Cheadle Medical Practice
1-5 Ashfield Crescent, Cheadle, Cheshire, SK8 1BHContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Very good
Rated 5 stars out of 5
by Carole - Posted on 17 February 2024
I got an appointment within an hour after i had filled out the for , the doctor was very understanding and is sending me for tests
Visited February 2024
Review titled Cheadle Medical Practice
Replied on 19 February 2024
Dear Carole thank you for your 5-star review. We are glad that you got an appointment so promptly and the doctor you saw was very understanding during your consultation.
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Review titled The last doctor I seen 👌🏻
Rated 5 stars out of 5
by Anonymous - Posted on 02 March 2024
Absolutely fantastic service from my doctor 5star. She is pushing for all my health needs Can not give her enough thanks 🙏
Visited February 2024
Review titled Cheadle Medical Practice
Replied on 04 March 2024
Dear Patient, thanks for taking the time to leave us a review. I'm delighted you had such a positive experience at the practice with our doctor, although I can't identify who you saw from this review, we will take the general feedback to our team.
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Review titled Very responsive and friendly practice
Rated 5 stars out of 5
by Anonymous - Posted on 17 February 2024
I needed to visit the doctor twice in one week for different reasons and was given appointments very quickly after filling in the online request.
Visited February 2024
Review titled Cheadle Medical Practice
Replied on 19 February 2024
Thank you for your positive comments, we are delighted the online triage system worked well for you and that you got seen when you needed us!
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Review titled Could be a lot better
Rated 3 stars out of 5
by Anonymous - Posted on 18 February 2024
Filled in form on line which at my age is confusing. Sent photos which my son had to up load, then got a text saying medication was at chemist. Went to collect at chemist, same medication as before that didn't work phoned practice, spoke to doctor and was asked to come in. Doctor very good. Got different cream. Why couldn't they do that first time
Visited February 2024
Review titled Cheadle Medical Practice
Replied on 19 February 2024
Thank you for providing us with feedback following your recent interaction with the surgery. We are sorry to hear things did not go quite to plan. We take all feedback seriously and will review your comments internally to see what could have been done differently. We appreciate the online system is not easy for all so please do not hesitate in calling us in the future if this is an easier method for you!
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Review titled Thank you Doctor
Rated 5 stars out of 5
by Anonymous - Posted on 24 February 2024
I went to Cheadle Med. After a extensive examination my doctor decided l need to o to Stepping Hill A & E I am now in middle of treatment.
Visited February 2024
Review titled Cheadle Medical Practice
Replied on 26 February 2024
Thank you for taking the time to provide us feedback. We are pleased you are receiving the treatment you need and that out GPs extensive assessment got you to the right place. We hope you are well.
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Review titled Great Practice
Rated 5 stars out of 5
by Peter Rochford - Posted on 02 March 2024
Was seen with care.went in to have my tinnitus checked because I have pressure in my ear, the doctor has recommended that I visit ENT at Stockport.happy with outcome
Visited February 2024
Review titled Cheadle Medical Practice
Replied on 04 March 2024
Dear Peter, thanks for taking the time to leave us a review. I'm glad to hear you had a positive experience and were happy with the doctor's advice, and I hope you manage to get appropriate help at ENT. We will take this feedback to our team!
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Review titled Awful experience with one of the doctors
Rated 1 star out of 5
by Anonymous - Posted on 10 February 2024
I needed to see a doctor. The doctor was very abrupt, dismissive of my problem quite obstructive and generally a very unpleasant experience, that left me feeling quite un-nerved. It doesn't cost anything to be kind and considerate and respectful. The reception lady on the other hand was friendly and approachable.
Visited February 2024
Review titled Cheadle Medical Practice
Replied on 20 February 2024
Thank you for taking the time to provide feedback. We are sorry you had an unpleasant experience with the GP you saw. We would like to look into this for you. However, we are unable to identify you from this review. If you would like us to investigate this further, please do not hesitate in contacting the practice. This can be done via our website, over the phone, or in writing if preferable. We take all feedback from our patients seriously as it forms a key part of our continuous improvement. We are glad our receptionist was friendly and approachable but again we are sorry you did not experience this throughout your visit.
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Review titled Great Dr, shoddy waiting room and corridors
Rated 4 stars out of 5
by Anonymous - Posted on 28 February 2024
Seen same day. Dr very pleasant and approachable. Listened. Discussed treatments. Referred me on to a specialist, letter sent same day. Very happy with my appointment. (No Reception staff seen to ask a question)
Visited February 2024
Review titled Cheadle Medical Practice
Replied on 29 February 2024
Dear patient, thank you for taking the time to provide feedback. I'm glad the doctor was approachable and made this a pleasant experience! I'm not sure who you saw so can't pass the specific feedback on, but will keep this as part of our team feedback. With regards the waiting room/corridors, we've had this feedback from other patients too and we're looking into plans to try and freshen things up (particularly on the first floor).
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Review titled Pathetic
Rated 1 star out of 5
by - Posted on 26 February 2024
Pathetic system Put my sons details in and condition and was sent a YouTube link. How condescending and annoying. Then Had to re-enter his information and then I got an appointment. Pathetic. Doesn’t take 5 mins. Takes half a day.
Visited February 2024
Review titled Cheadle Medical Practice
Replied on 29 February 2024
Dear patient, I'm sorry you felt the messaging you received from us was inappropriate. We send videos in response to some queries to help in situations where a quick and easy answer can resolve the issue, and when an appointment is needed, it helps the GP and patient make the most of the time available. I can reassure you that there is always an option to continue and get medical help for your problem if you still need it. Not everyone is knowledgable about medical conditions, so if the videos can help answer some questions in advance, it helps us have enough appointments for those who need them most. I'm sorry that you felt this was a poor experience, I can reassure you that the practice is available throughout the day and any follow-up questions we ask are relatively short and usually quick and easy to complete. If you need any support to access our services, you can contact the practice directly for advice.
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Review titled Great practice
Rated 5 stars out of 5
by Alan sarsfield - Posted on 18 February 2024
Very pleased with the treatment and help I received very helpful given how busy they are look forward to going back for the results of the blood tests they took
Visited February 2024
Review titled Cheadle Medical Practice
Replied on 19 February 2024
Dear Alan, thank you for taking the time to leave us a positive review. We are happy you got the help you needed and that you were very pleased with the interactions you had at the surgery despite us being busy!