Chapel Group Medical Centre
220 Liverpool Road, Irlam, Manchester, Lancashire, M44 6FEContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Excellent surgery
Rated 5 stars out of 5
by Andrew Gladwell - Posted on 19 November 2024
Treated on time very pleasant doctor answered all my questions and gave me a good solution , the people who work there are always pleasant and polite
Visited November 2024
Chapel Group Medical Centre has not yet replied.
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Review titled Well run
Rated 5 stars out of 5
by John Jones - Posted on 19 November 2024
Well organised and time keeping good politeness impressing staff very helpful the lady who took my blood and took my heart mrs snowley was great putting me at ease thanks
Visited November 2024
Chapel Group Medical Centre has not yet replied.
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Review titled Excellent Services
Rated 5 stars out of 5
by Anonymous - Posted on 05 November 2024
I was able to see the doctor on the same day I phoned thanks to the staff on reception ensuring it was dealt with as an emergency appointment. The doctor was extremely reassuring and able to provide fantastic support to me which I really appreciated.
Visited November 2024
Review titled Chapel Group Medical Centre
Replied on 08 November 2024
Dear Patient, Many thanks for taking the time to post this review about the practice and staff. It is great to receive such positive feedback and I will make sure this is shared with the team. Clare Richardson Practice Manager
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Review titled Clean and efficient practice
Rated 5 stars out of 5
by MARK Sutton - Posted on 09 November 2024
A good service with great people working there only issue was parking but not a big problem maybe walk next time and get my steps done
Visited November 2024
Review titled Chapel Group Medical Centre
Replied on 11 November 2024
Dear Mark, Many thanks for taking the time to post this review about the practice and staff. It is great to receive such positive feedback and I will make sure this is shared with the team. Clare Richardson Practice Manager
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Review titled Smooth and Efficient.
Rated 4 stars out of 5
by Anonymous - Posted on 05 November 2024
It did take 10 days waiting after booking my appointment, however I went with my issue on the dat. The practice was clean and tidy and the staff pleasant. I was dealt with respectfully and efficiently. My mind put ease I was finished promptly and left with a pleasant experience.
Visited November 2024
Review titled Chapel Group Medical Centre
Replied on 08 November 2024
Dear Patient, Many thanks for taking the time to post this review about the practice and staff. It is great to receive such positive feedback and I will make sure this is shared with the team. Clare Richardson Practice Manager
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Review titled Approachable
Rated 5 stars out of 5
by Anonymous - Posted on 07 November 2024
The doctor I saw gave me time to talk about the issue, he was extremely patient and understanding. He made me feel heard and I was really happy with the treatment offered. I really felt like he cared and wanted to help me.
Visited November 2024
Review titled Chapel Group Medical Centre
Replied on 08 November 2024
Dear Patient, Many thanks for taking the time to post this review about the one of the Doctors. It is great to hear that you had a positive experience whilst visiting the practice. I will make sure your review is shared with the GP team. Clare Richardson Practice Manager
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Review titled Caring and Efficient
Rated 5 stars out of 5
by Anonymous - Posted on 02 November 2024
I was seen on time and treated with great care and civility. The nurse who looked after me was knowledgeable and understanding, she took blood samples very efficiently with ease. This practice is on the ball and I feel safe in their hands.
Visited November 2024
Review titled Chapel Group Medical Centre
Replied on 08 November 2024
Dear Patient, Many thanks for taking the time to post this review about the practice and staff. It is great to receive such positive feedback and I will make sure this is shared with the team. Clare Richardson Practice Manager
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Review titled Great experience
Rated 5 stars out of 5
by Stephen Ryan - Posted on 14 November 2024
Onetime, great caring experience. Doctor had time to listen and clearly talked though options. Instantly issues persciption to collect immediately.
Visited November 2024
Chapel Group Medical Centre has not yet replied.
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Review titled Good follow up
Rated 5 stars out of 5
by Christine Kelsall - Posted on 12 November 2024
My GP is carrying out a number of tests to explore why I'm anaemic? She's been very thorough and has explained the process.
Visited November 2024
Chapel Group Medical Centre has not yet replied.
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Review titled Appointment times
Rated 3 stars out of 5
by Anonymous - Posted on 01 November 2024
I had an appointment at 5.45 I didn’t get seen till 6.27 there was only myself and two others in the waiting room. I was then told by the doctors they weren’t sure why I was there! I had to finish work early and then to be sat there for 45 minutes is unexpected. I have never had an issues with the doctors before and they have always been helpful but to be seen 45 minutes after my appointment and a lack of communication as to why I was there is frustrating. If I was to be 45 minutes late for my appointment I wouldn’t have got seen by a doctor so I don’t think it’s acceptable the other way round.
Visited November 2024
Review titled Chapel Group Medical Centre
Replied on 08 November 2024
Dear Patient, I am sorry to hear that you have a negative experience whilst dealing with the practice. It would be good to get some more information around this matter so that I can investigate this further. Please email me at clare.richardson@nhs.net. Kind regards Clare Richardson Practice Manager