Chatfield Health Care
Chatfield Road, Battersea, London, Greater London, SW11 3UJContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Fantastic physio
Rated 5 stars out of 5
by Laureinne Carraro - Posted on 01 September 2023
I have been attended to by the physio at the practice. I was in so much pain, in my arm. she did her examination in a very professional and dignified manner. Never once did I feel uncomfortable. It was if she totally understand the pain I was in. I was given some exercise to do and also received an email with more exercise same day. Great experience and totally recommend. Great job!
Visited August 2023
Review titled Chatfield Health Care
Replied on 05 September 2023
Dear Laureinne thank you for your comments. We value feedback from our patients as this helps us improve patient care and services. Patient care is very important to all of us who work at the practice. I will feed your comments back to the the physio. Renata Johnstone Practice Manager.
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Review titled Good experience
Rated 5 stars out of 5
by Mark - Posted on 02 September 2023
Very happy with my GP appointment. GP gave me a good check up with follow up treatment plan. Good service provider.
Visited August 2023
Review titled Chatfield Health Care
Replied on 05 September 2023
Dear Mark thank you for your comments. We value feedback from our patients as this helps us improve patient care and services. Patient care is very important to all of us who work at the practice. I will feed your comments back to the team. Renata Johnstone Practice Manager.
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Review titled Very good practice
Rated 5 stars out of 5
by Jane cahill - Posted on 05 October 2023
They are polite on the phone and do there best to look after people also get you seen my a gp as soon as possible.
Visited August 2023
Review titled Chatfield Health Care
Replied on 06 October 2023
Dear Jane thank you for your comments. We value feedback from our patients as this helps us improve patient care and services. Patient care is very important to all of us who work ate the practice. The patient services team have regular customer service training the next one being in early December. Renata Johnstone Practice Manager.
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Review titled OK practice
Rated 4 stars out of 5
by Patrick Reilly - Posted on 15 September 2023
I was seen almost at once within appointment time. Person who saw me was polite, friendly, answered my questions and offered advice with name of person I would be able to get more detailed information from concerning my condition.
Visited August 2023
Review titled Chatfield Health Care
Replied on 15 September 2023
Dear Patrick Thank you for your comments. We value feedback from our patients as this helps us improve patient care and services. Patient care is very important to all of us who work at the practice. I will feed your comments back to the team Renata Johnstone Practice Manager.
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Review titled Health check
Rated 5 stars out of 5
by Anonymous - Posted on 08 August 2023
I was grateful to be called for a health check. It was my first ever, that I recall. I’m 68. Earlier this year I initiated a request for a blood test because of my age and absence of health information. It took some persuasion of the surgery but eventually it took place. I was therefore surprised to receive the checkup invitation 7 months later. The background to the checkup indicated it was primarily about dementia. However dementia was never mentioned during the appointment and when I raised the topic, the link to dementia on the computer did not work. There was clearly a disconnect between the appointment invitation communication details and the actual appointment checklist.
Visited August 2023
Review titled Chatfield Health Care
Replied on 14 August 2023
Dear Patient Thank you for your comments. We value feedback from our patients as this helps us improve patient care and services. I will certainly look into the points that you have raised and see if we can improve this. If you wish to discuss further please do contact me. Renata Johnstone Practice Manager.
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Review titled Great practice
Rated 5 stars out of 5
by Jafar Naghiyev - Posted on 26 August 2023
I have visited Chatfield clinic two times this month. Both times the staff at reception, doctor who examined me and nurse taking blood were very polite and professional. I was pleased with my experience.
Visited August 2023
Review titled Chatfield Health Care
Replied on 29 August 2023
Dear Jafar thank you for your comments which I will feedback to the team. We value feedback from our patients as this helps us improve patient care, drive up standards and look at new services. Patient care is very important to all of us who work at the practice. Renata Johnstone Practice Manager.
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Review titled Nurse
Rated 5 stars out of 5
by David Hunter - Posted on 08 August 2023
Had a appointment with the nurse yesterday she took my blood pressure my weight and my colestral she very friendly and helpful
Visited August 2023
Review titled Chatfield Health Care
Replied on 09 August 2023
Dear David thank you for your comments. I will feedback to the member of the team. We valued feedback from our patients as we use these for helping to improve patient care and services. Good patient care is important to all of us working at the practice. Renata Johnstone Practice Manager.
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Review titled Good all round practice.
Rated 4 stars out of 5
by D Berry - Posted on 15 July 2023
I have always found the surgery response very good. The Doctor’s and nurses are very helpful and have always helped with my health care. The receptionist service is also kind and clear. Considering the amount of people who want appointments.
Visited July 2023
Review titled Chatfield Health Care
Replied on 23 July 2023
Dear D. Berry thank you for your comments. We value feedback from our patients as this helps us improve patient care and services. Patient care is important to all of us who work in the practice. The reception team work very hard try and give patients what they need. Renata Johnstone Practice Manager
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Review titled Very efficient
Rated 5 stars out of 5
by Anonymous - Posted on 31 July 2023
I have been with this practice for years now and they get the things I need done effectively. Most recently I needed a hospital appointment urgently and the doctor managed to scan the London region and found me a appointment for my examination the same day. I am very grateful. Thank you
Visited July 2023
Review titled Chatfield Health Care
Replied on 31 July 2023
Dear Patient thank you for your comments. We value feedback from our patients as we use this to to help improve patient care and services for our patients. Renata Johnstone Practice Manager
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Review titled Very good overall.
Rated 5 stars out of 5
by Anonymous - Posted on 27 July 2023
Seen quickly and in a professional way. Giv En info needed and discussion of Discussion of condition.
Visited July 2023
Review titled Chatfield Health Care
Replied on 28 July 2023
Dear Patient thank you for your review and comments. We value feedback from patients as we use this to help improve patient care and services. Patient care is important to all of us who work at the practice. Renata Johnstone Practice Manager.