Cator Medical Centre
Beckenham Beacon, 379 Croydon Road, Beckenham, Kent, BR3 3FDContact details and opening times
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about Cator Medical Centre.
Reviews
-
Review titled Clinical pharmacist
Rated 5 stars out of 5
by Anonymous - Posted on 13 November 2024
Great to have met in person having spoken on the phone a few times. Really feels like we’re working on my health as a team and that I’ll have great support along the way.
Visited November 2024
Review titled Cator Medical Centre
Replied on 03 December 2024
Dear Patient, thank you for taking the time to share your positive experience with us! We’re so pleased to hear that your face-to-face appointment made a difference for you. Your satisfaction is our top priority, and your review reaffirms the hard work we put in every day. We look forward to working on your healthcare needs with you; we're here to help you as best we can. Kind regards, Geoff Cook Patient Liaison Officer
-
Review titled Good practice
Rated 4 stars out of 5
by Anonymous - Posted on 20 November 2024
I had my hypertension appointment and it was great. He was very informative, and it was good to have more time to discuss my issues. He asked if there were any questions that I wanted to ask. I feel more confident in controlling my hypertension going forward.
Visited November 2024
Review titled Cator Medical Centre
Replied on 03 December 2024
Dear Patient, thank you for your kind review! We’re delighted to know that you liked the way your appointment was conducted and that you were able to discuss the matters that are important to you. Our clinical team works hard to ensure hypertension is managed well so it was pleasing to learn that it met your expectations, and it’s great to hear that we succeeded! Kind regards, Geoff Cook Patient Liaison Officer
-
Review titled Hypertension Review Appointment
Rated 4 stars out of 5
by June - Posted on 04 November 2024
I had the above appointment today and have to state what a pleasant appointment I found it to be very informative and felt less rushed I was even asked whether I had any questions about the treatment or medication. The Practitioner was very knowledgeable and professional. I had a really nice appointment today.
Visited November 2024
Review titled Cator Medical Centre
Replied on 03 December 2024
Dear June, Thank you for your wonderful 5-star review! We’re delighted to know that your appointment was to your liking and that you were able to ask questions about your treatment and medication. Our clinicians work really hard to ensure they meet our patients' expectations so it’s great to hear that we succeeded and you had a nice, pleasant appointment. Kind regards, Geoff Cook Patient Liaison Officer
-
Review titled Annual Review
Rated 5 stars out of 5
by Laurence Lee - Posted on 29 November 2024
I found it very helpful and pleasant she was very good at explaining things to me she was very welcoming and made me feel at ease she was very patient and gave me time to say what I wanted to say it was a good experience Kind Regards Laurence Lee
Visited November 2024
Review titled Cator Medical Centre
Replied on 03 December 2024
Dear Mr Lee, thank you for leaving us some feedback on your appointment. It is really good to know that everything went well and that you felt the clinician explained things clearly to you and that she made you feel at ease so that you could explain what you needed to. It is always nice to receive positive comments especially when we have been able to help a patient and that they have found it to be a good experience. Kind regards, Geoff Cook Patient Liaison Officer
-
Review titled Great pharmacist
Rated 5 stars out of 5
by Abdurahman elmi - Posted on 23 October 2024
I had my blood pressure review today with at cator medical practice in Beckenham beacon . The pharmacist explained everything with detail . He was very patient with me when I bombarded him with questions and answered them all.
Visited October 2024
Review titled Cator Medical Centre
Replied on 23 October 2024
Dear Abdurahman, Thank you for giving our Pharmacist such a wonderful compliment. We really appreciate your feedback and are grateful to you for sharing your experience with us. The Pharmacist you saw is thrilled to hear that he was able to help you with your questions and that you are pleased with the way he conducted your consultation. Kind regards, Geoff Cook, Patient Liaison Officer
-
Review titled Fantastic Doctor
Rated 5 stars out of 5
by Julie Reid - Posted on 18 October 2024
I’ve Been suffering extreme menopausal ho flushing for the past 15 years. It was every 10 minutes lasting just as long. Dripping on floors, wet clothes and bedding it was depressing. My doctor found me a remedy that works so well I hardly have flushes now. Im sooo grateful for this doctor. Thank you Cator your staff are exceptional.
Visited October 2024
Review titled Cator Medical Centre
Replied on 23 October 2024
Dear Julie, Thank you for leaving your 5-star review! We’re delighted to know that the doctor you saw was able to help you with such a long-standing condition and that you now have an effective remedy to help you manage it. Our team strives to help as many patients as possible and so it is great to read that we have contributed towards improving your health. Many thanks! Kind regards, Geoff Cook, Patient Liaison Officer
-
Review titled Blood Pressure Service
Rated 5 stars out of 5
by Jennifer Wellard - Posted on 01 November 2024
I have been experiencing problems with my blood pressure medication. Today I had a scheduled telephone call from a member of the blood pressure team. As ever the service was exemplary and I have tremendous confidence in them. Well done
Visited October 2024
Review titled Cator Medical Centre
Replied on 29 November 2024
Dear Mrs Wellard, thank you very much for your 5-star review! It's always good to receive positive feedback but even more special when a significant difference has been made in patient care. It is really great to know that you have confidence in our blood pressure service and that we were able to help you with your blood pressure medication. With kind regards, Geoff Cook (Patient Liaison Officer)
-
Review titled Really helpful and patient
Rated 5 stars out of 5
by Ruth - Posted on 29 October 2024
I had a telephone appraisal for my blood pressure hypertension clinic today and the clinician was very kind, helpful and patient. He explained everything very well and was very personable. He made the experience very clear and easy. Thank you!
Visited October 2024
Review titled Cator Medical Centre
Replied on 03 December 2024
Dear Ruth, thank you for letting us know about your blood pressure hypertension clinic appointment with our Clinical Pharmacist and for leaving your 5-star review! It's really good to know that everything went well and that your experience was clear and helpful. I have passed your comments onto the Clinical Pharmacist so that he is aware of them and he says, "Thank you very much. I was glad to be of assistance to you!". Kind regards, Geoff Cook (Patient Liaison Officer)
-
Review titled Excellent service
Rated 5 stars out of 5
by Jennifer Wellard - Posted on 26 September 2024
I attended yesterday and was seen in hypertension clinic. As usual I was very impressed with this clinician and yesterday he was accompanied by a pharmacy technician who was also excellent. I felt I had her full attention and she came up with some excellent ideas. Well done!
Visited September 2024
Review titled Cator Medical Centre
Replied on 14 October 2024
Dear Jennifer, that you very much for your 5-star feedback comments! We're really pleased that the clinicians you mention offered such an excellent service and that you were satisfied with the ideas that were suggested. Your comments have been passed on to both clinicians in question; they were delighted to read them! Thank you for taking the time to post your review, it really is encouraging and rewarding when patients are pleased with the help they receive from us. With thanks & kind regards, Geoff Cook Patient Liaison Officer
-
Review titled Great practice
Rated 5 stars out of 5
by Philip - Posted on 16 September 2024
He was very helpful doctor making sure everything was covered that needed to be going appointment sorted for me and made sure we understood everything before we left the doctor very good
Visited September 2024
Review titled Cator Medical Centre
Replied on 14 October 2024
Dear Philip, Thank you for giving us a 5-star review! It was great to read that the doctor you saw was helpful and that you were pleased with the help he gave you. Kind regards, Geoff Cook Patient Liaison Officer