Cheadle Medical Practice
1-5 Ashfield Crescent, Cheadle, Cheshire, SK8 1BHContact details and opening times
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about Cheadle Medical Practice.
Reviews
-
Review titled What is going on at this practice?
Rated 1 star out of 5
by Anonymous - Posted on 18 January 2024
Recently seen by a consultant at Wythenshawe. He informed the GP service of medication apparently appropriate to my condition. Visited the Pharmacy (who also gave me my flu jab without any hassle). four times. The prescription had not been sent. I would not be able to take it anyway because I had not had a blood test. I had a message from the practice telling me that on 28/12/2023 I had been started on these meds and that I would need a further blood test in three months.. I have since returned to Wythenshawe for a full scan and today being 18/01/2924. I will see my consultant again on 05/03/2024 to discuss the findings and in the meantime, I should Liaise with my GP (who is that?) to discuss the implications of the new meds( which I do not have yet and am not sure that they will benefit me). The Pharmacist advised me to "Drop in" to the Surgery, to find out what was going on. The receptionist, friendly and helpful though she was sort of felt that the consultant was in error until I showed her the text from the surgery. She was going to"Send it upstairs". Is this a euphanism? Should I pay privately for a full diagnosis and bring this back to the NHS?
Visited January 2024
Review titled Cheadle Medical Practice
Replied on 24 January 2024
Thank you for taking the time to leave us feedback. I am sorry to hear that you have experienced difficulty in accessing the care you need. As your review is anonymous, I am unable to investigate this or advise any further. We would like to encourage you to contact us directly with so that we can help in getting your concerns resolved. We would be more than happy to look into what has gone wrong and hopefully provide a solution.
-
Review titled Excellent service
Rated 5 stars out of 5
by Stella Mcguinness - Posted on 09 December 2023
I was found a last minute appointment on a Friday and I was so pleased about that, as I was concerned my Earache would worsen and I would need to go to A&E as happened once before. I was seen promptly on arrival at the Surgery and after an examination I was given some ear spray. Very efficient and effective, really pleased with everything, I think this Surgery has changed so much and I for one appreciate all the many Improvements that have been made.
Visited December 2023
Review titled Cheadle Medical Practice
Replied on 12 December 2023
Dear Stella, thank you for taking the time to provide us with detailed and positive feedback. It’s great to hear you got the help you needed within the appropriate time frame, and you found the service to be efficient and effective. Thank you for recognising the changes we have made; we are delighted you have noticed the improvements.
-
Review titled At last an Appointment
Rated 3 stars out of 5
by Louise Williams - Posted on 08 January 2024
After trying to get an appointment back in November and being pointed towards a pharmacy, which I stipulated I didn't want. My problem I needed the appointment for had got dramatically worse. After filling in the online form,and including a photo. I first got a phone consultation then an appointment. It was a shame that the poor doctor had to listen to an every growing list of ailments in one appointment as I've been unable to secure any over the last few months. I received the medication I required back in November so fingers crossed this should now sort my problems.
Visited December 2023
Review titled Cheadle Medical Practice
Replied on 09 January 2024
Dear Louise, thank you for taking the time to share your feedback with us. I am sorry to hear that you feel you have been unable to get the support you needed following your first contact to the surgery. I would like to assure you that all clinical requests are GP triaged to make sure the appropriate level of care is advised in line with clinical need at the time. I will ensure your feedback and case are reviewed internally. I am pleased to hear you have got medication to help now and please do not hesitate in contacting us if anything changes. We really appreciate your constructive feedback as it plays a crucial role in service improvement.
-
Review titled Lovely doctor very understanding at appointment
Rated 4 stars out of 5
by Anonymous - Posted on 14 December 2023
Did an online request for an appointment heard back within an hr then got a telephone call within 2 hrs with an appointment for the next day, this is definitely a better service
Visited December 2023
Review titled Cheadle Medical Practice
Replied on 15 December 2023
Thank you for your review! We are delighted that you were seen swiftly and got the help you needed. It's good to hear that our patients are benefiting from our new appointment system.
-
Review titled GP visit
Rated 5 stars out of 5
by Mo Lamsehchi - Posted on 19 December 2023
I had to be seen by a GP and it was organised very quickly and my GP sorted everything out with full explanation. Excellent service. Thank you, keep up the good work.
Visited December 2023
Review titled Cheadle Medical Practice
Replied on 02 January 2024
Dear Mo, it’s great to hear we were able to see you without delay and provide the care and information you needed, we are grateful for your feedback!
-
Review titled HCA/nurse practitioners
Rated 4 stars out of 5
by Chris Mullen - Posted on 07 November 2023
I had bookings for 2 sets of blood tests and results. The hca combined the blood tests to avoid blood being taken. Visit with diabetic nurse very helpful and informative. Another practice solved an appointment double booking generated by the system. My only concern was getting an email with my blood test results saying i had blood in my urine by text and no immediate access to a doctor for reassurance
Visited November 2023
Review titled Cheadle Medical Practice
Replied on 09 November 2023
Dear Chris, thank you for taking the time to leave us detailed feedback. We are pleased our HCA was able to combine the testing for you to avoid additional sample collection/appointments. Its good to hear you benefitted from your diabetes appointment and found the specialist to be helpful and informative. We apologise if the information you received regarding your urine sample caused you any distress. This was not our intention; we always try to be as transparent with our patients as possible regarding their results and we appreciate your insight into how this is received.
-
Review titled Good experience
Rated 4 stars out of 5
by Anonymous - Posted on 05 October 2023
Went for a flu jab and covid jab today. Nurse very efficient . Asked about a shingles jab and she informed me that once the flu jabs were dealt with I would be called for.
Visited October 2023
Review titled Cheadle Medical Practice
Replied on 06 October 2023
Thank you for leaving us feedback following your visit for your vaccinations. We are glad you found the service to be efficient and informative.
-
Review titled Thorough and efficient
Rated 5 stars out of 5
by Catherine Bayliss - Posted on 30 October 2023
I attended for my flu and covid vaccination. The surgery wasn't too busy and the service was thorough and efficient. The practitioner checked how I had been on previous vaccinations. It was a good experience.
Visited October 2023
Review titled Cheadle Medical Practice
Replied on 31 October 2023
Dear Catherine, thank you for taking the time to leave us a review. We are glad to hear you found your visit to be thorough and efficient and overall, a good experience!
-
Review titled Very good practice
Rated 5 stars out of 5
by Eleanor Sullivan - Posted on 11 October 2023
Went for my Flu jab today, experience was painless, very quick and I’m glad to have been able to receive it, practice is very efficient , whenever I have to attend.
Visited October 2023
Review titled Cheadle Medical Practice
Replied on 12 October 2023
Dear Eleanor, we are pleased your vaccinations were quick and painless and that you find us to be efficient when you attend! Thank you for taking the time to leave us a review.
-
Review titled Excellent GP experience
Rated 5 stars out of 5
by Anonymous - Posted on 09 October 2024
Was given a GP appt for a rather personal male issue. The male GP was very attentive, respectful , thorough and informative with the time allocated and the examination
Visited October 2023
Cheadle Medical Practice has not yet replied.