Brooklands Health Centre
Unit 3, Brooklands Health Centre, Countess Way, Brooklands, Milton Keynes, MK10 7HNContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled No problems for me
Rated 4 stars out of 5
by Anonymous - Posted on 07 March 2023
I have never had any issues with the surgery or pharmacy, they have always provided me with a professional & efficient service.
Visited March 2023
Brooklands Health Centre has not yet replied.
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Review titled Nightmare
Rated 1 star out of 5
by Anonymous - Posted on 18 March 2023
This is the worst GP. Staff are very rude and not helpful. It is impossible to get an appointment either through phone or online even after trying one week every day. They asked me for payment for a referral letter for my disabled son which is free as a NHS service. In the end the other NHS service provider managed to get the letter for free by contacting them directly and apparently they did this to other people so it is one of the worst known GP by other NHS service providers. I am wondering why are doing same thing again and putting pressure on parents so they can get money from disabled and sick people which are free through other GPs. very Bad Management?
Visited March 2023
Brooklands Health Centre has not yet replied.
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Review titled Very good health care.
Rated 5 stars out of 5
by Anonymous - Posted on 27 March 2023
This review relates to a routine health check-up call. The pharmacist who I spoke with was very comprehensive, considerate, and fully understood my needs as an individual. I had ample time to discuss my needs and ask any questions. They also sent some helpful links and updated my medical info. to make sure that I'm getting the right care. Very pleased with this.
Visited March 2023
Brooklands Health Centre has not yet replied.
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Review titled Very Proactive and thorough
Rated 5 stars out of 5
by Anonymous - Posted on 27 December 2022
After almost 10 years of a condition being overlooked by other surgeries, Brooklands recognised it as abnormal and I have received lots of advice, adjustment of medication, and and thorough follow ups. Thank you for making me aware of CKD do that I can start to help myself.
Visited December 2022
Brooklands Health Centre has not yet replied.
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Review titled Professional
Rated 5 stars out of 5
by Caroline - Posted on 23 February 2023
Grateful to the staff at Brooklands for seeing something wrong with my bloods and giving me a diagnosis that was overlooked by a previous surgery. Great care and medical service.
Visited December 2022
Brooklands Health Centre has not yet replied.
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Review titled Not happy with practice but pharmacists good
Rated 2 stars out of 5
by Anonymous - Posted on 15 December 2022
I have a serious issue with this practice but I have had two medication reviews and the pharmacists have been helpful both times. Today’s pharmacist was willing to listen and work together to make sure I had the right dosage of a medication, gave me some autonomy to increase the dose and booked in a further review.
Visited December 2022
Brooklands Health Centre has not yet replied.
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Review titled Brilliant pharmacist
Rated 5 stars out of 5
by Anonymous - Posted on 08 December 2022
I had a detailed telephone consultation with the pharmacist that was significantly more thorough than I expected. It took about 20 minutes and covered all areas of my medical care. I most most impressed with professional friendliness and care taken
Visited December 2022
Brooklands Health Centre has not yet replied.
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Review titled First class caring practice
Rated 5 stars out of 5
by Anonymous - Posted on 30 December 2022
My appointment with a nurse was prompt, friendly, informative and efficient. I have found doctors and reception staff are equally so, all working together as a team for the benefit of patients. This amazingly good level of provision is maintained 12 hours a day for every day of the year. I am very grateful.
Visited December 2022
Brooklands Health Centre has not yet replied.
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Review titled Today's visit to the practice nurse
Rated 3 stars out of 5
by Gill Waterhouse - Posted on 30 November 2022
I was due to see a practice nurse for an ECG today. This nurse is one of the loveliest, empathatic people with whom I have had the pleasure of seeing at this practice. She immediately apologised (even though it was not her personal fault) that the ECG macine was out of order. When taking my BP I could tell that she was doing her best to help me realx, and she was willing to sit through and hear out my concerns over the antihypertensive medication that I was recently prescribed. Without compromising the time she had allocated to see me, she enquired in a friendly way about personal issues, and was willing to chat in a way that made me feel she was very caring and professional. I had been a bit nervous about the appointment, but she was an utter delight and agreed to ask one of the doctors to get back in touch with me to arrange a new EGC and discuss my medication and possible referral for a cardiovascular appointment and 24 hr monitoring from the hospital.
Visited November 2022
Brooklands Health Centre has not yet replied.
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Review titled Challenged practice
Rated 3 stars out of 5
by Anonymous - Posted on 25 November 2022
It is hard to get a general appointment to see a doctor. However for specific issues that have a referral or abnormal results, they do get you an appointment. Reception staff can be hit or Miss. You will get one that is lovely and helpful on one call or you can get one that makes you feel like it is an inconvenience calling the surgery because you need an appointment. I have had to go private a few times and then has the private specialist send a letter recommending treatment and then suddenly the airbus’s calling you to book your appointment. I also understand staffing challenges in the NHS so it’s a catch 22
Visited November 2022
Brooklands Health Centre has not yet replied.