Buckland Medical Practice
Buckland Avenue, Dover, Kent, CT16 2NPContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Completed e consultation and seen with 1 hour
Rated 5 stars out of 5
by Lorraine Jenner - Posted on 15 November 2023
I dont know why people complain. Seen within 1 hour of completion of e consult. Dr requested a ultrasound which was done in 2 days
Visited November 2023
Review titled Buckland Medical Practice
Replied on 11 January 2024
Thank you for posting these comments - We are delighted that you were pleased with the care you received on this occasion and your comments have been passed to those involved Regards Buckland Medical Practice
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Review titled Amazing Practice
Rated 5 stars out of 5
by Anonymous - Posted on 12 November 2023
I’m a full time carer for my father (91). He has repeated UTI’s ,within 2 hours from first call to surgery Dr prescribed Anti Biotics for my father . Because of the prompt treatment given, we have very likely avoided a stay in hospital. I feel as a carer that it’s incredible and completely necessary to have a good relationship with the practice as part of my fathers care team. I can’t praise the whole team at Peter Street enough.
Visited November 2023
Review titled Buckland Medical Practice
Replied on 11 January 2024
Thank you for taking the time to post these comments - we are delighted that you were pleased with the Care your father received on this occasion, and your comments have been passed to the Team involved Regards Buckland Medical Practice
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Review titled good service and friendly
Rated 5 stars out of 5
by Anonymous - Posted on 10 October 2023
my wife and I both went for our blood tests and were greeted by a friendly receptionist and seen on time by the nurse - happy with our dealings with this practice
Visited October 2023
Review titled Buckland Medical Practice
Replied on 11 January 2024
Thank you for taking the time to provide this feedback to the Surgery . We are delighted that you were happy with the Service and comments have been fed back to those involved
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Review titled very nice GP
Rated 5 stars out of 5
by Anonymous - Posted on 10 October 2023
I had a phone call from a lovely |doctor who explained in detail my blood test results - I wasn't hurried and made to feel I was listened to - very nice Dr and efficient service Thank you !
Visited October 2023
Review titled Buckland Medical Practice
Replied on 11 January 2024
Thank you very much for the time spent to post comments - We are delighted that you were pleased with the Service you received on this occasion and your comments have been passed on to all involved Regards Buckland Medical Practice
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Review titled Temporary Patient
Rated 5 stars out of 5
by G F - Posted on 22 September 2023
Im a uni student in southampton, and had come home for the summer- however being so far away from southampton, i cannot get access to my own GP most of the time. Now thats a story for another day, but I am so thankful for Peter Street surgery under the Buckland umbrella of GP practices. In early September 2023, i noticed that my period had been rather… lengthy. My mother and I managed to get myself registered as a temporary patient on a Thursday midday, as we rushed to prepare as we had a holiday abroad planned the next week Tuesday! Now I usually have a regular cycle, 5 days etc etc. However this cycle was lasting over a week, at the time i made an E-consult, it had lasted around 10 days. I put in my e consult at around 0810 in the morning on Friday (the day after I was registered), and spoke to a Dr; we agreed to just keep an eye on things over the weekend as I didn’t want to take medication that may not be necessary, and in the future I may need further examination if my next cycle was as lengthy; understandable! Now, the weekend had been and gone, and i was still on my cycle, approaching almost 2 weeks bleeding. I decided to put in another econsult, as I wanted to see if i could take some medication to stop the bleeding and allow me to enjoy my holiday (that we would be leaving for the next day…). That same Monday, at midday i was phoned by a different Dr; we agreed that the cycle was abnormal and what the best course of action was. I was prescribed txa, which was sent to a pharmacy of my choice near where i was staying for the summer. I was able to pick up the medication on the same day and start taking it. The bleeding stopped about 3 days after i had started the treatment and I was able to enjoy the majority of my vacation abroad! tldr; This has probably been the best medical care i have received from a GP practice. They have been quick, understanding, they take the time to discuss options with you and they listen to concerns. Thank you Peter Street Surgery :) *The only downside to this practice is the attitude from the receptionists, however it seems to be the case with every GP practice these days, so please dont let them discourage you from this practice!!
Visited September 2023
Review titled Buckland Medical Practice
Replied on 11 January 2024
Thanks so much for taking the time to post your feedback - we are happy to know we have provided the care you needed . Your comments have been passed on to those involved
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Review titled Great surgery
Rated 5 stars out of 5
by Anonymous - Posted on 25 October 2023
We were moved from our previous surgery after moving out of their ‘catchment’ area. We moved to this surgery and couldn’t be more pleased. The help has been there whenever myself and my family have needed it. I dreaded moving surgeries, however, it was the best thing that could’ve happened! After waiting for many years for help for my child, we finally got the help after contacting the doctor at our current surgery. It felt like no one cared or would listen before. Thank you to all the staff
Visited May 2023
Review titled Buckland Medical Practice
Replied on 11 January 2024
Thank you very much for taking the time to post your comments. We are delighted that you were pleased with the care you received and your comments have been passed onto those involved.