Chatfield Health Care
Chatfield Road, Battersea, London, Greater London, SW11 3UJContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Good practice
Rated 3 stars out of 5
by Dina - Posted on 23 March 2024
Despite the fact I had to wait too long for a call back, I think I got the right care I needed. When I called few times the practice the receptionist was gentle and very patient..! We should have access to a doctor much quicker that what we have at the moment.
Visited March 2024
Review titled Chatfield Health Care
Replied on 23 March 2024
Dear Dina thank you for your comments. We value feedback from patients as this helps us to improve patient care and services. Patient care is very important to us. We are currently looking at making more GP appointments available. Renata Johnstone Practice Manager.
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Review titled Excellent nurse!
Rated 5 stars out of 5
by Anonymous - Posted on 22 February 2024
I arrived for a cervical screening which I had been dreading. I'd had a bad experience once which just made me nervous this time round. But the nurse was patient and kind and took the time to actually listen to me and to try and calm and reassure me. I understand that NHS staff are under pressure but taking a moment to listen to a patient is invaluable. Fear is often assumed to be an over-reaction and something to be dismissed, especially if you're Asian. So it was really wonderful to feel heard. Thank you.
Visited February 2024
Review titled Chatfield Health Care
Replied on 23 February 2024
Dear Patient thank you for your comments which I will share with the nursing team. We value feedback from patients as this helps us to improve patient care and services. Patient care is very important to all of us who work at the practice. Renata Johnstone Practice Manager.
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Review titled All good this visit
Rated 5 stars out of 5
by John Burridge - Posted on 14 February 2024
Arrived 5 minutes early was seen right on time nurse very pleasant.blood test taken and I was on my way all in 5 minutes.
Visited February 2024
Review titled Chatfield Health Care
Replied on 16 February 2024
Dear John thank you for your comments. We value feedback from patients as this helps us to improve patient care and services. Patient care is important to all of us who work at the practice. I will share your comments with the team. Renata Johnstone Practice Manager.
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Review titled Great practice
Rated 4 stars out of 5
by Anonymous - Posted on 08 February 2024
The Doctor I saw is amazing. Takes time and does not make you feel rushed. So helpful with trying to get health issues all sorted. Receptionists are always so helpful and polite
Visited February 2024
Review titled Chatfield Health Care
Replied on 16 February 2024
Dear Patient thank you for your comments. We value feedback from patients as this helps us to improve patient care and services. Patient care is important to all of us who work at the practice. I will share your comments with the team. Renata Johnstone Practice Manager.
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Review titled Nurses
Rated 4 stars out of 5
by Bev - Posted on 08 February 2024
Had to have dressing changes and the nurses have been great very supportive with my healing process they made me feel very comfortable
Visited February 2024
Review titled Chatfield Health Care
Replied on 16 February 2024
Dear Bev thank you for your comments. We value feedback from patients as this helps us to improve patient care and services. Patient care is important to all of us who work at the practice. I will share your comments with the nursing team. Renata Johnstone Practice Manager.
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Review titled Fast booking great service
Rated 5 stars out of 5
by Anonymous - Posted on 17 February 2024
I called at 08:10 and was 4th in the queue. The phone was answered quickly, I saw a doctor at 10:45 and had a satisfactory consultation.
Visited February 2024
Review titled Chatfield Health Care
Replied on 20 February 2024
Dear Patient thank you for your comments. We value feedback from patients as this helps us improve patient care and services. Patient care is important to all of us. I will feed your comments back to the team. Renata Johnstone Practice Manager
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Review titled Fantastic practice
Rated 5 stars out of 5
by Rolda swan - Posted on 08 April 2024
Paramedic he listened. He was patient He knew what I was talking about and got it sorted in no time. I am happy. Thank you
Visited February 2024
Review titled Chatfield Health Care
Replied on 08 April 2024
Dear Rolda thank you for your comments. We value feedback from patients as this helps us improve patient care and services. I will share your comments with our paramedic team. Renata Johnstone Practice Manager.
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Review titled Fantastic practice
Rated 5 stars out of 5
by Rolda swan - Posted on 16 February 2024
Fantastic practice. When i needed help they went all out to get me all the help I needed they were great I can't stop talking to friends about them
Visited February 2024
Review titled Chatfield Health Care
Replied on 16 February 2024
Dear Rolda Thank you for your comments. We value feedback from patients as this helps us to improve patient care and services. Patient care is important to all of us who work at the practice. I will share your comments with the team. Renata Johnstone Practice Manager.
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Review titled Not impressed
Rated 2 stars out of 5
by Anonymous - Posted on 20 February 2024
I went there for guidance following bullying at work and asked for my blood pressure to be taken as hbp was picked up at the last appt which I now attribute to stress. I was told to self self and the blood pressure check was not done. I had a trainee sitting in the appt who seemed particularly unbothered which was off putting
Visited February 2024
Review titled Chatfield Health Care
Replied on 20 February 2024
Dear Patient thank you for your comments. We do value feedback from our patients as this helps with improving patient care and services. Patient care is very important to all of us who work at the practice. I apologise that your consultation did not go like you would have wanted. Please do contact me and let me know which clinician you saw so that I can investigate this matter for you. Renata Johnstone Practice Manager. Renata.Johnstone@nhs.net
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Review titled helpful and understanding practice
Rated 5 stars out of 5
by Anonymous - Posted on 19 February 2024
talked to james on monday to find out which medications i could stop got a result i was happy with and he arranged a phone call from dr milner. she took time to expain the outcome and what to do next.
Visited February 2024
Review titled Chatfield Health Care
Replied on 20 February 2024
Dear Patient thank you for your comments. We value feedback from patients as this helps improve patient care and services. I will feedback your comments to both James our clinical pharmacist and Dr Milner. Renata Johnstone Practice Manager.