Buckden Surgery
The Surgery, Mayfield, Buckden, St. Neots, Cambridgeshire, PE19 5SZContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great Experience
Rated 5 stars out of 5
by Anonymous - Posted on 07 January 2025
I reported an issue on line at lunchtime and received a call within a couple of hours inviting me to see a doctor at 1610. In my view the doctor was exceptionally well prepared and very thorough in discussing and helping me understand my symptoms. They were also very reassuring and clearly took and interest in me as an individual. As result, I left much less concerned and with a follow up appointment tomorrow for further tests. I don't think I could have asked for much better. Great service.
Visited January 2025
Buckden Surgery has not yet replied.
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Review titled Really helpful and knowledgeable
Rated 5 stars out of 5
by Anonymous - Posted on 06 December 2024
Sent me immediately to A&E. Explained everything to me. I feel that the new triage system is working really well, although I couldn't see to fill in the form but the receptionist was extremely helpful and did this for me. Thank you
Visited December 2024
Review titled Buckden Surgery
Replied on 09 December 2024
Thank you for leaving Buckden and Little Paxton Surgeries this great feedback. I am pleased to read that we were able to help and that you felt that a good service was received, especially with our online triage system. I hope that you are feeling better. Many thanks, Lauren Farmer - Quality Manager.
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Review titled Great Practice
Rated 5 stars out of 5
by Janet Edwards - Posted on 14 December 2024
I was given a very quick appointment for a blood test. Staff were friendly and caring. They were skilled in their various roles.
Visited December 2024
Review titled Buckden Surgery
Replied on 16 December 2024
Hello Janet, thank you so much for your positive review. I will take pleasure in forwarding this to our practice staff. Thank you again and Merry Christmas! Lauren Farmer - Quality Manager
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Review titled Great response to my requests
Rated 5 stars out of 5
by Michael Conway - Posted on 20 November 2024
I have always seen the same lady in the Diabetes Clinic she is patient and understanding to my need’s. Going forward with my care I feel confident that she will carry on showing care and understanding.
Visited November 2024
Review titled Buckden Surgery
Replied on 25 November 2024
Thank you for leaving this review for our lovely Practice Nurse, Vicky. I will ensure that she receives this feedback. With many thanks, Lauren Farmer - Quality Manager.
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Review titled All staff are top rate
Rated 5 stars out of 5
by Susan Bickley - Posted on 03 December 2024
My husband and I had our annual review. As always, the doctor had acquainted himself with our previous review and addressed all issues with skill,understanding and sensitivity He made a referral to a specialist immediately, after having given us all the information and other options. All staff are so friendly and professional. Thank you for your continued are
Visited November 2024
Review titled Buckden Surgery
Replied on 09 December 2024
Hello Susan, thank you so much for reviewing our practice and providing positive praise for our service and staff members, this is very kind. I am pleased to read that you had a good experience. Wishing you and your husband a Merry Christmas! Lauren Farmer - Quality Manager.
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Review titled Mental health
Rated 5 stars out of 5
by Lauren - Posted on 09 October 2024
Dr fang is amazing he has helped me for the last few moments, he has listened to me and he made me feel at ease and genuinely wanted to help me
Visited October 2024
Review titled Buckden Surgery
Replied on 10 October 2024
Hello Lauren, Brian will be so pleased that he was able to help you; we think he is a great GP too! Thank you for taking the time to write this. I will make sure he receives this feedback. Many thanks, Lauren Farmer - Quality Manager
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Review titled Advanced nurse practitioner
Rated 4 stars out of 5
by Teresa - Posted on 11 November 2024
Thank you … thorough, kind and professional- picked up on symptoms that others had not- which meant I had an appropriate referral-
Visited October 2024
Review titled Buckden Surgery
Replied on 12 November 2024
Thank you Teresa! I will ensure our ANP - Erin is provided with this lovely feedback. It is much appreciated. I do hope you are feeling better. Take care of yourself, Lauren Farmer - Quality Manager.
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Review titled Great Service
Rated 5 stars out of 5
by Anonymous - Posted on 23 October 2024
The Practise Nurse dealing with menopause and periods issues is so helpful and takes so much care and consideration when dealing with both me and my daughter. The practice is also fantastic at getting patients seen whether that’s face to face or on the phone there is very little waiting time! Thank you to all that work there!
Visited September 2024
Review titled Buckden Surgery
Replied on 24 October 2024
Thank you for this positive review about our service. We agree that we have a fantastic nursing team who we truly value! I will make sure the team receive this feedback. I am glad you feel well looked after by us. It makes all the hard work worthwhile when we make a difference. Take care! Lauren - Quality Manager.
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Review titled Great doctor
Rated 5 stars out of 5
by Shannen - Posted on 26 September 2024
I had an appointment with the Advanced Nurse Practitioner today and she was absolutely brilliant. She is very kind and helped to put my mind at ease whilst explaining everything she was doing. Would deffo recommend her, thank you Erin.
Visited September 2024
Review titled Buckden Surgery
Replied on 26 September 2024
Thank you for this lovely Review Shannen. We will pass along your comments to Erin, I know she will be pleased to receive this great feedback! Take care of yourself, Lauren Farmer (Quality Manager)
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Review titled Fantastic help
Rated 4 stars out of 5
by Anonymous - Posted on 07 August 2024
I cannot express how much the surgery has helped me with my success in giving up smoking. I know there is aling way to go but i could not of done it with your help and guidance. Very supportive. Thankyou.
Visited July 2024
Review titled Buckden Surgery
Replied on 08 August 2024
Dear Patient, Thank you for providing us with this feedback. We are pleased to hear that our service has been able to help you. We will pass this along to our nursing team who administer this support. With thanks, Lauren Farmer - Quality Manager