Brunswick Park Medical Practice
Brunswick Park Road, New Southgate, London, Greater London, N11 1EYContact details and opening times
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about Brunswick Park Medical Practice.
Reviews
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Review titled Very good practice
Rated 5 stars out of 5
by Rajesh Panchal - Posted on 08 July 2024
A big thank you today for the receptionist at Brunswick medical centre very helpful and very understanding thank you very much.
Visited July 2024
Review titled Brunswick Park Medical Practice
Replied on 03 December 2024
Dear Rajesh, Thank you for your review and comments and apologies for the delay in this response. We are very proud of our helpful team and we are so pleased your found the receptionist you talked to helpful and understanding. We always aim to deliver the very best standards and feedback like this encourages us to do even better. Kind regards Brunswick park medical practice
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Review titled Great staff
Rated 5 stars out of 5
by Maggie - Posted on 11 July 2024
Whenever I call all the staff are so helpful and polite Receptionist this morning was brilliant, extremely helpful and positive
Visited July 2024
Review titled Brunswick Park Medical Practice
Replied on 03 December 2024
Dear Maggie, Thank you for your review and comments and apologies for the delay in this response. We are very proud of our helpful, caring and hardworking team and thank you for letting us know that whenever you call, you find the staff so helpful and polite. We always aim to deliver the very best standards and feedback like this encourages us to do even better. Thank you again for taking the time to comment and leave a review. We will all endeavour to keep being brilliant, extremely helpful and positive with each patient encounter. Kind regards Brunswick park medical practice
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Review titled Staff member that was helpful and very understanding
Rated 5 stars out of 5
by Michelle - Posted on 17 June 2024
I called for a same day appointment and was told the doctor would call me by 2 I hadn’t received a call so I phoned the surgery and spoke to a receptionist who was super helpful she spoke to the doctor relayed my symptoms and was very polite and understanding. The lovely doctor then called and reassured me. Great service
Visited June 2024
Review titled Brunswick Park Medical Practice
Replied on 03 December 2024
Dear Michelle, Thank you for your feedback and comments and apologies for the delay in responding. Thank you for following up when you had not heard by the time you were told and we are glad that you found the receptionist polite, helpful and understanding and that the doctor was lovely and reassuring. We aim to provide a great service and value all feedback so we can continue to learn and improve. Thank you again Kind regards Brunswick park medical practice
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Review titled Helpful
Rated 5 stars out of 5
by Lorraine Gerber - Posted on 05 June 2024
Was following up a prescription from Barnet Hospital and the receptionist was very helpful -called me back when located the letter
Visited June 2024
Review titled Brunswick Park Medical Practice
Replied on 03 December 2024
Dear Lorraine Gerber Thank you for your review and apologies for the delay in responding. Thank you for stating your received a helpful service from our receptionist who followed your query up with a call bac. Our aim is to be helpful always and feedback like this is so encouraging for the staff. Thank you again Kind regards Brunswick park medical practice
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Review titled Great member of staff
Rated 4 stars out of 5
by Elizabeth Soyer - Posted on 05 June 2024
Today I was helped by a member of staff with an issue. She was extremely professional and polite throughout the call and she solved my problem for me.
Visited June 2024
Review titled Brunswick Park Medical Practice
Replied on 03 December 2024
Dear Elizabeth Soyer Thank you for your review and comments and apologies for the delay in this response. We are very proud of our helpful, caring and hardworking team and thank you for letting us know that you found one of our staff extremely professional and polite and that your problem was solved. We always aim to deliver the very best standards and feedback like this encourages us to do even better. Thank you again for taking the time to comment and leave a review Kind regards Brunswick park medical practice
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Review titled Great Practice
Rated 5 stars out of 5
by Hakan - Posted on 14 June 2024
They are so kind and friendly. My registration was very quick, just same day. They are amazingly helpful and taking care of my situation. Also They are the best with all kind of Communication. Great Practice..!! Thank you, Thank you…!!!
Visited June 2024
Review titled Brunswick Park Medical Practice
Replied on 03 December 2024
Dear Hakan, Thank you for your comment. We have recently made changes to our registration process - making it fully digital. We are so glad you found the process quick and that we were helpful and good with communication. This is always our aim and feedback like this is so encouraging to the team. Thank you Kind regards Brunswick park medical practice
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Review titled Quick and efficient service
Rated 5 stars out of 5
by Anonymous - Posted on 05 June 2024
I spoke to the receptionist over the phone and she was very helpful. I required my vaccination history and a blood test form. My request was dealt with promptly, without any issues.
Visited June 2024
Review titled Brunswick Park Medical Practice
Replied on 03 December 2024
Dear Patient Thank you for your review and apologies for the delay in responding. Thank you for commenting on our quick and efficient service and for stating our recpetionist was very helpful and dealt with your request promptly. This is always our aim and feedback like this is so encouraging for the staff. Thank you again Kind regards Brunswick park medical practice
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Review titled Fantastic practice
Rated 5 stars out of 5
by Emily Warner - Posted on 14 May 2024
Our visit to the GP was fantastic. We were seen on time, and our needs were met. We were made to feel welcome and the GP solved our problem
Visited May 2024
Review titled Brunswick Park Medical Practice
Replied on 03 December 2024
Dear Emily Warner, Apologies for the delay in responding to your review. Thank you for your comments. It means a lot to the team to know that their daily hard work is seen and appreciated. Kind regards Brunswick park medical practice
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Review titled Great practice
Rated 5 stars out of 5
by Maggie Woodrow - Posted on 20 May 2024
Phoned surgery this morning and was very pleased to get a prompt appointment, which is usually the case at this practice.
Visited May 2024
Review titled Brunswick Park Medical Practice
Replied on 03 December 2024
Dear Maggie Woodrow, Apologies for the delay in responding to this review. Thank you for your comments. We offer appointments via econsult and via telephone so we are very glad to have been able to meet your requirements when you called. We do our best to offer care with the right clinician at the right time, so thank you for mentioning that a prompt appointment is your usual experience with us. Please keep providing feedback so we can continue to improve on the services we offer our patients. Kind regards Brunswick park medical practice
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Review titled Wonderful experience
Rated 5 stars out of 5
by Vicky Small - Posted on 05 June 2024
Having completed an e-consult form on behalf of my son he was offered an appointment the next morning. The appointment was on time and the GP was very thorough and reassuring in their approach. We were given time to discuss and resolve his health concerns. I couldn't have asked for a better service. Thank you.
Visited May 2024
Review titled Brunswick Park Medical Practice
Replied on 03 December 2024
Dear Vicky Small, Apologies for the delay in responding to this review. Thank you for your comments. We are glad you found the econsult system effective and useful in addressing your concerns with your son. Please keep providing feedback so we can improve on the services we offer our patients. Kind regards Brunswick park medical practice