City Way Surgery
65-67 City Way, Rochester, Kent, ME1 2AYContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Friendly GP
Rated 4 stars out of 5
by Janice Pitcher - Posted on 01 October 2024
I was treated politely and doctor listened to my knee problem, but forget to give me form for ex-ray, but did do a referral straight away to medway hospital!
Visited October 2024
City Way Surgery has not yet replied.
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Review titled Recommended
Rated 5 stars out of 5
by Seevaratnam Thamilchelvan - Posted on 03 October 2024
The doctor correctly took care of my pain that I was experiencing and assisted me in taking care of it step by step, showing great consideration for my wellbeing
Visited October 2024
City Way Surgery has not yet replied.
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Review titled Good practice
Rated 5 stars out of 5
by Abayomi Onadeko - Posted on 03 September 2024
Precise and professional and he was able to alley my fear and give me assurance about what the issue was .
Visited September 2024
City Way Surgery has not yet replied.
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Review titled Gteat Cosultation
Rated 3 stars out of 5
by John Palmer - Posted on 07 September 2024
Meaningful cosulation with my GP. Covered all my issues very well. Worth all the effort of e-consulation which seems pointless to me. My patients didn't have to do this.
Visited September 2024
City Way Surgery has not yet replied.
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Review titled Great Practice
Rated 5 stars out of 5
by Saloni - Posted on 19 September 2024
i recently had an on the phone appointment with the gp, and my experience was excellent. the doctor listened to my concerns and provided helpful advice and treatment. i felt very supported throughout the call and left knowing exactly what i needed to do next.
Visited September 2024
City Way Surgery has not yet replied.
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Review titled Great nurse
Rated 4 stars out of 5
by Dan - Posted on 16 August 2024
The nurse was understanding considerate and listened and gave me reassurance and I felt at ease and comfortable with her
Visited August 2024
Review titled City Way Surgery
Replied on 10 September 2024
Dear Dan Thank you for taking the time to post a review of the service you recently received from our Team. These reviews are very important to us as hopefully they give others a more balanced view of our Practice and service. We are really pleased that you found our clinician to be understanding and considerate and that you felt you were listened to and reassured. We are constantly striving to ensure that the service our patients receive is efficient and accessible. Thank you again and we will be sure to share your feedback with the Nursing Team - please do not underestimate how much your review is appreciated by all the staff at City Way Medical Practice. Kindest regards, Kerry Operations Manager City Way Medical Practice
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Review titled Good practice
Rated 4 stars out of 5
by Gee - Posted on 19 August 2024
Fairly on time GP looked at my problems ,had visual check and prescribed 4 different medications explaining how to use
Visited August 2024
Review titled City Way Surgery
Replied on 10 September 2024
Dear Patient Thank you for taking the time to post a review of the service you recently received from our Team. These reviews are very important to us as hopefully they give others a more balanced view of our Practice and service. We are really pleased that you were pleased with the service that you received. We are constantly striving to ensure that the service our patients receive is efficient and accessible. Thank you again and we will be sure to share your feedback with the Practice Team - please do not underestimate how much your review is appreciated by all staff at the Practice. Kindest regards, Kerry Operations Manager City Way Medical Practice
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Review titled All is grand
Rated 5 stars out of 5
by Anonymous - Posted on 22 August 2024
Fab doctor. Really listened to me. I've seen many improvements at this practice. It is good. My experience today was positive.
Visited August 2024
Review titled City Way Surgery
Replied on 10 September 2024
Dear Patient Thank you for taking the time to post a review of the service you recently received from our Team. These reviews are very important to us as hopefully they give others a more balanced view of our Practice and service. We are really pleased that our clinician listened to your needs and that you have noticed improvements within the Practice, this is something that we are always striving to ensure. Thank you again and we will be sure to share your feedback with the Practice Team - please do not underestimate how much your review is appreciated by all the staff at the Practice. Kindest regards, Kerry Operations Manager City Way Medical Practice
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Review titled Great practice
Rated 5 stars out of 5
by Garry Patrick Bower - Posted on 11 August 2024
Given appointment on same day as phone call .the Gp identified the illness immediately and showed the rash on the internet to me. I was allocated the nearest chemist to me . The prescription was emailed direct to the chemist. The treatment worked !!! 10 out of 10 for City way practice.
Visited August 2024
Review titled City Way Surgery
Replied on 12 August 2024
Dear Mr Bower Thank you for taking the time to post a review of the service you recently received from our Team. These reviews are very important to us as hopefully they give others a more balanced view of our Practice and service. We are really pleased that you received a good experience from the Practice at all stages including booking of your appointment, your consultation and the treatment required. Thank you again and we will be sure to share your feedback with the Practice Team - please do not underestimate how much your review is appreciated by all the staff at City Way Medical Practice. Kindest regards, Kerry Operations Manager City Way Medical Practice
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Review titled Good practice
Rated 5 stars out of 5
by Kremena - Posted on 14 August 2024
I was offered a face to face appointment with the doctor I requested to see. In addition, prior the the f2f, they called me to discuss tests and medication. The doctor I saw was patient, very thorough with the medical investigation and definitely with good peoples skills.
Visited August 2024
City Way Surgery has not yet replied.