Chatfield Health Care
Chatfield Road, Battersea, London, Greater London, SW11 3UJContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Amazing practice
Rated 5 stars out of 5
by Denise Huggett -Munaweera - Posted on 24 May 2024
The service from the clinical pharmacist was great helpful & informative. Gave plenty of time for questions to be asked. My concerns were all answered Thank you
Visited May 2023
Review titled Chatfield Health Care
Replied on 24 May 2024
Dear Denise thank you for your comments. We value feedback from patients as this helps us to improve patient care and services. Patient care is very important to all of us who work at the practice I will share your feedback with the pharmacist. The pharmacist role in GP practice has helped us to give patients a longer appointment to discuss their medications, any concerns patients have as well as ensuring mediation is taken appropriately to ensure maximum benefit. Renata Johnstone Practice Manager.
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Review titled Great practice and great people
Rated 5 stars out of 5
by Anonymous - Posted on 07 June 2023
Always attentive and friendly once we get an appointment and we are seen. The team are thorough and help where they can
Visited May 2023
Review titled Chatfield Health Care
Replied on 13 June 2023
Dear Patient thank you for your feedback. We always welcome comments from patients as we use them to help improving patient care and help shape services for our practice population and local community. I will share your feedback with staff. Renata Johnstone Practice Manager
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Review titled Extremely efficient!
Rated 5 stars out of 5
by Graham Kingston - Posted on 22 June 2023
I was visiting my sister and she needed a GP appointment. She said she won’t be seen for ages so there’s no point. However, she called the other week on Monday morning and spoke to a lady. 30 seconds later she is speaking to a “triage clinician” (won’t let me write his name here) who explained he was not a doctor, but a paramedic with extended scope of practice (which we didn’t know existed!). He asked some questions and invited my sister into the surgery. He saw her in a little room next to reception and gave her antibiotics. She collected these from downstairs pharmacy 10 minutes later. From her call to receiving antibiotics was 40 minutes in total including a telephone call, very thorough assessment and medicines. Outstanding service and wish I lived in London to register here too!
Visited May 2023
Review titled Chatfield Health Care
Replied on 27 June 2023
Dear Mr Kingston thank you for your lovely feedback. I will pass on comments to our paramedic. We value feedback from our patients as it helps us with improving patient care and the services we provide for our patients. Renata Johnstone Practice Manager Renata.Johnstone@nhs.net
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 04 July 2023
Very friendly and helpful GP practice, great staff. Very good with booking appointments and getting prescriptions sorted.
Visited May 2023
Review titled Chatfield Health Care
Replied on 05 July 2023
Dear Patient thank you very much for your comments. We value feedback from our patients as we use it to improve patient care and services for our local population. As part of Wandsworth Primary Care Network (6 practices working together) we are looking at developing local services for our community. Renata Johnstone Practice Manager
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Review titled Satisfactory
Rated 4 stars out of 5
by Anonymous - Posted on 02 June 2023
The doctor was competent and confident. I got appointment quickly. Satisfied with outcome. Follow up letter received immediately.
Visited May 2023
Review titled Chatfield Health Care
Replied on 06 June 2023
Thank you for taking the time to feedback to us. We are always looking at ways of improving our services so feedback from our patients is very important to us.
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 30 April 2024
GP was friendly, very helpful and reassuring. I rang because of not feeling well for the past couple of weeks and within that time, had over three separate appointments regarding the same problem. I have felt very isolated with this medical problem and when speaking to the GP she was very reassuring and compassionate.
Visited April 2023
Review titled Chatfield Health Care
Replied on 02 May 2024
Dear Patient thank you for your comments. We value feedback from patients as this helps us improve patient care and services. Patient care is important to all of us who work at the practice. I will share your comments with the team. Renata Johnstone Practice Manager.
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Review titled Excellent care. A good location with transport routes.
Rated 5 stars out of 5
by Anonymous - Posted on 10 June 2023
I have always been well treated whenever I have needed treatment from all staff. In my opinion the doctors are extremely good and really follow up the progress of treatment.
Visited March 2023
Review titled Chatfield Health Care
Replied on 13 June 2023
Dear Patient thank you for your valued comments. We use patient feedback to help shape our services improve patient care and staff development. As part of Wandworth Primary Care we use feedback to also shape services for the local community. Renata Johnstone Practice Manager.
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Review titled Chatfield Medical Centre is a very good practice.
Rated 5 stars out of 5
by Alan Morgan-George - Posted on 24 March 2023
I would like to commend and thank all the medical and support staff at Chatfield Medical Centre.I have been coming here for over 10 years and found all the medical and support staff to be helpful supportive and professional. They all work hard and do a great job for the community - often under difficult circumstances. Thank you and well done for your care- please keep it going.
Visited March 2023
Review titled Chatfield Health Care
Replied on 06 June 2023
Many thanks for your comments. We value feedback from our patients as these are discussed and we make improvements to enhance the patient experience.
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Review titled Excellent Practice
Rated 5 stars out of 5
by Diana K - Posted on 13 February 2023
Great system for requesting appointments on line via footfall. speedy response with an appointment book. It is very efficient without the need for calling in on the phone. staff are very helpful and accommodating.
Visited February 2023
Review titled Chatfield Health Care
Replied on 06 June 2023
Thank you for your comments. We are always looking at ways of improving the services and we take feedback from patients as a means of helping us do this.
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Review titled Excellent Practice
Rated 4 stars out of 5
by P L - Posted on 14 February 2023
Saw the Physician Associate last week. She was very caring, knowledgeable and did not rush me. She listened to everything I had to say and then explained things to me and asked me if I was happy with the plan. Will definitely being making an appointment with her next time I need to be seen.
Visited February 2023
Review titled Chatfield Health Care
Replied on 13 June 2023
Dear Patient thank you for your feedback. We value comments from our patients as we use this to help improve patient care and our services. The Physician Associates are very valued members of our clinical team and are very popular with patients. They have their own following and patients often ask to see them specifically. Renata Johnstone Practice Manager