Chatfield Health Care
Chatfield Road, Battersea, London, Greater London, SW11 3UJContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Blood test
Rated 3 stars out of 5
by Anonymous - Posted on 30 January 2024
Very efficient and brisk. Very efficient and brisk. Very efficient and brisk. Very efficient and brisk.
Visited January 2024
Review titled Chatfield Health Care
Replied on 01 February 2024
Dear Patient thank you for your comments. We value feedback from patients as this helps us improve patient care and services which are both important to us. I will share your comments with the team. Renata Johnstone Practice Manager.
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Review titled A calming practice
Rated 5 stars out of 5
by Pat O Shea - Posted on 19 January 2024
Both persons were friendly and talkative,no extracting words like extractions in Dental practices where a certain amountof necessaryleverage may have to be applied . Well done. Pat
Visited January 2024
Review titled Chatfield Health Care
Replied on 22 January 2024
Dear Pat thank you for your comments which I will share with the team. We value feedback from patients as this helps us to improve patient care and services. Patient care is important to all of us who work at the practice. Renata Johnstone Practice Manager.
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Review titled Excellent Efficent Service
Rated 5 stars out of 5
by Anonymous - Posted on 23 January 2024
I am very grateful for prompt appt. I was given 30mins after phoning. Then being referred to Urology and the Consultant rang me next day and arranged 2 appts and now awaiting procedure. This is all within a month. Thank u very much.
Visited January 2024
Review titled Chatfield Health Care
Replied on 24 January 2024
Dear Patient Thank you for your comments. We value feedback from patients as we use them to help improve patient care and services, which are important to all of us who work at the practice. I will share your comments with the team. Renata Johnstone Practice Manager.
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Review titled Great and very efficient practice
Rated 5 stars out of 5
by Anonymous - Posted on 11 January 2024
All my family over many years has been so well looked after and supported by all the doctors, nurses and staff at Chatfield Health Centre and we feel very fortunate and lucky !
Visited January 2024
Review titled Chatfield Health Care
Replied on 12 January 2024
Dear Patient thank you for your comments. We value feedback from our patients as this helps with improving patient care and services. Both of which are important to all of use. Renata Johnstone Practice Manager.
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Review titled Good doctor
Rated 3 stars out of 5
by Janet Dorman - Posted on 06 January 2024
Caring and understanding of my condition and how we can go forward with pain management and made the necessary referral
Visited January 2024
Review titled Chatfield Health Care
Replied on 11 January 2024
Dear Janet thank you for your comments. We appreciate feedback from patients as this helps us improve patient care and services. Patient care is very important to all of us who work at the practice. I will share your comments with the team. Renata Johnstone Practice Manager.
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Review titled Good practice!
Rated 4 stars out of 5
by Maria TIRON - Posted on 09 January 2024
I find it easy to communicate and get an appointment either by phone, online booking /referral request. I had to see the nurse, called at 3pm on a Friday and got an appointment early Monday. The GP that I've seen a few times is very patient.
Visited January 2024
Review titled Chatfield Health Care
Replied on 11 January 2024
Dear Maria thank you for your comments. We appreciate feedback from patients as this helps us improve patient care and services. Patient care is very important to all of us who work at the practice. I will share your comments with the team. Renata Johnstone Practice Manager.
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Review titled Outstanding practice and compassionate
Rated 5 stars out of 5
by Anonymous - Posted on 12 January 2024
On attending the surgery due to pains, l am unable to undress for examination. To my greatest surprise my GP assisted me in and also in dressing up after the physical examination. She was attentive to my complaints, with close attention to every details and took time to explain every investigation that l was sent or asked to do. I have never received such attention since 1994. More so, very empathetic to my groaning due to pains during the examination
Visited January 2024
Review titled Chatfield Health Care
Replied on 15 January 2024
Dear Patient thank you for your comments. We value feedback from patients as this helps us improve patient care and services. Patient care is important to all of us who work at the practice. I will share your comments with the team. Renata Johnstone Practice Manager.
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Review titled Great physio but reception needs improvement
Rated 4 stars out of 5
by Anonymous - Posted on 18 January 2025
The physio I saw was clear, friendly and gave helpful advice. The only disappointment was the reception desk. Staff gave no acknowledgment to me standing there. The reception desk is covered in finger marks. It should be wiped down regularly along with the dividing glass panels. It clearly has not been cleaned for some time.
Visited January 2024
Review titled Chatfield Health Care
Replied on 07 February 2025
Dear Patient thank you for your comments. We value feedback from patients as this helps us to improve patient care and services. I have spoken to the cleaners and asked them to deep clean the surfaces. I have also spoken to the reception team and reminded them of the importance of acknowledging patients. I hope that your next experience will be better. If you wish to discuss this matter please do contact me. Renata Johnstone Practice Manager. Renata.Johnstone@nhs.net
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Review titled Good practice
Rated 4 stars out of 5
by Anonymous - Posted on 10 January 2024
I came fir my 840am appointment I arrived at 833am inly to be told my appointment is at 9.00am which I did but I did have an 840 appointment with the nurse. I had to rebook at 220 I am not happy because it wasted my time and the nurses time though the receptionist is new as I never seen her before
Visited January 2024
Review titled Chatfield Health Care
Replied on 12 January 2024
Dear Patient thank you for your comments. We value feedback from patients as this helps us improve patient care and services. Patient care is very important to all of us who work at the practice. I am sorry that there appeared to be a mix up with your appointment. I would be happy to look into the incident so if you would like to contact me in order to provide me with a name. Renata Johnstone Practice Manager.
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Review titled Good practice
Rated 5 stars out of 5
by Anonymous - Posted on 21 January 2024
The staffs are often very helpful in your care. The last two doctors appointments we had this year; one for me and the other one for my daughter both doctors were very informative and helpful to our care. They listened to us and gave good recommendations. Thanks to these doctors and all the staffs at the surgery. We are grateful for your continued dedication and support always.
Visited January 2024
Review titled Chatfield Health Care
Replied on 22 January 2024
Dear Patient thank you for your comments which I will share with the team. We value feedback from patients as this helps us to improve patient care and services. Patient care is important to all of us who work at the practice. Renata Johnstone Practice Manager.