Chatfield Health Care
Chatfield Road, Battersea, London, Greater London, SW11 3UJContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Best practice
Rated 5 stars out of 5
by Chris - Posted on 19 August 2023
Booked for shingles vaccination at 0800 and was seen by the nurse at exactly 0800. Because of existing conditions she said safer to check with the doctor first and got the all clear to go ahead. This made both of us feel better!
Visited August 2023
Review titled Chatfield Health Care
Replied on 21 August 2023
Dear Chris thank you for your comments. We value feedback from our patients as these help us improve patients care and services. Patient safety and care is very important to all of us working at the practice so I am pleased to hear the nurses actions made you feel safe. Renata Johnstone Practice Manager.
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Review titled Amazing Practice
Rated 5 stars out of 5
by Morag Macpherson - Posted on 29 August 2023
The staff are efficient, friendly and helpful I was dealt with promptly and my questions were answered Very pleased with the way in which I was dealt with Amazing service and thank you so very much
Visited August 2023
Review titled Chatfield Health Care
Replied on 30 August 2023
Dear Morag thank you for your comments. We value feedback from our patients as this helps us improve patient care and services. I will share your comments with the team. Patient care is important to all of us who work at the practice. Renata Johnstone Practice Manager
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Review titled Very nice & clean surgery.
Rated 4 stars out of 5
by Alan Mingay - Posted on 20 August 2023
I was asked by the hospital to book an appointment with the doctor at chatfield to discuss the findings of my thh diagnostic results for my illness & treatment. The doctor was very helpful in explaining my medical issues & further treatments accordingly. All went well, so thank you all concerned.
Visited August 2023
Review titled Chatfield Health Care
Replied on 21 August 2023
Dear Alan thank you for your comments. We very much value feedback from our patients as this helps us in looking at ways of improving patient care and services. Patient care is very important to all of us who work at the practice. Renata Johnstone Practice Manager.
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Review titled Impeccable service
Rated 5 stars out of 5
by R.S - Posted on 27 August 2023
I really appreciate the fact that the GP listened to me and went above and beyond to help me in the best way possible. They were also well informed about my multiple health conditions and are always considerate. Always highly professional and helpful. Thank you!!
Visited August 2023
Review titled Chatfield Health Care
Replied on 29 August 2023
Dear Patient Thank you very much for your comments. We value feedback from our patients as this helps us to improve patient care standards and services. Patient care is very important to all of us who work at the practice. I will share your comments with the team. Thank you. Renata Johnstone Practice Manager
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Review titled Helpful
Rated 5 stars out of 5
by Anonymous - Posted on 02 September 2023
Doctor enquired and asked questions to determine best cause of action. Gave good advice. Ensured follow up. First time speaking with her and found her very helpful.
Visited August 2023
Review titled Chatfield Health Care
Replied on 05 September 2023
Dear Patient thank you for your comments. We value feedback from our patients as this helps us improve patient care and services. Patient care is very important to all of us who work at the practice. I will feed your comments back to the team. Renata Johnstone Practice Manager.
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Review titled At last!
Rated 3 stars out of 5
by Anonymous - Posted on 29 August 2023
After four months of intermittent - but sometimes quite serious - back pain and several weeks of ineffective osteopathy, my osteopath suggested I ask for an X-ray as she felt she was not making much progress. I had a telephone appointment scheduled for the week before last and my request found a sympathetic ear. The X-ray last Tuesday was straightforward, the results came through very quickly on Thursday, I received a text from the surgery informing me that I had a wedge compression fracture of the mid-thoracic spine and asking me to call immediately, which I did - and saw a doctor a couple of hours later, who put in a request for a scan. Action at last. I hope the scan and some treatment, including physio, will not be long delayed. But should the doctor I saw in May not have considered the possibility of a fracture and ordered an X-ray then? Only asking.
Visited August 2023
Review titled Chatfield Health Care
Replied on 30 August 2023
Dear Patient thank you for your comments. We value feedback from our patients as this helps us improve patient care and services. I will share your comments with the team and it will be discussed at a clinical meeting. If you wish me to look further into the matter and the GP you saw 4 months ago please do contact me at the practice. Patient care is important to all of us who work at the practice. Renata Johnstone Practice Manager.
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Review titled A good practice
Rated 5 stars out of 5
by Martin Lee - Posted on 06 August 2023
I have had great support over the years with the passing of the Covid-19 restrictions these are back on track. I have type 2 diabetes and I am monitored and participate in all surveys and examinations which are comprehensive and valuable. The support is appreciated and useful. I am always happy in my interactions with Chatfield.
Visited August 2023
Review titled Chatfield Health Care
Replied on 08 August 2023
Dear Martin thank you for your comments. We really value feedback from our patients as we use these to help improve patient care and services. Patient care is very important to all of us who work at the practice. We are always working together to improve. Renata Johnstone Practice Manager.
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Review titled Very Efficient and helpful
Rated 5 stars out of 5
by Pamela Bonham - Posted on 08 August 2023
The receptionist went out of her way to get a doctor to sort out a prescription which was unavailable before we went on holiday and thankfully I got it on time!
Visited August 2023
Review titled Chatfield Health Care
Replied on 10 August 2023
Dear Pamela Bonham Thank you for your comments. We value feedback from our patients as we use this to help improve patient care and services. I will feedback your comments to the reception team. I am glad we could help this this out for you. Patient care is important to all of us who work at the practice. Renata Johnstone Practice Manager.
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Review titled Fantastic service and great staff
Rated 5 stars out of 5
by Dahlia Kumar - Posted on 10 August 2023
I always feel so looked after at Chatfield Medical, particularly when I need it the most. The reception staff were so helpful and kind, making sure I got the care I needed as soon as possible and the GP got my prescription to the pharmacy within minutes.
Visited August 2023
Review titled Chatfield Health Care
Replied on 14 August 2023
Dear Dahlia Thank you for your comments. I will pass your comments on to both the reception team and the GP. We value feedback from our patients as this help us improve patient care and services. Patient care is important to all of us who work at the practice. Renata Johnstone Practice Manager.
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Review titled Great Practice
Rated 5 stars out of 5
by Sarah tH - Posted on 31 August 2023
The GP that I saw was extremely professional and understanding . Furthers tests need to be done.
Visited August 2023
Review titled Chatfield Health Care
Replied on 31 August 2023
Dear Sarah thank you for your comments. We value feedback from our patients as this helps with improving patient care and services. I feed your review back to the GP and wider team. Patient care is important to all of us who work at the practice. Renata Johnstone Practice Manager.