Charlton Medical Practice
Charlton Medical Centre, Lion Street, Oakengates, Telford, Shropshire, TF2 6AQContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Flu Vaccination
Rated 5 stars out of 5
by Meeto Klair - Posted on 07 October 2024
Excellent service and very friendly staff. No issues, everything went smoothly and felt cared for. 5 stars. Highly appreciated and recommended.
Visited October 2024
Charlton Medical Practice has not yet replied.
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Review titled Flu vaccine clinic
Rated 5 stars out of 5
by Amanda Griffiths - Posted on 07 October 2024
Attended flu clinic on saturday, very well organised, no waiting straight in and out. Thank you to everyone involved for giving up your day.😊
Visited October 2024
Charlton Medical Practice has not yet replied.
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Review titled Poor Service and Double Standards.
Rated 2 stars out of 5
by Anonymous - Posted on 23 October 2024
I arrived at Charlton Medical Practice in time for my appointment and found that the car park was full so I waited a short while before having to park elsewhere. I walked back to the medical practice and arrived at my appointment time and went to book in at the monitor, unfortunately there was a lady at the monitor struggling to try and make an appointment, by the time she asked for help I was 3 minutes late booking in. I queued at reception to explain what had happened and when I got to speak to the receptionist I was told that there was nothing that they could do about it and I would have to go away and phone again to book another appointment, they didn’t want to listen to the reason for my 3 minute lateness. I went home and phoned again and was told to call again after 2:00pm which I duly did. I finally got an appointment that afternoon. I arrived in good time for my appointment to be sure not to fall into the same trap. I booked in on the monitor and proceeded to the waiting room. My appointment time came and went and patients were called to the doctors room. Eventually I was called to see the doctor 27 minutes late, 9 times later than I had been earlier in the day. I really don’t know why I couldn’t have been booked in by reception that morning as I’m sure there would have been time and it would have saved an appointment time in the afternoon for someone else.
Visited October 2024
Charlton Medical Practice has not yet replied.
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Review titled Flu Jab Clinic - Superbly Organised
Rated 5 stars out of 5
by Gary Dirkin - Posted on 07 October 2024
My wife and I attended the Flu Jab Clinic held on Saturday 5th October 2024. Superbly Organised throughout with little or no waiting time. All the staff, both admin and medical were brilliant. So efficient, professional and friendly. It is a pity the NHS is not run so efficiently. Well done everyone
Visited October 2024
Charlton Medical Practice has not yet replied.
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Review titled Poor practice
Rated 2 stars out of 5
by Anonymous - Posted on 10 October 2024
I have been back and forth to the practice since July with the same condition and every time I go I get give a gel, a tablet, doesn't help, I have had tests apparently all clear, so the next logical step after 4 visits would be to have a scan to determine an internal causes. I have been to a private physio on advice from the doctor at great personal expense to myself, who offered a recommendation to go back to my GP to arrange a scan, the doctor has dismissed this and I was today prescribed yet more tablets and told come back again if it still is an issue. I will not attend the practice again for this issue, I will have to seek alternative treatment as I feel let down, I feel like I have not been listened to and continue to be ignored and now a external source, recommended by this practice ignored. I would not recommend going to this practice. Difficult to obtain and appointment and in my personal experience, difficult in being heard even when you do obtain one.
Visited October 2024
Charlton Medical Practice has not yet replied.
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Review titled Good practice.
Rated 5 stars out of 5
by Susan stevens - Posted on 07 October 2024
I went for my flu vaccine ,it was very well organised and very well informed. I was in and out in no time very happy with service, well done to all.
Visited October 2024
Charlton Medical Practice has not yet replied.
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Review titled Flu Vaccination
Rated 5 stars out of 5
by Anonymous - Posted on 07 October 2024
We joined the queue to have our flu vaccination and I can say without hesitation that all the staff were efficient and very happy to advise and help in any way they could. Expecting to have to wait did not happen efficient procedures allowed us to be in and out in less than 5 minutes. A fine example of a NHS practice that should be followed by other services.
Visited October 2024
Charlton Medical Practice has not yet replied.
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Review titled First class
Rated 5 stars out of 5
by Sandra - Posted on 08 October 2024
Came in for my flu jab on Saturday, service was very good,prompt and professional. Made my experience stress free. Thank you to all the staff!
Visited October 2024
Charlton Medical Practice has not yet replied.
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Review titled Great experience.
Rated 5 stars out of 5
by Martin Wise - Posted on 07 October 2024
Flu jab was quick, easy and that was with myself and my wife at the same time. One way system made it very easy.
Visited October 2024
Charlton Medical Practice has not yet replied.
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Review titled Flu Clinic a great success!
Rated 5 stars out of 5
by Mark Allen - Posted on 07 October 2024
Thank you for organising a Saturday Flu Clinic, this was extremely convenient for me. The Staff were as ever wonderful. Many Thanks Mark Allen
Visited October 2024
Charlton Medical Practice has not yet replied.