Chatfield Health Care
Chatfield Road, Battersea, London, Greater London, SW11 3UJContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Good practice
Rated 4 stars out of 5
by Anonymous - Posted on 14 November 2024
I saw a nurse for asthma check. Very understanding and helpful. Would recommend this practice for your health conditions.
Visited November 2024
Review titled Chatfield Health Care
Replied on 21 November 2024
Dear Patient thank you for your comments. We value feedback from patients as this helps us to continually try and improve patient care and services. I will share your review with the nursing team. Renata Johnstone Practice Manager
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Review titled Marvellous service
Rated 5 stars out of 5
by Dong Hu - Posted on 24 November 2024
I have had a very good experience when I visited nurse for blood test. The nurse were very kind and professional. The whole process went fast and peaceful. I cannot help to give my excellent remarks to the nurse.
Visited November 2024
Review titled Chatfield Health Care
Replied on 10 December 2024
Dear Patient thank you for your comments. We value feedback from patients as this helps us to improve patient care and services. Patient care is important to all of us who work at the practice. I will share your comments with the nursing team. Renata Johnstone Practice Manager.
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Review titled Great practice
Rated 4 stars out of 5
by Anonymous - Posted on 06 November 2024
I always rave about this surgery as it’s better than any I’ve ever had. They offer many other services making it a one-stop shop ie Physio, Women’s Health specialist and it’s not difficult to get an appointment. I appreciate the ‘triage’ type system when requesting an appt. However, on my most recent visit I was checked by an associate physician who was very thorough in her checks. Despite these she sent me home with advice to come back in a fortnight if symptoms of six weeks already hadn’t improved as coughs were taking longer to clear up for some. This was with no medication. I then received a call advising to have a chest X-ray which for me contradicts the earlier ‘this is normal’ advice.
Visited November 2024
Review titled Chatfield Health Care
Replied on 07 November 2024
Dear Patient thank you for your comments. We value feedback from patient as this helps us to improve patient care and services. I will share your comments with the clinical team. We will also discuss the issue that you raised at our weekly clinical meeting. Renata Johnstone Practice Manager.
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Review titled Very helpful practice
Rated 4 stars out of 5
by Anonymous - Posted on 12 November 2024
Once booked appointment was good, and I had the help with my condition I needed. Plus overall health check. Although I did not see a Dr.
Visited November 2024
Review titled Chatfield Health Care
Replied on 21 November 2024
Dear Patient thank you for your comments. We value feedback from patients as this helps us to continually try and improve patient care and services. I will share your review with the team. Renata Johnstone Practice Manager
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Review titled A very good and responsive practice
Rated 5 stars out of 5
by Martin - Posted on 21 November 2024
Recently I had a bladder wash done as I have a catheter fitted since August and I will have this procedure every week. The practice nurse is very sympathetic and understanding.
Visited November 2024
Review titled Chatfield Health Care
Replied on 10 December 2024
Dear Martin thank you for your comments. We value feedback from patients as this helps us to improve patient care and services. Patient care is important to all of us who work at the practice. I will share your comments with the practice nurse. Renata Johnstone Practice Manager.
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Review titled Satisfaction
Rated 4 stars out of 5
by Anonymous - Posted on 27 November 2024
I experienced exceptional professionalism and genuine respect throughout my interaction. They provided me with all the information I needed and even scheduled a follow-up telephone consultation to keep me updated. It truly made a difference!
Visited November 2024
Review titled Chatfield Health Care
Replied on 10 December 2024
Dear Patient hank you for your comments. We value feedback from patients as this helps us to improve patient care and services. Patient care is important to all of us who work at the practice. I will share your comments with the team. Renata Johnstone Practice Manager.
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Review titled Bladder Wash
Rated 5 stars out of 5
by Martin - Posted on 29 November 2024
Sounds awful but a relatively simple process when wearing a catheter. The nurse was very understanding and sympathetic and was very reassuring and the actual time was about 10 minutes altogether. From being very nervous and worried about it she made it as easy and comfortable as possible. I now have the same procedure every week and I am satisfied that I will be looked after and treated professionally.
Visited November 2024
Review titled Chatfield Health Care
Replied on 10 December 2024
Dear Martin hank you for your comments. We value feedback from patients as this helps us to improve patient care and services. Patient care is important to all of us who work at the practice. I will share your comments with the nurse who did the procedure for you. Renata Johnstone Practice Manager.
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Review titled Awful and useless experience
Rated 1 star out of 5
by Anonymous - Posted on 05 November 2024
The worst doctor I have ever encountered and helped with nothing. Wouldn’t even give me a blood test because I have no “red flags”… so now I am having to go private with bupa to actually get professional help that I deserve.
Visited November 2024
Review titled Chatfield Health Care
Replied on 07 November 2024
Dear Patient thank you for your comments. We value feedback from patient as this helps us to improve patient care and services. I am sorry that you did not have a good experience when seeing the doctor. Please feel free to contact me to identify who you saw so that we can try and understand the clinical reason for not arranging blood tests. Renata Johnstone Practice Manager.
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Review titled Efficient practice.
Rated 5 stars out of 5
by Anonymous - Posted on 06 November 2024
The doctor was very pleasant and interested in my issues. I had not been seen by him before, but he was very patient about learning about my medical history. I felt no pressure to rush through my issues.
Visited November 2024
Review titled Chatfield Health Care
Replied on 07 November 2024
Dear Patient thank you for your comments. We value feedback from patient as this helps us to improve patient care and services. I will share your comments with the team. Renata Johnstone Practice Manager.
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Review titled Very excellent experience
Rated 5 stars out of 5
by Dong Hu - Posted on 14 November 2024
I have a very excellent experience with my appointment at 10:15 am about my blood test result. The doctor very carefully asked my current symptoms and listened my description. She explained terms one by one in very details, and explained medical terms with very common and understandable words. I appreciated very much what she had done for me and I am very satisfied her marvellous work and could not helped writing these words to express my thanks for that. Besides, the same day I have another appointment at 1:30 with nurse for annual health check. She was also very helpful and kind that giving me very satisfying experience. This is really a good day ! Thank you chatfield clinic service!
Visited November 2024
Review titled Chatfield Health Care
Replied on 21 November 2024
Dear Dong Hu thank you for your comments. We value feedback from patients as this helps us to continually try and improve patient care and services. Patient care is important to all of us who work at the practice. I will share your review with the whole team. Renata Johnstone Practice Manager