Cheadle Medical Practice
1-5 Ashfield Crescent, Cheadle, Cheshire, SK8 1BHContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great service
Rated 4 stars out of 5
by Mrs A M Gregory - Posted on 13 February 2023
I rang the practise at 0855 this morning and was amazed to be first in the queue. I was also amazed that after speaking to a very helpful receptionist, I was offered an appointment today, especially as both my husband and I have been unable to get appointments on several occasions over the past few months. The doctor was thorough and very helpful. I'm very satisfied with the service I've received today.
Visited February 2023
Review titled Cheadle Medical Practice
Replied on 19 February 2024
Dear Mrs Gregory, thank you for taking the time to provide us with such positive feedback and apologies for our delayed response. We hope you have continued to have positive experiences at the practice.
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Review titled Good practiceRang
Rated 5 stars out of 5
by Anonymous - Posted on 13 February 2023
Rang up and eventually spoke to a receptionist at8.40am,she was very good and took all my details and said a doctor would ring later. He rang a little later and arranged for a doctor to visit and that took place this afternoon. I could not wish for better treatment.
Visited February 2023
Review titled Cheadle Medical Practice
Replied on 19 February 2024
Thank you for taking the time to provide us with such positive feedback and apologies for our delayed response. We hope you have continued to have positive experiences at the practice.
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Review titled Caring Staff
Rated 5 stars out of 5
by Anonymous - Posted on 06 February 2023
From walking in to keep my appointment I was treated with the upmost respect and understanding and I was completely at ease To everybody at Cheadle medical practice Thank you
Visited February 2023
Review titled Cheadle Medical Practice
Replied on 19 February 2024
Thank you for taking the time to provide us with such positive feedback and apologies for our delayed response. We hope you have continued to have positive experiences at the practice.
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Review titled Unable to provide continuity of care
Rated 2 stars out of 5
by Anonymous - Posted on 25 January 2023
I have a history of respiratory disease in my late 60s and my repeat medication was suspended until I could have a medicines review. However this was not possible until after my medication ran out (no appointments). I finally had a telephone appointment with a pharmacist who re approved all my medications after a 3 minute phone conversation but booked me for blood tests. Following the blood tests I received a text from a practice GP saying I need to make a routine appointment. 3 weeks later after phone calls with very polite reception staff, there are still no appointments available so Im gambling that its nothing too serious and getting on with my life.
Visited January 2023
Cheadle Medical Practice has not yet replied.
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Review titled Below expected standard
Rated 2 stars out of 5
by Mrs Chadwick - Posted on 22 January 2023
Blood tests take. On the 8th December 2022. Rang several times to get results to be told I am 23rd in the queue or worse 31st. As a full time employee that works in an sector that does not allow phones I do not have the capacity to wait for a call back or stay on hold for longer than my hour lunch break which I have done several times and still not got to the front of the queue. Finally got a text from surgery on the 7th January telling me I had a telephone appointment on the 17th “sometime” in the afternoon. Again couldn’t get through to the surgery to explain the phone situation so had to ask for special permission at work to have my phone on and accessible. Finally got to speak to GP who prescribed medication based on blood tests. That was 4 days ago and I am still waiting for my prescription to get to the chemist and yet again I can’t get through on the phone to ask about it. I have sent an email in the hope that they will answer but previous experience of this type of communication with the surgery dose not leave me feeling confident of a reply. I am seriously considering changing my GP after being with Cheadle Medical for 48 years. This leaves me feeling very sad and disappointed that it is coming to this.
Visited January 2023
Cheadle Medical Practice has not yet replied.
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Review titled Good practice
Rated 5 stars out of 5
by Anonymous - Posted on 05 December 2022
After ringing continuously for twenty minutes I did get through and got an appointment. I was seen on time and the doctor was very good. He listened to me then examined my problem. He explained everything I needed to know and gave me a prescription. I was very satisfied with my experience.
Visited December 2022
Review titled Cheadle Medical Practice
Replied on 19 February 2024
Thank you for taking the time to provide us with such positive feedback and apologies for our delayed response. We hope you have continued to have positive experiences at the practice.