Brunswick Park Medical Practice
Brunswick Park Road, New Southgate, London, Greater London, N11 1EYContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Lovely nurse
Rated 5 stars out of 5
by Anonymous - Posted on 18 December 2024
Went in for a blood test and the nurse could not have been more caring and kind. She remembered from our previous encounter three years ago that I really struggle with blood tests and get extremely teary and worked up and knew exactly how to get me through it. Just a lovely human being.
Visited December 2024
Brunswick Park Medical Practice has not yet replied.
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Review titled Excellent service
Rated 5 stars out of 5
by Alex Cheung - Posted on 23 October 2024
I’ve been with this general practice for a few years now and I’ve always been looked after very Well. Recently, I’ve been having a few problems with my health and I have been taking care of my designated Doctor and she is extremely caring and genuinely cares about her patients. She’s looked after me with follow-up calls and regularly checks on my well-being. I’m Very thankful to have found her and this practice and I hope others will join and enjoy the Services and professionalism. The receptionists are quite helpful too. There are parking facilities at the back which is rare and very convenient. Wait times are not too bad compared with other places but the only thing is the telephone lines are very busy and limited but I guess that’s the same with all other places. But overall my experience with them has been very positive and very helpful.
Visited October 2024
Review titled Brunswick Park Medical Practice
Replied on 03 December 2024
Dear Alex Cheung, Thank you for taking the time to comment on your experience over the years and more recently. We are glad we have been looking after you very well over the years. Thank you for your feedback about the extremely caring doctor you have been seeing recently and also the helpful receptionists you have encountered. Our telephone lines are very very busy (up to 6k calls per month), despite all best efforts to have more staff answering the phones and to signpost to other services like online access. However, we have now activated the 'call back' service - which keeps your position in the queue and calls your phone back when you reach the top of the queue, so saves patients from waiting for their call to be answered. We are glad for the feedback so we can strive to continue to improve our services. Thank you again for taking the time to comment. Kind regards Brunswick park medical practice
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Review titled Above and beyond
Rated 5 stars out of 5
by Anonymous - Posted on 23 October 2024
I would like to share my recent experience with a fantastic GP at Brunswick Park. After attending the surgery several times recently due to my health and trying various treatments. I was not very optimistic that my situation would be resolved. But on my third visit I was very hopeful. That is due to a very knowledgeable, thorough and sympathetic person who has really understood my situation and has put me on a path to recovery. Thank you Dr Singh.
Visited October 2024
Review titled Brunswick Park Medical Practice
Replied on 03 December 2024
Dear Patient, Thank you for taking the time to comment on your recent experience and we are so glad you found Dr Singh knowledgeable, thorough and sympathetic. We hope your path to recovery continues and hope we are able to continue to meet your needs as required. Feedback like this is so encouraging and your comments have been passed on. Kind regards Brunswick park medical practice
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Review titled Really helpful receptionist
Rated 5 stars out of 5
by Irene Constanti - Posted on 19 September 2024
Spoke to a very helpful polite receptionist this morning regarding my mum’s flu jab. She was very informative and answered my query, took time to help me. Thank you.
Visited September 2024
Review titled Brunswick Park Medical Practice
Replied on 03 December 2024
Dear Irene Constanti, Thank you for taking the time to post a review about your experience. We pride ourselves on building a helpful and knowledgeable team. We are so glad you found our receptionist helpful, polite and that the time was taken to help you and answer your query. Kind regards Brunswick park medical practice
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Review titled Professional and lovely
Rated 5 stars out of 5
by Angela - Posted on 12 September 2024
My recent consultation with a lovely physiotherapist was really pleasant and helpful.She paid attention and made my appointment very easy.
Visited September 2024
Review titled Brunswick Park Medical Practice
Replied on 03 December 2024
Dear Angela, Thank you for taking the time to leave this review. We are glad to be part of a great wider network of practices called a primary care network (PCN) and through them we have access to a whole range of clinicians including direct access physiotherapy. We are pleased you found your recent consultation pleasant and helpful and will make sure we feed this back to the PCN team. Kind regards Brunswick park medical practice
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Review titled Lovely service
Rated 5 stars out of 5
by Anonymous - Posted on 13 August 2024
Today was another example of the practice’s high standards. A kind member of the reception team very patiently went through my medication query with me with great understanding. The team as a whole provide great service and though no place is ever entirely perfect, this is the closest I have ever come across. Kind team and knowledgable drs who aim to work with the public for the best possible healthcare, efficiently. Many thanks!
Visited August 2024
Review titled Brunswick Park Medical Practice
Replied on 03 December 2024
Dear Patient, We are so encouraged by your comments, thank you for taking the time to write this review. You found our reception team member patient and understanding. You have found that the team as a whole have provided you with a great service. We do not always get it right but thank you so much for noticing our kind and knowledgeable doctors. We do indeed aim to work with our patients to deliver the best possible care. Please keep the feedback coming as we always want to continue to improve. Kind regards Brunswick park medical practice
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Review titled Happy with the service
Rated 4 stars out of 5
by Anonymous - Posted on 15 August 2024
I have been a patient for years. Lots has changed but I alway feel supported and the staff, doctors and nurses are super helpful. I have had a cough for over 8 weeks now and the doctors are supporting me to get the investigation that I need done.
Visited August 2024
Review titled Brunswick Park Medical Practice
Replied on 03 December 2024
Dear Patient, Thank you for taking the time to write this review. Yes, so much has changed over the years and we always try to innovate and respond better to our patient's needs. We are so glad that you feel supported and that you find us super helpful as we continue investigating your symptoms. Thank you again for your feedback Kind regards Brunswick park medical practice
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Review titled Impeccable service
Rated 5 stars out of 5
by Ashraf Choudhury - Posted on 19 August 2024
Called the surgery explaining a health issue about my wife. They realised I was very concerned and in a calming manner asked me about the symptoms. As I explained they realised there wasn't anything which needed us to report to A&E but the issue needed to be diagnosed rather quickly. They offered an appointment for the same afternoon. This positive experience has sincerely brought back our confidence on the NHS being a world-class service provider! Well done Brunswick Park Surgery
Visited August 2024
Review titled Brunswick Park Medical Practice
Replied on 03 December 2024
Dear Ashraf Choudhury, Thank you for taking the time to leave this review and apologies for the delay in responding. You have described our service as impeccable and this has been so encouraging to the team. We are so glad you found us responsive to your concerns and that you were seen appropriately and promptly. We will always aim to meet clinical need at the right time with the right clinician. Feedback like this encourages the team to do even better so we are grateful to you for taking the time to write this about your experience. Kind regards Brunswick park medical practice
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Review titled Excellent doctor
Rated 5 stars out of 5
by Anthea Morton - Posted on 30 August 2024
He listened carefully, explained everything clearly, was polite and friendly. I mentioned in passing needing a new prescription for a different condition and he processed it for me. It's the first time in a long time that a consultation didn't feel rushed.
Visited August 2024
Review titled Brunswick Park Medical Practice
Replied on 03 December 2024
Dear Anthea Morton, Thank you for taking the time to leave this review and apologies for the delay in responding. We are so glad you found our doctor a careful listener who explained everything to you clearly and did not make you feel rushed. Feedback like this encourages the team to do even better so we are grateful to you for taking the time to write this about your experience with our excellent doctor. Kind regards Brunswick park medical practice
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Review titled Good service
Rated 5 stars out of 5
by Dawn - Posted on 18 July 2024
The Dr i saw, a young female Dr, was extremely helpful, listened to my problem and gave good advice with no pressure to hurry up the consultation. Excellent Dr, excellent surgery.
Visited July 2024
Review titled Brunswick Park Medical Practice
Replied on 03 December 2024
Dear Dawn, Thank you for your review and apologies for the delay in this response. We have a great team that we are very proud of. Our doctors are dedicated and caring. Thank you for this feedback about your experience with a helpful and excellent doctor. We aim for excellence in all we do so thank you for noticing this and taking the time to tell us. Kind regards Brunswick park medical practice