Buckland Medical Practice
Buckland Avenue, Dover, Kent, CT16 2NPContact details and opening times
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about Buckland Medical Practice.
Reviews
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Review titled Informative
Rated 5 stars out of 5
by Mrs Debra K Reardon - Posted on 18 July 2024
I was greeted by staff who were friendly and polite. Everything was explained to me and all questions answered fully.
Visited July 2024
Review titled Buckland Medical Practice
Replied on 18 July 2024
Dear Mrs Reardon Thank you for taking the time to post your comments. We are happy that you are pleased with the Service provided and will pass your comments back to the team. Kind Regards Buckland Medical Practice
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Review titled Great Practice
Rated 5 stars out of 5
by Tracey Holmes - Posted on 24 July 2024
I had an appointment for a blood test and general check up. The nurse was lovely, it is tricky to to get my blood out but she persevered with a good result! Everything about the appointment was explained thoroughly and she answered my quetions. The appointment was on time and I didn't feel rushed. It was a good experience from a very friendly, professional practice.
Visited July 2024
Review titled Buckland Medical Practice
Replied on 24 July 2024
Dear Mrs Holmes Thank you for taking the time to post this review and for your feedback. We are pleased that your appointment went well and you were pleased with the Service provided from the Practice. We will pass this back to our Team Kind Regards Buckland Medical Practice
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Review titled Great practice
Rated 5 stars out of 5
by Jackie Appleton - Posted on 17 June 2024
Both the receptionist and the nurse were charming, friendly and professional. The nurse explained everything to me and put me at ease. The practice was clean and bright
Visited June 2024
Review titled Buckland Medical Practice
Replied on 18 June 2024
Dear Ms Appleton Thank you for taking the time for this feedback - We are very pleased that you were happy with the Service and Surgery environment for this visit - We will be sure to pass these comments back to the Team Kind regards Buckland Medical Practice
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Review titled Great experience
Rated 4 stars out of 5
by Anonymous - Posted on 19 June 2024
The nurse conducting my nhs review was kind considerate helpful friendly and a breath of fresh air answered all my questions gave advice and nothing was too much trouble.
Visited June 2024
Review titled Buckland Medical Practice
Replied on 24 June 2024
Dear Patient Thank you for this feedback - We are pleased that you were happy with this service - We will pass your comments back to the Team Many thanks Buckland Medical Centre
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Review titled Very friendly, polite and helpful
Rated 5 stars out of 5
by Sundeep - Posted on 13 June 2024
Nurse was very polite and gave information what I needed. Made sure I was ok when she took my blood for test. I do recommend.
Visited June 2024
Review titled Buckland Medical Practice
Replied on 13 June 2024
Dear Patient thank you for taking the time to post this review - we are pleased that you were happy with your appointment and the care received and will pass this on to the Healthcare Assistant Kind regards Buckland Medical practice
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Review titled Flawed access hit and miss! Some great stuff
Rated 2 stars out of 5
by Del - Posted on 13 June 2024
Today I had a blood test 13/6/24, By a lovely lady (fp). As blood tests go it was great my nurse she was caring, listened, and also checked my ears as I'd mentioned a problem I felt cared for and not rushed.
Visited June 2024
Review titled Buckland Medical Practice
Replied on 14 June 2024
Dear patient Thank you for taking the time to post this feedback - we really appreciate the comments and will pass this on to the Health Care assistant - so pleased that you are happy with the care received Kind Regards Buckland Medical Practice
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Review titled phone call with Receptionist
Rated 5 stars out of 5
by Anonymous - Posted on 26 June 2024
Received a text to call regarding blood test results the receptionist was clear, concise, patient, helpful, informative and left me to continue my day feeling reassured and calm 🤩
Visited June 2024
Review titled Buckland Medical Practice
Replied on 26 June 2024
Dear Patient Thank you for this feedback - please be assured we will feed this back to the Team and are very pleased that you are happy with the Service provided Kind Regards Buckland Medical Practice
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Review titled Appointment with Nurse
Rated 5 stars out of 5
by Anonymous - Posted on 24 June 2024
Very professional, helpful and lovely member of team who was a very good listener and provided extremely helpful suggestions and solutions. I left feeling calm and reassured.
Visited June 2024
Review titled Buckland Medical Practice
Replied on 26 June 2024
Dear Patient Thank you for taking the time to leave this feedback - We will inform the Nursing Team of your experience and are glad you were happy with the Service Kind Regards Buckland Medical Practice
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Review titled Great Nurse
Rated 4 stars out of 5
by Anonymous - Posted on 06 June 2024
Nurse was extremely professional, and welcoming. Explained everything fully, and told me when my results would be back.
Visited June 2024
Review titled Buckland Medical Practice
Replied on 11 June 2024
Dear Patient thank you for taking the time to post these comments we are happy that you were pleased with the Nurse and the care given - we will pass this on the the team Kind regards Buckland Medical Practice
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Review titled Polite Doctor
Rated 5 stars out of 5
by Ian - Posted on 13 June 2024
The doctor was very polite and helpful when explaining about the results of my tests. I am happy with how it went and the doctor's recommendation.
Visited June 2024
Review titled Buckland Medical Practice
Replied on 14 June 2024
Dear Patient Thank you for this feedback and for your time in posting your comments - please be assured this will be fed back to the Team - We are pleased you are happy with the service received Many thanks Buckland Medical Practice