Calverley Surgery
Calverley Medical Centre, 43 Upper Carr Lane, Calverley, Leeds, West Yorkshire, LS28 5PLContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Terrible appointment booking system
Rated 1 star out of 5
by Anonymous - Posted on 02 March 2023
The fact you still have to ring up at 8am to get an appointment is ridiculous. Most GP services now use the NHS app to book appointments online but west leeds family practice seems to be stuck in the dark ages as no appointments are ever shown as available on the app. This is wasting everyone's time including reception staff and its making it immensely difficult for patients who are in need to get the medical help they require.
Visited February 2023
Review titled Calverley Surgery
Replied on 09 March 2023
As a Practice we strive to provide quality clinical care to all our patients. Thank you for bringing your concerns to our attention. Through patient feedback, we can continue to re-evaluate and reflect. We will review our online appointments which are available to patients with a view to increasing the amounts that are bookable via NHS App and Online Services. The Patient Participation Group (PPG) works with patients and staff of West Leeds Family Practice to ensure that the practice delivers the best care for everyone registered. We can’t do that without hearing from the patients. If you would like to share your experiences, are interested in joining the PPG as a member or want to find out more about future opportunities to have your say about how our practice delivers primary care services by joining our mailing list, please drop us an email on WestLeedsFamily.PPG@outlook.com You can unsubscribe at any time.
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Review titled Good assistance with meds
Rated 4 stars out of 5
by Anonymous - Posted on 01 March 2023
Repeat prescription for medications sorted out very efficiently after getting mixed up when I was hospitalised
Visited February 2023
Review titled Calverley Surgery
Replied on 02 March 2023
We appreciate feedback and look to continuously improve our service to our patients to aim for excellence.
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Review titled Friendly and efficient
Rated 5 stars out of 5
by Hannah - Posted on 22 February 2023
In the past few weeks I have needed to arrange appointments for myself and my child. On all occasions I have been able to get through quickly on the phone and have seen a clinician on the same day. Reception staff are always friendly and helpful and my experiences with a GP, ANP and practice nurse have all been really thorough, friendly and efficient. Thank you for everything that you are doing it’s really appreciated.
Visited February 2023
Review titled Calverley Surgery
Replied on 24 February 2023
We appreciate feedback and look to continuously improve our service to our patients to aim for excellence.
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Review titled Good support
Rated 5 stars out of 5
by Anonymous - Posted on 22 February 2023
I was dealt with in a friendly, reassuring manner which made me feel at ease to discuss matters, even if they felt trivial.
Visited February 2023
Review titled Calverley Surgery
Replied on 22 February 2023
We appreciate feedback and look to continuously improve our service to our patients to aim for excellence.
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Review titled Lovely practice
Rated 5 stars out of 5
by Mrs L Parker - Posted on 06 February 2023
The Nurse made me feel at ease she was lovely Especially when I was feeling really down she helped me out with my problems.
Visited January 2023
Review titled Calverley Surgery
Replied on 07 February 2023
We appreciate feedback and look to continuously improve our service to our patients to aim for excellence.
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Review titled Prompt appointment , kept informed
Rated 4 stars out of 5
by Ananda Dixon - Posted on 06 January 2023
Receptionist informed me that the nurse I was supposed to see had rung in sick but she promptly rang another nurse to fit me in and I was seen on time, thank you
Visited January 2023
Review titled Calverley Surgery
Replied on 09 January 2023
We appreciate feedback and look to continuously improve our service to our patients to aim for excellence.
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Review titled Great service
Rated 5 stars out of 5
by Anonymous - Posted on 12 January 2023
Drs, nurses and receptionists are friendly understanding and thorough. I was listened to and got the treatment I needed
Visited January 2023
Review titled Calverley Surgery
Replied on 12 January 2023
We appreciate feedback and look to continuously improve our service to our patients to aim for excellence.
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Review titled Huge thanks
Rated 5 stars out of 5
by Anonymous - Posted on 05 January 2023
I turned up to my appointment at the wrong surgery. It was my fault but they managed to fit me in for my bloods taking. Thanks so much!
Visited January 2023
Review titled Calverley Surgery
Replied on 06 January 2023
We appreciate feedback and look to continuously improve our service to our patients to aim for excellence.
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Review titled Efficient and empathetic service
Rated 5 stars out of 5
by Anonymous - Posted on 02 December 2022
Attend for a vaccination for Shingles yesterday Seen within 3 minutes of arrival The procedure was explained fully and possible side effects were discussed The actual injection was painless. The health professional was professional throughout the procedure A very positive experience
Visited December 2022
Review titled Calverley Surgery
Replied on 05 December 2022
We appreciate feedback and look to continuously improve our service to our patients to aim for excellence.
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Review titled Excellent practice
Rated 5 stars out of 5
by Mrs Sarah J Goldie - Posted on 02 December 2022
Never had any problems with this practice and have always managed to get a timely appointment. The diabetic nurses and phlebotomists are lovely and very understanding
Visited December 2022
Review titled Calverley Surgery
Replied on 05 December 2022
We appreciate feedback and look to continuously improve our service to our patients to aim for excellence.