Buckden Surgery
The Surgery, Mayfield, Buckden, St. Neots, Cambridgeshire, PE19 5SZContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Excellent treatment
Rated 5 stars out of 5
by Jill Tipping - Posted on 07 February 2025
Had a serious injury to my foot and one male nurse saw me twice a week for 8 weeks to dress it. He is always cheerful and attentive. His attention to detail is first class. He always goes above and beyond in my opinion.
Visited November 2024
Review titled Buckden Surgery
Replied on 10 February 2025
Hello Mrs Tipping. What a fantastic review for our nursing staff, thank you for taking the time to do this. I believe that you were treated by David, so i will make sure to pass on your kind words to him and i know he will be pleased that he was able to help. I hope your foot is on the mend! Kind Regards, Lauren Farmer - Quality Manager
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Review titled All staff are top rate
Rated 5 stars out of 5
by Susan Bickley - Posted on 03 December 2024
My husband and I had our annual review. As always, the doctor had acquainted himself with our previous review and addressed all issues with skill,understanding and sensitivity He made a referral to a specialist immediately, after having given us all the information and other options. All staff are so friendly and professional. Thank you for your continued are
Visited November 2024
Review titled Buckden Surgery
Replied on 09 December 2024
Hello Susan, thank you so much for reviewing our practice and providing positive praise for our service and staff members, this is very kind. I am pleased to read that you had a good experience. Wishing you and your husband a Merry Christmas! Lauren Farmer - Quality Manager.
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Review titled Mental health
Rated 5 stars out of 5
by Lauren - Posted on 09 October 2024
Dr fang is amazing he has helped me for the last few moments, he has listened to me and he made me feel at ease and genuinely wanted to help me
Visited October 2024
Review titled Buckden Surgery
Replied on 10 October 2024
Hello Lauren, Brian will be so pleased that he was able to help you; we think he is a great GP too! Thank you for taking the time to write this. I will make sure he receives this feedback. Many thanks, Lauren Farmer - Quality Manager
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Review titled Advanced nurse practitioner
Rated 4 stars out of 5
by Teresa - Posted on 11 November 2024
Thank you … thorough, kind and professional- picked up on symptoms that others had not- which meant I had an appropriate referral-
Visited October 2024
Review titled Buckden Surgery
Replied on 12 November 2024
Thank you Teresa! I will ensure our ANP - Erin is provided with this lovely feedback. It is much appreciated. I do hope you are feeling better. Take care of yourself, Lauren Farmer - Quality Manager.
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Review titled Great Service
Rated 5 stars out of 5
by Anonymous - Posted on 23 October 2024
The Practise Nurse dealing with menopause and periods issues is so helpful and takes so much care and consideration when dealing with both me and my daughter. The practice is also fantastic at getting patients seen whether that’s face to face or on the phone there is very little waiting time! Thank you to all that work there!
Visited September 2024
Review titled Buckden Surgery
Replied on 24 October 2024
Thank you for this positive review about our service. We agree that we have a fantastic nursing team who we truly value! I will make sure the team receive this feedback. I am glad you feel well looked after by us. It makes all the hard work worthwhile when we make a difference. Take care! Lauren - Quality Manager.
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Review titled Great doctor
Rated 5 stars out of 5
by Shannen - Posted on 26 September 2024
I had an appointment with the Advanced Nurse Practitioner today and she was absolutely brilliant. She is very kind and helped to put my mind at ease whilst explaining everything she was doing. Would deffo recommend her, thank you Erin.
Visited September 2024
Review titled Buckden Surgery
Replied on 26 September 2024
Thank you for this lovely Review Shannen. We will pass along your comments to Erin, I know she will be pleased to receive this great feedback! Take care of yourself, Lauren Farmer (Quality Manager)
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Review titled Fantastic help
Rated 4 stars out of 5
by Anonymous - Posted on 07 August 2024
I cannot express how much the surgery has helped me with my success in giving up smoking. I know there is aling way to go but i could not of done it with your help and guidance. Very supportive. Thankyou.
Visited July 2024
Review titled Buckden Surgery
Replied on 08 August 2024
Dear Patient, Thank you for providing us with this feedback. We are pleased to hear that our service has been able to help you. We will pass this along to our nursing team who administer this support. With thanks, Lauren Farmer - Quality Manager
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Review titled Efficient Service
Rated 5 stars out of 5
by Karen kingsbury - Posted on 23 July 2024
Recently had abnormal chest xray. GP rang me next day to explain plan. Saw me prior to a holiday abroad to put my mind at rest. Texted me within the hour following repeat xray to reassure me that it was now a normal xray. She even messaged that she hoped I had a wonderful holiday. I was very impressed and reassured that she remembered me as an individual and not just a case to get sorted. I hope I get to see her again if I have need to visit a GP
Visited July 2024
Review titled Buckden Surgery
Replied on 30 July 2024
Dear Karen, thank you for leaving this this review. We are pleased that our GP was able to help and reassure you. I will share this feedback at our next doctors team meeting. Many thanks, Lauren Farmer - Quality Manager
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Review titled Really lovely practise
Rated 5 stars out of 5
by Ron and Louise Coggle - Posted on 13 June 2024
I have recently joined the practise and when I attended my first appointment the senior nurse was extremely helpful, efficient and very friendly.
Visited June 2024
Review titled Buckden Surgery
Replied on 17 June 2024
We are so pleased to hear that you had a positive experience since joining our practice. Thank you for taking the time to write this review, it's much appreciated.
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Review titled Efficient practice
Rated 5 stars out of 5
by Peter Clarke - Posted on 25 April 2024
This surgery has two locations and both are efficient, effective and friendly. There are so many horror stories about doctors surgeries. I e mailed this morning my concerns and ten minutes later was called and an appointment made for this afternoon. I arrived on time and was seen at the appointed time. Very pleasant staff and a doctor who took her time to get to a positive way forward. Bloods booked. Local chemists sent prescription and follow up appointment agreed. Excellent
Visited April 2024
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