Cassidy Road Medical Centre
651A Fulham Road, Fulham, London, Greater London, SW6 5PXContact details and opening times
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about Cassidy Road Medical Centre.
Reviews
-
Review titled Wonderful doctor
Rated 4 stars out of 5
by Anonymous - Posted on 04 October 2022
I saw a black lady today from South Africa and she was the most lovely, most professional doctors experience iv had. Made me feel very comfortable, and informed me well of what would take place. will be requesting to have her as my main doctor for any appointments I attend.
Visited October 2022
Review titled Cassidy Road Medical Centre
Replied on 11 October 2022
Dear Patient, I would like to thank you for taking the time to review our services. Cassidy's team appreciates your comments and we are happy to get this feedback, we will always try our best to be consistence with our patient care and services. Thank you once again. Kind Regards, Sarina Gurung Assistant Practice Manager
-
Review titled Great GP practice
Rated 5 stars out of 5
by Anonymous - Posted on 11 October 2022
I’ve been a patient at this practice for two years and have always had positive experiences. The practice use the Dr Iq app to save ringing the practice and I’ve always received prompt replies from the surgery, either through the app or by phone. The reception staff are helpful and action things quickly. My most recent visit was for a cervical smear test this morning - the nurse was very friendly and made me feel comfortable.
Visited October 2022
Review titled Cassidy Road Medical Centre
Replied on 31 October 2022
Dear Patient, I would like to thank you for taking the time to review our services. Cassidy's team appreciates your comments and we are happy to get this feedback, it gives us the motivation to work harder and always try our best to be consistent with our patient care and services. Thank you once again. Kind Regards, Sarina Gurung Assistant Practice Manager
-
Review titled Disappointing
Rated 3 stars out of 5
by Gina Nicholson - Posted on 18 August 2022
This practice uses Dr-Iq as a way of reporting health issues rather than wait for the phone to be answered. Unfortunately the practice seems to be a bit offhand about following up such contacts. I reported a seriously concerning skin problem and the practice gave up replying after two missed phone calls. When I contacted them they said someone would ring me but so far - six days later - they haven't.
Visited August 2022
Review titled Cassidy Road Medical Centre
Replied on 24 August 2022
Hi Gina, I am sorry that you were unhappy with the service you received from Cassidy Medical Centre. We aim to always give our patients the best help and support we can, we have now implemented a new system over the past 6 months were we aim to respond to patient queries on the same day as much as possible . A member of the team will be in contact with you to resolve your issue, Thank you. Regards, Hamza D Administrator