Calverley Surgery
Calverley Medical Centre, 43 Upper Carr Lane, Calverley, Leeds, West Yorkshire, LS28 5PLContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Excellent practice
Rated 5 stars out of 5
by Anonymous - Posted on 14 March 2023
Very professional, kind and caring. Gave me lots of reassurances and explained everything in simple but precise language.
Visited March 2023
Review titled Calverley Surgery
Replied on 15 March 2023
We appreciate feedback and look to continuously improve our service to our patients to aim for excellence.
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 27 March 2023
Made to feel welcome by all members of staff which put me at ease! Thank you. I felt comfortable that I was being given the best care.
Visited March 2023
Review titled Calverley Surgery
Replied on 29 March 2023
We appreciate feedback and look to continuously improve our service to our patients to aim for excellence.
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Review titled Great staff
Rated 5 stars out of 5
by Julia Park - Posted on 17 March 2023
I urgently needed help and the member of staff, unfortunately i didnt get her name, went above and beyond to help me out. Thank you very much.
Visited March 2023
Review titled Calverley Surgery
Replied on 21 March 2023
We appreciate feedback and look to continuously improve our service to our patients to aim for excellence.
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Review titled Friendly and helpful staff
Rated 5 stars out of 5
by Sarah Holland - Posted on 16 March 2023
Great doctor, I felt heard, which was good as I was very apprehensive about going to the surgury. I thought I would be dismissed, this wasn't my experience. The nurses today where great, calming, caring and considerate.
Visited March 2023
Review titled Calverley Surgery
Replied on 17 March 2023
We appreciate feedback and look to continuously improve our service to our patients to aim for excellence.
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Review titled Great practice
Rated 5 stars out of 5
by Andrea Policarpo - Posted on 17 March 2023
Good service and extremely professionals I have a lot of respect and gratitude to all the staff that works on my GP in Farsley . thank you
Visited March 2023
Review titled Calverley Surgery
Replied on 21 March 2023
We appreciate feedback and look to continuously improve our service to our patients to aim for excellence.
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Review titled Good practice
Rated 4 stars out of 5
by Janet jackson - Posted on 10 March 2023
Receptionist dealt quickly with my request good communication, additional enquiry also dealt with efficiently. Thankyou.
Visited March 2023
Review titled Calverley Surgery
Replied on 15 March 2023
We appreciate feedback and look to continuously improve our service to our patients to aim for excellence.
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Review titled Nurse appointment- very happy
Rated 4 stars out of 5
by Anonymous - Posted on 31 March 2023
Saw nurse for an HRT review. She was super-helpful and very friendly and reassuring. Made referrals to other services where appropriate. Thank you!
Visited March 2023
Review titled Calverley Surgery
Replied on 11 April 2023
We appreciate feedback and look to continuously improve our service to our patients to aim for excellence.
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Review titled So helpful
Rated 5 stars out of 5
by Lucy Feeley - Posted on 10 March 2023
Cannot fault this practice! Nothing is ever too much hard work or difficult to help you with. Everyone is so polite and just generally so helpful. Thank you!
Visited March 2023
Review titled Calverley Surgery
Replied on 15 March 2023
We appreciate feedback and look to continuously improve our service to our patients to aim for excellence.
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Review titled How do I get an appointment to see my doctor?
Rated 2 stars out of 5
by Anonymous - Posted on 27 February 2023
I'm unsure of how I can get an appointment to see my doctor these days. I am told to ring up on the day I want an appointment at 8 or 12.30 but when I ring at this time I can't get through as the line is engaged. If I ring after these times, no appointments are available. If I ask for an appointment at a later date these are also booked up . I walked into the doctors today to try and book an appointment because I thought this would help but I was told they were full for the next two weeks, I asked for an appointment after the two weeks and they said they could not book one. I've been feeling unwell now for over three weeks and am hoping to feel better soon with no medical support but that isn't happening yet and I am concerned about my health, I explained this to the receptionist and they told me to go to a walk in centre or the hospital. I can't see the point of having a local doctor if this is the case. I would like advice as to if I am approaching the process of trying to get an appointment with my doctor incorrectly?
Visited February 2023
Review titled Calverley Surgery
Replied on 28 February 2023
We appreciate feedback and look to continuously improve our service to our patients to aim for excellence. We have strived to run a safe service for the last 2 years and are always looking to amend our systems to improve patient care. We have been and will continue to communicate changes to our services via our practice website www.westleedsfamilypractice.co.uk, text messaging and posters. If you have not done so already, I would encourage you to register for our online services where you can book appointments online. Alternatively, you can download the NHS App and you can register for one or both services via our practice website. This should help with access to appointments at our peak times. Thank you once again for your feedback.
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Review titled Excellent
Rated 5 stars out of 5
by Anonymous - Posted on 08 February 2023
Lovely welcoming staff. Practice nurse was very reassuring. She answered all questions and gave all information required. Thanks
Visited February 2023
Review titled Calverley Surgery
Replied on 08 February 2023
We appreciate feedback and look to continuously improve our service to our patients to aim for excellence.