Chapel Group Medical Centre
220 Liverpool Road, Irlam, Manchester, Lancashire, M44 6FEContact details and opening times
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about Chapel Group Medical Centre.
Reviews
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Review titled Always top quality.
Rated 5 stars out of 5
by James Buckley - Posted on 06 October 2024
I have been a patient at the Chapel Medical Centre for many years. I have always been very satisfied with the service they provide. The doctors, nurses and reception staff are always professional and the receptions in particular are very welcoming and understanding. A year or so ago I suffered a mental episode and had to phone the practice in a great deal of distress early in the morning. Despite this being their busiest time, the receptionist took the time to calm me down and get to understand my condition. She also made sure that other patient’s calls were satisfactorily dealt with. I was very thankful indeed for this, and it all but saved my life. Had a recent poor experience when they forgot to forward my repeat prescription to the pharmacist, but upon me querying it, they dealt with it very professionally and quickly. Can’t recommend them highly enough.
Visited October 2024
Review titled Chapel Group Medical Centre
Replied on 08 November 2024
Dear James, Many thanks for taking the time to post this review about the practice and staff. It is great to receive such positive feedback and I will make sure this is shared with the team. Clare Richardson Practice Manager
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Review titled Organised
Rated 5 stars out of 5
by Anonymous - Posted on 05 October 2024
I had both Covid and flu vaccines. System was well organised with efficient service. Was In and out very quickly.
Visited October 2024
Review titled Chapel Group Medical Centre
Replied on 08 November 2024
Dear Patient, Many thanks for taking the time to post this review about the practice and staff. It is great to receive such positive feedback and I will make sure this is shared with the team. Clare Richardson Practice Manager
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Review titled Efficient practice
Rated 5 stars out of 5
by Anonymous - Posted on 05 October 2024
Went for my flu and covid jabs and found it was run like a production line getting through a lot of people very quicklyand efficiently. I was back out within 5 minutes eventhough there were dozens of people having the jabs at the same time and only one nurse doing each of the different jabs
Visited October 2024
Review titled Chapel Group Medical Centre
Replied on 08 November 2024
Dear Patient, Many thanks for taking the time to post this review about the practice and staff. It is great to receive such positive feedback and I will make sure this is shared with the team. Clare Richardson Practice Manager
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Review titled Good Practice
Rated 4 stars out of 5
by Frank - Posted on 12 October 2024
Friendly Reception,I was in for a flu and COVID jab, my appointment was for 11.10am,I was seen at 11.17am not bad seeing it was full, friendly staff,one room for COVID another for flu,only one complaint Parking!.
Visited October 2024
Review titled Chapel Group Medical Centre
Replied on 08 November 2024
Dear Frank, Many thanks for taking the time to post this review about the practice and staff. It is great to receive such positive feedback and I will make sure this is shared with the team. Clare Richardson Practice Manager
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Review titled Excellent Practice
Rated 5 stars out of 5
by Anonymous - Posted on 25 October 2024
I have been with the practice for approximately 18 months and have been extremely pleased with the care I have experienced on all levels. During my short time with the practice I have had health check- ups and all my vaccinations with the professional and warm practice nurses. In addition a referral to a Physiotherapist who referred me for assessment and eventually a knee replacement which has helped me greatly My most recent contact was a GP appointment and once again I was met with patience, professionalism and onward referral and a small change with medication. Overall from the clerical staff to the medical staff all have been knowledgeable, professional and curteus.
Visited October 2024
Review titled Chapel Group Medical Centre
Replied on 08 November 2024
Dear Patient, Many thanks for taking the time to post this review about the practice and staff. It is great to receive such positive feedback and I will make sure this is shared with the team. Clare Richardson Practice Manager
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Review titled Great service
Rated 5 stars out of 5
by Dave - Posted on 24 October 2024
Received my covid and flu booster jabs - staff were friendly and welcoming. Very professional service.
Visited October 2024
Review titled Chapel Group Medical Centre
Replied on 08 November 2024
Dear Dave, Many thanks for taking the time to post this review about the practice and staff. It is great to receive such positive feedback and I will make sure this is shared with the team. Clare Richardson Practice Manager
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Review titled Doctor was amazing
Rated 4 stars out of 5
by Jayne hulme - Posted on 08 October 2024
The dr was so nice took feelings aboard never spoke down to me like a previous gp at the practice did with myself and husband
Visited October 2024
Review titled Chapel Group Medical Centre
Replied on 08 November 2024
Dear Jayne, Many thanks for taking the time to post this review about the one of the Doctors. It is great to hear that you had a positive experience whilst visiting the practice. I will make sure your review is shared with the GP team. Clare Richardson Practice Manager
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Review titled Good practice
Rated 5 stars out of 5
by Suzanne lambert - Posted on 24 October 2024
My experience with the doctor was really good, very helpful and I got all the answers & help I needed
Visited October 2024
Review titled Chapel Group Medical Centre
Replied on 08 November 2024
Dear Suzanne, Many thanks for taking the time to post this review about the one of the Doctors. It is great to hear that you had a positive experience whilst visiting the practice. I will make sure your review is shared with the GP team. Clare Richardson Practice Manager
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Review titled good practice
Rated 4 stars out of 5
by julie beresford - Posted on 04 October 2024
Overall a decent practice - a few issues last year booking appts whilst I was on term sick but last time I need an appt immediately I got to see a doctor within 30 minutes!
Visited October 2024
Review titled Chapel Group Medical Centre
Replied on 08 November 2024
Dear Julie, Many thanks for taking the time to post this review about the practice and staff. It is great to receive such positive feedback and I will make sure this is shared with the team. Clare Richardson Practice Manager
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Review titled Covid jab
Rated 4 stars out of 5
by Anonymous - Posted on 23 October 2024
The service (covid/flu jabs) was fast, efficient and on time and the staff were bright friendly and very helpful. Needless to say I was very happy with the service
Visited October 2024
Review titled Chapel Group Medical Centre
Replied on 08 November 2024
Dear Patient, Many thanks for taking the time to post this review about the practice and staff. It is great to receive such positive feedback and I will make sure this is shared with the team. Clare Richardson Practice Manager