Cheadle Medical Practice
1-5 Ashfield Crescent, Cheadle, Cheshire, SK8 1BHContact details and opening times
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about Cheadle Medical Practice.
Reviews
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Review titled Great practice
Rated 5 stars out of 5
by Lesley Jones - Posted on 02 March 2024
Very helpful reception staff. The doctor I saw put me at ease, listened without rushing me and then examined me thoroughly. Really good experience
Visited March 2024
Review titled Cheadle Medical Practice
Replied on 04 March 2024
Dear Lesley, thanks for taking the time to leave us a review. I'm glad to hear you had such a good experience at the practice both with reception and the doctor, we will identify which clinician you saw and take this feedback to our team.
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Review titled Friendly practice
Rated 5 stars out of 5
by Anonymous - Posted on 12 March 2024
My daughter was poorly and was seen same day, quick efficient and was given anti biotics straight away. All staff were extremely friendly
Visited March 2024
Review titled Cheadle Medical Practice
Replied on 13 March 2024
Dear Patient, thanks for taking the time to leave us feedback. I'm glad to hear we were able to look after your daughter and you found colleagues to be friendly. We'll pass on your feedback to the team!
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Review titled Good service
Rated 5 stars out of 5
by Lisa - Posted on 13 March 2024
I saw Practice nurse and was referred to xray which I had today. The nurse diagnosed the rash on my leg and also pain in shoulder and I’m back.
Visited March 2024
Review titled Cheadle Medical Practice
Replied on 13 March 2024
Dear Lisa, thanks for leaving your feedback - glad to hear you had a positive experience and we will pass this on to our team!
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Review titled Getting better
Rated 4 stars out of 5
by Anonymous - Posted on 03 March 2024
The surgery has recently changed and become extremely efficient . I haven’t had to wait weeks to see a doctor and have been able to get an appointment immediately with a good doctor.
Visited March 2024
Review titled Cheadle Medical Practice
Replied on 04 March 2024
Dear Patient, thanks for your feedback. It really does help us to see patients are having an increasingly better experience. Our 'triage' system uses online to save time and means the doctor can prioritise queries according to clinical need, and this has also helped us reduce the average wait to get through to us on the phone. We will pass this on to our team!
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Review titled Good experience
Rated 4 stars out of 5
by Danielle - Posted on 13 March 2024
The junior doctor was patient and allowed me to explain myself. His advice was reassuring and helpful and made me feel like my concerns were being tackled.
Visited March 2024
Review titled Cheadle Medical Practice
Replied on 14 March 2024
Dear Danielle, thanks for leaving a review. I'm really pleased you had a positive experience with the doctor and that you felt your concerns were tackled. We'll pass your feedback onto our team!
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Review titled Prompt service
Rated 4 stars out of 5
by Liz - Posted on 12 March 2024
Thank you for seeing my 10 year old so promptly. We were seen by a Physician Associate and she was amazing, really put my daughter at ease and took time to talk to her as well as me. She sought a second opinion from a colleague and we came away with a clear plan. Thank you.
Visited March 2024
Review titled Cheadle Medical Practice
Replied on 13 March 2024
Dear Liz, thanks for taking the time to leave us a review. I'm really pleased to hear that you had a positive experience with our Physician Associate, and we will pass your feedback on to her!
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Review titled Disappointing service
Rated 1 star out of 5
by Caroline Salisbury - Posted on 29 February 2024
I was extremely worried after finding a lump in my breast.Trying to make an appointment there was as no-one to talk to and I had to fill in a questionnaire which was then never referred to again. I had to wait 2 weeks for an appointment and then it was with a male doctor. I think given a 2 week wait a female doctor could have been found. I didn’t request a female doctor as I thought I’d have to wait longer but I think one should have been provided. Extremely disappointing service. No compassion or understanding and no obvious way to talk to anyone. It will be another 10 days for a hospital appointment- so nearly a month from when I first contacted you. And the anxiety increases all the time not knowing what the diagnosis will be. I’m sure Cheadle Medical Practice could have given me an earlier appointment with the option to talk to someone. Extremely frustrating annoying and disappointing.
Visited February 2024
Cheadle Medical Practice has not yet replied.
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Review titled Fantastic Doctors
Rated 5 stars out of 5
by Simon whittaker - Posted on 02 March 2024
Every time I’ve had a problem, after leaving a request on line the doctors have got back to me very quickly, and sorted out my problem straight away
Visited February 2024
Review titled Cheadle Medical Practice
Replied on 04 March 2024
Dear Simon, thanks for taking the time to leave us a review. I'm delighted you've consistently had such positive experiences at the practice, we will take this feedback to our team.
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Review titled Excellent treatment
Rated 4 stars out of 5
by Paul - Posted on 08 February 2024
Had a cyst removed at the practice.Everything was explained thoroughly and procedure was painless.Overall I would say 10 out of 10
Visited February 2024
Review titled Cheadle Medical Practice
Replied on 19 February 2024
Dear Paul, thank you for sharing your experience, we are glad you found the process to be informative and pain free! I will be sure to share your feedback with the doctor.
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Review titled Five Star Practice
Rated 5 stars out of 5
by Rita Strickland - Posted on 18 March 2024
After submitting an online request I received an appointment later the same day. I was examined by a lovely, courteous and extremely professional doctor. I was reassured that my condition was not too serious and the doctor explained in simple terms how it could be best treated. As usual I received an exemplary level of care by everyone at Cheadle Medical Practice and I would appreciate the opportunity to say thank you and well done.
Visited February 2024
Review titled Cheadle Medical Practice
Replied on 19 March 2024
Dear Rita, thanks for taking the time to leave us feedback. I'm delighted to hear that the online system worked well for you, and that you had a positive experience with the doctor and your overall level of care received. I'll pass your feedback on to our team!