Chatfield Health Care
Chatfield Road, Battersea, London, Greater London, SW11 3UJContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great practice
Rated 5 stars out of 5
by Allie - Posted on 18 June 2024
I recently went for an annual check with the nurse practice the whole experience was excellent . The nurse was through and explained all elements , had time to discuss my concerns and gave practical advice
Visited June 2024
Review titled Chatfield Health Care
Replied on 27 June 2024
Dear Allie thank you for your comments. We value feedback from patients as this helps us to improve patient care and services which are important to us. I will share your comments with the nursing team. Renata Johnstone Practice Manager.
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Review titled Great Gp
Rated 5 stars out of 5
by Loredana - Posted on 15 June 2024
I have had a good experience this time as the Gp was a compassionate ,empathetic individual who places the patient in the center of her care.Well doneeee great jobbbb!!!!
Visited June 2024
Review titled Chatfield Health Care
Replied on 27 June 2024
Dear Loredana thank you for your comments. We value feedback from patients as this helps us to improve patient care and services which are important to us. I will share your comments with the team. Renata Johnstone Practice Manager.
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Review titled Quick and efficient
Rated 5 stars out of 5
by Skye Delport - Posted on 08 June 2024
I had a very good experience. The Paramedic assisting me was very attentive and fully explained why I was experiencing pain. I will say that I didn’t high risk injury, but I felt that he still took his time and made me feel cared for
Visited June 2024
Review titled Chatfield Health Care
Replied on 10 June 2024
Dear Skye thank you very much for your comments. We value feedback from patients as this helps us to improve patient care and services. Patient care is very important to all of us who work at the practice. I will share you comments with the paramedic team. Renata Johnstone Practice Manager.
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Review titled Exceeded expectations
Rated 5 stars out of 5
by Anonymous - Posted on 11 June 2024
Took no time at all to sign up, request an appointment, and get scheduled in within 5 days. Clean and friendly environment, really good staff. Had me in and out quickly with efficient service.
Visited June 2024
Review titled Chatfield Health Care
Replied on 11 June 2024
Dear Patient thank you for your comments. We value feedback from patients as this helps us to improve patient care and services. Patient care is very important to all of us who work at the practice. I will share your comments with the team. Renata Johnstone Practice Manager.
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Review titled Forward looking practice!
Rated 5 stars out of 5
by Anonymous - Posted on 06 June 2024
Attention to detail in my appointment. Documented all concerns and acted accordingly. Good communication skills and advice given.
Visited June 2024
Review titled Chatfield Health Care
Replied on 07 June 2024
Dear Patient thank you for your comments. We value feedback from patients as this helps us to improve patient care and services. Patient care is very important to all of us who work at the practice. I will share your comments with the team and we will work hard to ensure we keep delivering good quality care. Renata Johnstone Practice Manager.
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Review titled Great Practice
Rated 5 stars out of 5
by Anonymous - Posted on 05 July 2024
My doctor is excellent! Very thorough in his investigations to your particular condition. Gives the patient confidence to return. Thank you to the whole team also! The nurses are also excellent, especially when taking blood. Thank you!
Visited June 2024
Review titled Chatfield Health Care
Replied on 22 July 2024
Dear Patient thank you for your comments. We value feedback from patients as this helps us to improve patient care and services. I will share your comments with the team. Renata Johnstone Practice Manager.
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Review titled Quick Response
Rated 4 stars out of 5
by Evelyn Osei-Twum - Posted on 13 June 2024
I called to book for on the day appointment and luckily I was seen within an hour of my call. I had previously been to the surgery two days before to book for same appointment but I couldn't get one until in two weeks time. However, when I tried and called the surgery for the same day appointment, I was lucky. I got a face to face appointment which enabled an examination of my problem and to find solution. I was grateful because I was in pain. I believe its a better option to call on the day, early, if the phone queue is not long for an appointment. If one has to wait long on the phone you are most unlikely to get an appointment.
Visited June 2024
Review titled Chatfield Health Care
Replied on 27 June 2024
Dear Evelyn thank you for your comments. We value feedback from patients as this helps us to improve patient care and services which are important to us. We are constantly working at improving availability of appointments both on the day and bookable in advance. I will share your comments with the team. Renata Johnstone Practice Manager.
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Review titled a very good practice
Rated 5 stars out of 5
by Sue Jones - Posted on 30 June 2024
I was seen on time and dealt with in a professional and friendly manner. I was referred to the physiotherapy service which was the outcome I had hoped for.
Visited June 2024
Review titled Chatfield Health Care
Replied on 22 July 2024
Dear Sue thank you for your comments. We value feedback from patients as this helps us to improve patient care and services. I will share your comments with the wider team. Renata Johnstone Practice Manager.
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Review titled Excellent service
Rated 5 stars out of 5
by jon - Posted on 29 June 2024
Needed to have swelling checked caused by prescribed & ended medication- & confirmation I was ok to start new medication
Visited June 2024
Review titled Chatfield Health Care
Replied on 30 June 2024
Dear Jon thank you for your comments, we value feedback from patients as this helps us improve patient care and services. I will share your comments with the clinical team. Renata Johnstone Practice Manager.
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Review titled Elegantly, delightful ; atmospheric
Rated 4 stars out of 5
by Alex - Posted on 08 June 2024
Believing speed of consultation have been automatically lovely to myself each time I visited great...aromatic fragrances of some of your dedicate workers buried the bad seeds within your elegant environment. Having mentioned the above and my personal experiences inner soul communicates inwardly which sounds off Beat no the idea behinds the composition of the surgery administrating, bringing back joyous moments of the sick into sunshine life. Negative concerns were time GP tells will call you after seeing and advise doesn't back .it worriesome to me - it calls for review. Thank you. Alexander
Visited June 2024
Review titled Chatfield Health Care
Replied on 10 June 2024
Dear Alex thank you very much for your comments. We value feedback from patients as this helps us to improve patient care and services. Patient care is very important to all of us who work at the practice. I will share you comments with the team. Renata Johnstone Practice Manager.