Chorlton Family Practice
Chorlton Health Centre, 1 Nicolas Road, Chorlton Cum Hardy, Manchester, Greater Manchester, M21 9NJContact details and opening times
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about Chorlton Family Practice.
Reviews
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Review titled Friendly prompt service at this practice
Rated 5 stars out of 5
by Natalie - Posted on 06 October 2024
I've had numerous positive experiences at this practice. Since introducing the online contact form for medical issues, I've received medical advice and prescriptions promptly without the need to make an appointment on occasions. This frees up both my time and the GP's and has been really convenient. During appointments with different GPs at this practice, I have found them all to be friendly, sympathetic, knowledgeable and received prompt care.
Visited September 2024
Review titled Chorlton Family Practice
Replied on 29 January 2025
Thank you for your review, this means a lot to our practice team. We do all we can to provide our patients with the service. It makes our day when a patient appreciates the hard work all of our staff put in. Thanks again, and we hope to make your next visit just as positive.
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Review titled Better practice
Rated 5 stars out of 5
by June schofield - Posted on 04 October 2024
This is a better practice, the waiting time is less and felt. Comfortable with doctor, I came away feeling I was listened to
Visited September 2024
Review titled Chorlton Family Practice
Replied on 29 January 2025
We’re so happy to hear you had a positive experience at Chorlton Family Practice. Your review is much appreciated by the CFP team! Our whole practice team works very hard to provide a good service to our patients. Thank you from the CFP Team
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Review titled Great practice
Rated 5 stars out of 5
by Angela - Posted on 01 October 2024
Too many people too quick to judge their GP's. I visited recently and was very happy with Dr . She explained everything and referred me for a scan. Staff very helpful on reception.
Visited September 2024
Review titled Chorlton Family Practice
Replied on 29 January 2025
Thank you for your review, this means a lot to our practice team. We do all we can to provide our patients with the service. It makes our day when a patient appreciates the hard work all of our staff put in. Thanks again, and we hope to make your next visit just as positive.
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Review titled Really thorough appt with Dr
Rated 4 stars out of 5
by Rohan Young - Posted on 09 October 2024
Although I have had difficulties getting appointments. New system worked well today. I had a very detailed and helpful appt with Dr and a follow up call quickly for confirmation of next steps. Thank you.
Visited September 2024
Review titled Chorlton Family Practice
Replied on 29 January 2025
Thank you for taking the time to post a review of our surgery. We are happy to hear about your positive experience. Our goal is always to exceed your expectations! Thank you, Chorlton Family Practice
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Review titled Refused appointment post surgery
Rated 1 star out of 5
by Lukasz Rurkowski - Posted on 20 September 2024
No organisation between staff, they refused me a appointment 2 days after having surgery, i called at 8am and they requested to fill in a form instead. When requesting additional medication post surgery on the form i been told to take paracetamol instead rather than what the hospital prescribed.. used the centre once in years of being registered, having to call 4 times just to be told that doctors have finished for the day. Avoid if you care about your health.
Visited September 2024
Review titled Chorlton Family Practice
Replied on 23 September 2024
Thank you for taking the time to leave us a review. We continuously work to create good patient experience, and we’re sorry to hear that we haven’t met your expectations. We hope we can use your feedback to improve in the future. All the best, Management team at Chorlton Family Practice.
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Review titled Helpful practice
Rated 4 stars out of 5
by Anonymous - Posted on 07 October 2024
Phone call from GP to discuss x-ray results and pain management for Arthritis. Positive and helpful advice.
Visited September 2024
Review titled Chorlton Family Practice
Replied on 29 January 2025
We’re so happy to hear you had a positive experience at Chorlton Family Practice. Your review is much appreciated by the CFP team
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Review titled Most doctors are kind, empathetic and helpful
Rated 4 stars out of 5
by Tamali - Posted on 18 October 2024
I am registered with this practice from last one year. I noticed that they need to improve the service regarding on the appointment process. Email or phone call both are not good. It is too complicated to get an appointment or contact to the doctor. I am struggling to get a blood test for my child. It should not be a waiting time 2 months to get an appointment or test. For this reason few times we ignored our problems and not to give a call to get a help. Sometimes we feel to change the surgery to get a quick help. However, when I get an appointment doctor’s are excellent! I feel they are very helpful every time. Thank you very much! I would like to request the Practice manager, please read the review and try to solve this problems. Please give us opportunity to get an appointment when needed. As a parent I feel helpless for this service for my children. Hope it will improve soon! Thanks!
Visited September 2024
Review titled Chorlton Family Practice
Replied on 29 January 2025
Thank you for taking the time to leave us a review. We continuously work to create good patient experience and update systems. We hope we can use your feedback to keep improving in the future. All the best, Management team at Chorlton Family Practice.
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Review titled Unacceptable performance
Rated 1 star out of 5
by Andrew Gee - Posted on 20 September 2024
Used the online form in mid September to try and make an appointment to see a Doctor following a rheumatology appointment at Manchester Royal. I received a reply a couple of later telling me that Doctor's clinics hadn't been added to their appointment system, and to try again in mid October! Totally unacceptable to have to wait four weeks just to attempt to make an appointment, let alone actually get to see a Doctor.
Visited September 2024
Review titled Chorlton Family Practice
Replied on 23 September 2024
Thank you for taking the time to leave us a review. We continuously work to create good patient experience, and we’re sorry to hear that we haven’t met your expectations. We hope we can use your feedback to improve in the future. All the best, Management team at Chorlton Family Practice.
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Review titled Unable to contact them
Rated 1 star out of 5
by Anonymous - Posted on 19 June 2024
Unable to contact them outside of office hours. There is a on-line non-urgent 'contact us' form but it is only available during office hours (not even at lunchtime). I do not understand how working people who cannot make calls or access the internet during working hours can request non-urgent appointments
Visited June 2024
Review titled Chorlton Family Practice
Replied on 20 June 2024
Thank you for taking the time to leave us a review. We continuously work to create good patient experience, and we’re sorry to hear that we haven’t met your expectations. We hope we can use your feedback to improve in the future.
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Review titled Great practice
Rated 5 stars out of 5
by Assia - Posted on 08 May 2024
Excellent surgery. Always able to get an appointment when needed. Reception staff always helpful and polite. Doctors always listen and take the time to give advice. Always able to see the doctor I feel comfortable with. The doctor I saw listened to what the problem was and gave suitable advice. The appointment was not rushed and she took the time to explain things in a professional calm manner.
Visited May 2024
Review titled Chorlton Family Practice
Replied on 24 May 2024
Thank you for taking the time to post a review of our surgery. We are happy to hear about your positive experience. Our goal is always to exceed your expectations! Thank you, Chorlton Family Practice