted on 08 June 2023
Thank you so very much for all the care that you have given me over the last 2 and a half years. I really appreciate it.
Visited June 2023
Review titled Brampton Health Centre
Replied on 12 June 2023
Thank you for taking the time to post your response and the staff appreciate your feedback, this is very helpful.
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Review titled Really good experience
Rated 5 stars out of 5
by Ashok Shah - Posted on 11 May 2023
Today went to the surgery for my vaccinations, the nurse was very thorough in explaining what was required. Overall very good experience. .
Visited May 2023
Review titled Brampton Health Centre
Replied on 16 May 2023
Thank you for your kind comments , and our staff highly appreciate that. We aim to provide a high quality service and patient care.
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Review titled Good experience
Rated 5 stars out of 5
by Jay - Posted on 12 May 2023
Got an appointment for my jab quickly, got seen on time at the surgery, nurse was good and provided great information.
Visited May 2023
Review titled Brampton Health Centre
Replied on 16 May 2023
Your comments is highly appreciated by all staff including our nurse and we thank you for taking the time to post your comments.
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Review titled Excellent service provided by the surgery
Rated 5 stars out of 5
by Ashmita Shah - Posted on 12 May 2023
I visited the surgery on 11 May to have my holiday vaccinations. The service provided by the surgery was excellent. The nurse explained thoroughly what was needed for my travel. Overall I find everyone at the surgery are very helpful and I am able to get appointments fairly quickly.
Visited May 2023
Review titled Brampton Health Centre
Replied on 16 May 2023
Thank you for your comments and we appreciate that you have taken the time to post your comments. Staff have been trained to provide the best service and to be as helpful as they can towards our patients.
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Review titled GP Surgery willing to listen
Rated 4 stars out of 5
by Nilufar Alam - Posted on 05 May 2023
I have recently joined this surgery and happy to have done this. Received attention from the clinical staff and they have listened to my medical issues and taken the necessary steps about this. All the members of the reception staffs are also friendly and have welcoming attitudes. I have read some negative comments, but like to mention that to receive respect and attention is not one-sided but must be reciprocal. As a patient we should show due respect to everyone and should remember that all the members of the reception staff works under pressure and we can't demand various services instantly
Visited April 2023
Review titled Brampton Health Centre
Replied on 16 May 2023
Thank you for taking the time to post your kind comments, this means a lot to the staff. They take a high pride and interest in providing high standard of service and a quality of patient's care to all our patients population. Also, certainly your comments goes a long way to keep staff courage , patience and devotion to serving the public with a smile and confidence.