Cheadle Medical Practice
1-5 Ashfield Crescent, Cheadle, Cheshire, SK8 1BHContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Quick and pain free
Rated 4 stars out of 5
by Anonymous - Posted on 11 October 2023
I had my flu jab today. Straight in with the practitioner and done, no delay, and what's more, I didn't feel a thing.
Visited October 2023
Review titled Cheadle Medical Practice
Replied on 12 October 2023
Thank you for leaving us positive feedback. We are delighted your appointment was on time and pain free.
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Review titled Vaccinations
Rated 4 stars out of 5
by Anonymous - Posted on 17 October 2023
My husband and I attended for 'flu and Covid vaccinations and it was very well organised. We would like to thank all concerned.
Visited October 2023
Review titled Cheadle Medical Practice
Replied on 23 October 2023
Thank you for taking the time to leave us a review we are pleased that you found yours and your husbands vaccination visit to be well organised.
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Review titled Prompt attention
Rated 4 stars out of 5
by William Perrin - Posted on 18 October 2023
Used website to explain my health problem late in afternoon. At 8.40am next day receptionist phoned and appointment fixed for 3.50p.m Saw doctor and had examination. Prescribed tablets and sent off urine for analysis. Will be arranging ultrasound procedure. Very good outcome
Visited October 2023
Review titled Cheadle Medical Practice
Replied on 23 October 2023
Dear William, we are glad you managed to get the help you needed when contacting the practice its great to hear that you had a very good outcome following your appointment. Thanks for taking the time to leave us feedback.
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Review titled Good Experience
Rated 5 stars out of 5
by SuzyG - Posted on 12 October 2023
Had my flu and covid jabs today, no waiting, everything was quick and efficient, staff still made time to chat and put at ease which then made it painless, very good experience, thank you.
Visited October 2023
Review titled Cheadle Medical Practice
Replied on 13 October 2023
Dear Suzy, thank you for your 5-star review! Its good to hear you had a good experience when visiting us for your vaccine. We are glad our team were able to put you at ease and that the process was painless and efficient.
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Review titled Organised practice
Rated 5 stars out of 5
by Anonymous - Posted on 11 October 2023
Had appointment for flu jab at 9.33am,arrived at9.20 went in straight away and was leaving before my actual appointment time. You can’t ask for anything better than that and the nurse was really nice as well.
Visited October 2023
Review titled Cheadle Medical Practice
Replied on 12 October 2023
Thank you for leaving us such positive feedback. Its great to hear about your experience when visiting the surgery, we are delighted that you found the service so good that you could not ask for better! I will make sure to share your comments with the vaccination team.
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Review titled Good practice
Rated 4 stars out of 5
by Anonymous - Posted on 12 October 2023
Arrived early & got called in early for appointment. Friendly & courteous greeting followed by detailed questions about home monitoring readings and general health & well being. Need for additional medication carefully explained with opportunity given to ask questions. Advice given on possible side effects. Further questioning & testing led to my referral to Referral Assessment Service which was acknowledged same day. I felt well listened to & not rushed, with arrangements made for follow up.
Visited October 2023
Review titled Cheadle Medical Practice
Replied on 13 October 2023
Thank you for taking the time to provide detailed feedback following your appointment with us. We are delighted you found our team to be friendly and courteous and that you were afforded ample time to discuss your needs. Its good to hear you felt listened to and that the appropriate follow up plans were made on your behalf.
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Review titled Receptionists
Rated 4 stars out of 5
by John Robinson - Posted on 21 October 2023
I attended the Gatley Medical Practice today for a full blood count as requested on 23 August by one of the GPs at Cheadle, to be done in October. I had made this appointment in person on 16 October at the Cheadle practice at around 1030. The receptionist, at first could not find the initial request and did not believe that I had been asked to make such an appointment until I showed her the appropriate text on my phone. She eventually assured me that she had booked me in for the blood test at 1400 on 21 October at the Gatley practice. Upon arrival at Gatley, the receptionist could find no mention of this booked appointment, but fortunately the kind nurse there agreed to perform the full blood test, which I explained had been requested by the doctor at Cheadle. I should mention that on most occasions at Cheadle, the receptionists have been very polite and efficient. This time, however, I feel that the lady involved was less than helpful and had failed to process the appointment as promised.
Visited October 2023
Review titled Cheadle Medical Practice
Replied on 23 October 2023
Dear John, thank you for taking time to provide us with feedback. We would like to apologise for the fact that there was no appointment made for you at Gatley. This was an error made on our part and we appreciate you informing us. We value our patient’s feedback as we can learn and improve from our mistakes. We are glad that you were still seen, and you underwent the tests needed. We appreciate your kind comments about your previous interactions with our reception team being polite and efficient. We can only apologise this is not what you experienced on this occasion. Thank you again.
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Review titled Flu and Covid vacc
Rated 5 stars out of 5
by Theresa Williams - Posted on 19 October 2023
After being invited to make an appointment the system was easy to use. I had a query as I was due to have surgery and I received an answer within 2 hours. Appointment made. Seen on time. No queuing out the door as in years gone by. Very pleasant experience all round. Thank you
Visited October 2023
Review titled Cheadle Medical Practice
Replied on 23 October 2023
Dear Theresa, thank you for taking the time to leave us a review. We are delighted you found our system easy to use and that you got the help you needed in a timely manner. Its great to hear about how pleasant your experience was!
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Review titled Covid and Flu Jab
Rated 5 stars out of 5
by Anonymous - Posted on 12 October 2023
It was a very good experience, the practitioner put me at ease and was very pleasant, it was painless and I was dealt with very quickly.
Visited October 2023
Review titled Cheadle Medical Practice
Replied on 13 October 2023
Thank you for your 5-star review. Its nice to hear you felt at ease during your appointment, we are glad that the whole process was pleasant, pain free and good overall.
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Review titled Poor service
Rated 2 stars out of 5
by Ray Barber - Posted on 13 October 2023
Attended for an appointment but was told that I didn't have an appointment. Half an hour later I got a message saying 'sorry that you didn't attend your appointment in future will you please let us know that you will not be attending and the appointment can be given to someone else'.
Visited October 2023
Review titled Cheadle Medical Practice
Replied on 23 October 2023
Dear Ray, we would like to apologise for any miscommunications which may have occurred when you attended the practice. We would be happy to investigate this further if you wished to contact us directly.