Chapel Group Medical Centre
220 Liverpool Road, Irlam, Manchester, Lancashire, M44 6FEContact details and opening times
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about Chapel Group Medical Centre.
Reviews
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Review titled Happy with this
Rated 4 stars out of 5
by David McLachlan - Posted on 25 October 2024
I attended the practice yesterday and was given my flu vaccine and a COVID vaccine at the same time. Everything went well.
Visited October 2024
Review titled Chapel Group Medical Centre
Replied on 08 November 2024
Dear David, Many thanks for taking the time to post this review about the practice and staff. It is great to receive such positive feedback and I will make sure this is shared with the team. Clare Richardson Practice Manager
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Review titled Excellent service
Rated 5 stars out of 5
by Christian - Posted on 06 October 2024
Excellent service all round, booking easy and straightforward, was able to fit in the appointment to suit me and dealt with on the day quickly and efficiently
Visited October 2024
Review titled Chapel Group Medical Centre
Replied on 08 November 2024
Dear Christian, Many thanks for taking the time to post this review about the practice and staff. It is great to receive such positive feedback and I will make sure this is shared with the team. Clare Richardson Practice Manager
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Review titled Great practice
Rated 5 stars out of 5
by J Farrimond - Posted on 29 October 2024
I made an appointment online, a member of staff contacted me to rearrange it in my best interest. Also my problem was dealt with good advice given and further appointments to check my overall condition. Thank you to all staff
Visited October 2024
Review titled Chapel Group Medical Centre
Replied on 08 November 2024
Dear Patient, Many thanks for taking the time to post this review about the practice and staff. It is great to receive such positive feedback and I will make sure this is shared with the team. Clare Richardson Practice Manager
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Review titled Flu and Covid vaccination
Rated 5 stars out of 5
by Patricia francesca Dolan - Posted on 05 October 2024
The day of the vaccinations was extremely well organised. The system was straightforward, right from entering the surgery. All staff were excellent, efficient, polite, professional and courteous. Thank you to the staff. The only slight problem is communication via text messages from the surgery. One may say book your vaccination which I did online. But then you get several contradictory messages saying you have not booked, then others confirming and reminding you of your appt. I got several of these and speaking to others they have had the same experience. So this needs sorting.
Visited October 2024
Review titled Chapel Group Medical Centre
Replied on 08 November 2024
Dear Patricia, Many thanks for taking the time to post this review about the practice and staff. It is great to receive feedback and I will make sure this is shared with the team, especially the problems with the texting system. Clare Richardson Practice Manager
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Review titled Friendly and professional
Rated 5 stars out of 5
by Mary Tantrum - Posted on 05 October 2024
All the staff are friendly and professional, which instills confidence. I was treated with respect throughout my visit.
Visited October 2024
Review titled Chapel Group Medical Centre
Replied on 08 November 2024
Dear Mary, Many thanks for taking the time to post this review about the practice and staff. It is great to receive such positive feedback and I will make sure this is shared with the team. Clare Richardson Practice Manager
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Review titled Very good service
Rated 5 stars out of 5
by John Davies - Posted on 30 October 2024
On today’s visit to the Surgery I was very pleased with the service I received. I was given a very good examination by the Doctor.
Visited October 2024
Review titled Chapel Group Medical Centre
Replied on 08 November 2024
Dear John, Many thanks for taking the time to post this review about the one of the Doctors. It is great to hear that you had a positive experience whilst visiting the practice. I will make sure your review is shared with the GP team. Clare Richardson Practice Manager
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Review titled Excellent service
Rated 5 stars out of 5
by Anonymous - Posted on 24 October 2024
I went in for Covid and flu jabs today. Excellent service. Quick, efficient and friendly. Absolutely lovely nurses.
Visited October 2024
Review titled Chapel Group Medical Centre
Replied on 08 November 2024
Dear Patient, Many thanks for taking the time to post this review about the practice and staff. It is great to receive such positive feedback and I will make sure this is shared with the team. Clare Richardson Practice Manager
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Review titled Getting a prescription isn’t easy
Rated 3 stars out of 5
by David - Posted on 16 October 2024
It seems more that one visit is needed almost as if there is rationing. some conditions aren’t so serious to need prescribed drugs I suffer with low resistance to respiratory infections had a booster and was great for10 years. Bit now it’s pneumonia and bronchitis reflux that seems to accompany it. Summer I’m fine
Visited October 2024
Review titled Chapel Group Medical Centre
Replied on 08 November 2024
Dear David, I am sorry to hear that you have a negative experience whilst dealing with the practice. It would be good to get some more information around this matter so that I can investigate this further. Please email me at clare.richardson@nhs.net. Kind regards Clare Richardson Practice Manager
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Review titled Injections
Rated 4 stars out of 5
by Lynda - Posted on 05 October 2024
Very quick and prompt service for Covid and flu vaccines carried out one after the other at the same time
Visited October 2024
Review titled Chapel Group Medical Centre
Replied on 08 November 2024
Dear Lynda, Many thanks for taking the time to post this review about the practice and staff. It is great to receive such positive feedback and I will make sure this is shared with the team. Clare Richardson Practice Manager
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Review titled Always top quality.
Rated 5 stars out of 5
by James Buckley - Posted on 06 October 2024
I have been a patient at the Chapel Medical Centre for many years. I have always been very satisfied with the service they provide. The doctors, nurses and reception staff are always professional and the receptions in particular are very welcoming and understanding. A year or so ago I suffered a mental episode and had to phone the practice in a great deal of distress early in the morning. Despite this being their busiest time, the receptionist took the time to calm me down and get to understand my condition. She also made sure that other patient’s calls were satisfactorily dealt with. I was very thankful indeed for this, and it all but saved my life. Had a recent poor experience when they forgot to forward my repeat prescription to the pharmacist, but upon me querying it, they dealt with it very professionally and quickly. Can’t recommend them highly enough.
Visited October 2024
Review titled Chapel Group Medical Centre
Replied on 08 November 2024
Dear James, Many thanks for taking the time to post this review about the practice and staff. It is great to receive such positive feedback and I will make sure this is shared with the team. Clare Richardson Practice Manager