Chatfield Health Care
Chatfield Road, Battersea, London, Greater London, SW11 3UJContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Caring Reception Team
Rated 5 stars out of 5
by Anonymous - Posted on 07 February 2023
I felt the need to say what a wonderful caring reception team there is working at the practice. Some of the staff have been there for a number of years and have always gone the extra mile. They always try to help you. If you are feeling unwell it is nice to great by a friendly voice or a smile.
Visited February 2023
Review titled Chatfield Health Care
Replied on 06 June 2023
Thank you for feedback. We value comments from our patients as we use these to help improve services
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Review titled The good doctor and great practice
Rated 4 stars out of 5
by Anonymous - Posted on 05 October 2023
Great attainment good doctor care of you call when you need attention I am happy I don’t know what to say anymore
Visited February 2023
Review titled Chatfield Health Care
Replied on 06 October 2023
Dear Patient thank you for your comments. We value feedback from our patients as this helps us to improve patient care and services. Patient care is very important to all of us who work ate the practice. I will share your comments with the team. Renata Johnstone Practice Manager.
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Review titled Very good service.
Rated 5 stars out of 5
by Anonymous - Posted on 22 February 2023
I was attended as emergency appoinment which was very helpfull ... thank you for that because now I know about my healh conditiòn.
Visited February 2023
Review titled Chatfield Health Care
Replied on 13 June 2023
Dear Patient thank you for your feedback. We value comments from patients as we use this to to help us improve patient care and services to our practice population and local community.
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Review titled Very fast response to issue
Rated 4 stars out of 5
by Aileen - Posted on 05 February 2024
I completed an online form requesting an appointment, and was booked in for 2 days later much quicker than I expected.
Visited February 2023
Review titled Chatfield Health Care
Replied on 16 February 2024
Dear Aileen Thank you for your comments. We value feedback from patients as this helps us to improve patient care and services. Renata Johnstone Practice Manager.
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Review titled Fantastic practice
Rated 5 stars out of 5
by Jurgita Rimdeikiene - Posted on 10 February 2023
I had a problem and I emailed the practice and I was seen the same day fantastic the staff and doctors are always professional and very helpful
Visited February 2023
Review titled Chatfield Health Care
Replied on 06 June 2023
Thank you for your comments. We value feedback from our patients as we are always looking for ways to improve
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Review titled Excellent Service
Rated 5 stars out of 5
by Anonymous - Posted on 07 February 2023
Called up was offered either a face to face of telephone consultation by a very helpful friendly receptionist. When I spoke to the doctor she listened to my concerns and was very reassuring. I did not feel hurried in any way.
Visited January 2023
Review titled Chatfield Health Care
Replied on 08 June 2023
Thank you for your comments. We value you feedback from patients as we use this to look at ways of improving patient care , services and staff training.
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Review titled Assuringly good
Rated 5 stars out of 5
by E Scoccia - Posted on 19 January 2024
Impressive dedication, care and hard work. As ever. Chatfirld always finds time to fit me in even at a short notice. Couldn't be happier!
Visited January 2023
Review titled Chatfield Health Care
Replied on 22 January 2024
Dear Patient thank you for your comments which I will share with the team. We value feedback from patients as this helps us to improve patient care and services. Patient care is important to all of us who work at the practice. Renata Johnstone Practice Manager.
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Review titled sick note takes forever
Rated 1 star out of 5
by Anonymous - Posted on 20 December 2022
I asked for a sick note. It took over a week with no one getting back to me. Each time I called, the receptionist keep telling me its not been done. Cant even get to speak to a doctor. I was pregnant and was feeling nauseous and weak. The receptionist are not friendly and helpful.
Visited December 2022
Review titled Chatfield Health Care
Replied on 06 June 2023
thank you for your feedback. We have discussed your comments and we have looked at ways in which we could improve the service. We have done some customer service training with the reception team.
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Review titled Efficient and Friendly
Rated 5 stars out of 5
by Sarah - Posted on 06 December 2022
The nurse who gave me a jab this morning was her usual charming and friendly self and of course very professional
Visited December 2022
Review titled Chatfield Health Care
Replied on 06 June 2023
Thank you for your comments - we use feedback both good and bad to help improve services. We are always looking at ways of making patient experience better
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Review titled Saw GP
Rated 5 stars out of 5
by Patrick Warren - Posted on 19 December 2023
I was soon seen and I received clear advise and information about my problem. I had additional information about how the problem would be resolved.
Visited December 2022
Review titled Chatfield Health Care
Replied on 22 December 2023
Dear Patrick thank you for your comments. We value feedback from our patients as this helps us improve patient care and services. Patient care is important to all of us who work in the practice. Renata Johnstone Practice Manager