Carshalton Fields Surgery
11 Crichton Road, Carshalton, Surrey, SM5 3LSContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Overall great practice
Rated 4 stars out of 5
by Mitra - Posted on 11 July 2024
For most part they are really good. The GP I saw today face to face was brilliant. Her positive attitude was refreshing and uplifting. She took her time and listened. Didn't dismiss me or rush me. She really wanted to help. Pitty she is not permanent. The receptionist are also great.
Visited July 2024
Carshalton Fields Surgery has not yet replied.
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Review titled Great Practice
Rated 5 stars out of 5
by Anonymous - Posted on 05 July 2024
The young lady who's on thr front desk is all ways very helpful, her consistency to go over and beyond to help the patience is phenomenal. I hope she gets the recognition she deserves.
Visited July 2024
Carshalton Fields Surgery has not yet replied.
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Review titled Lovely people
Rated 5 stars out of 5
by Cheryl - Posted on 15 June 2024
Thankyou , to the plastic surgeon and his team of lovely nurses for excellent treatment and a very happy , interesting and positive experience . Lovely people 👍👌
Visited May 2024
Carshalton Fields Surgery has not yet replied.
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Review titled Supportive and understanding
Rated 5 stars out of 5
by Anonymous - Posted on 11 January 2024
Doctor took her time to listen and discuss my concerns as well as give me opportunity to ask questions. I felt heard, not rushed and was given good empathy.
Visited January 2024
Carshalton Fields Surgery has not yet replied.
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Review titled Poor patient care and attention
Rated 1 star out of 5
by Anonymous - Posted on 08 December 2023
I had an appointment at 2pm with the physician associate who prescribed me antibiotics for a chest infection and an inhaler/spacer to help with my shortness of breath, dizziness and wheeze. I was told my prescription needed to be signed off by the doctor and then would be sent to my nominated pharmacy to collect within a few hours. At 4pm I went to check and it hadn't yet reached the pharmacy. I called the GP surgery to check and was told it was still with the GP to sign off. I went back into the pharmacy at 5.45 and they still didn't have it. Another call to the GP, only to be told it was still on the desk and they were about to close for the day. So after being told I needed medication to help my breathing and chest, i did not receive it. Next day, I have called the surgery at 11.15 and it seems to be lost and unsigned. Almost 24 hours after seeing a physician, i do not have what I need to get better, and have been told, hopefully it will be sorted by 5pm tonight. I feel completely abandoned, ignored and as though patient care is an incredibly low priority at my surgery. I do not understand why sick patients are not seen by a GP anymore and how seeing a physician PA is anything but an inefficient waste of time when prescriptions cannot be signed off there and then. Instead they sit on the GP's desk and not with the patient. There is a distinct lack of communication too between patients/doctors and the pharmacy they sent requests too.
Visited December 2023
Carshalton Fields Surgery has not yet replied.
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Review titled Extremely caring practice
Rated 5 stars out of 5
by Miriam Eva Foad - Posted on 27 October 2023
I have always been treated kindly and with great professionalism. I have been with the practice for many years and the service always maintains good support and advice and prompt appointments.
Visited October 2023
Carshalton Fields Surgery has not yet replied.
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Review titled Telephone appointment
Rated 5 stars out of 5
by John de Freitas - Posted on 11 September 2023
I was a little sceptical when it was announced that telephone appointments were going to be used.I have had 4 fairly recently and it was the last one that convinced me that they indeed serve as a useful tool for the GP, and for me. They have all been within the given appointment time ,feel a lot more relaxed,and I don’t have to sit in a waiting room with others, so a win win situation,however it’s not the answer for every ailment and will never cover all appointment requests, it suits follow ups and lesser urgent symptoms.
Visited August 2023
Carshalton Fields Surgery has not yet replied.
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Review titled Quick and helpful response
Rated 5 stars out of 5
by Anonymous - Posted on 29 August 2023
I recently needed some urgent advice and medication. I was able to request this online and got a response over a bank holiday weekend. I was then phoned by the doctor who was able to prescribe what I needed there & then.
Visited August 2023
Carshalton Fields Surgery has not yet replied.
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Review titled Speedy face to face appointment
Rated 4 stars out of 5
by Anonymous - Posted on 12 August 2023
Phoned 111 on Sunday pm was advised I would receive a phone call from my GP on Monday. I did about 8.30am asking me to attend a face to face consultation at 11.00. I wS not expecting such prompt service. Excellent.
Visited August 2023
Carshalton Fields Surgery has not yet replied.
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Review titled Great practice and nice smile
Rated 5 stars out of 5
by Anonymous - Posted on 24 July 2023
Friendly, reassured me that my child will get better and nothing to worry about. She examined him well. Prescribed correct medication.
Visited July 2023
Carshalton Fields Surgery has not yet replied.